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Hennessy Lexus of Atlanta
Atlanta, GA
385 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 385 reviews
April 24, 2018
Hennessy made buying a car painless. Heather Rellinger, our salesperson, took her time to explain every detail of the car and kept in close communication wi made buying a car painless. Heather Rellinger, our salesperson, took her time to explain every detail of the car and kept in close communication with me until its arrival at Hennessy. When I went to pick up the car, Heather took the time to explain every appointment on the car and how it worked. She set up all the necessary tech on my phone and made my introduction to the car a great experience. She was extremely professional and I look forward to working with her again. More
by jsselig
Employees Worked With
Heather Rellinger
December 20, 2017
The Best Lexus dealer in Atlanta Hands DOWN!!! The customer service Kenny Smith (Service Manager Director) and Michael Williams(Service Provider) gives is top-notch. I can't complain about anythin The customer service Kenny Smith (Service Manager Director) and Michael Williams(Service Provider) gives is top-notch. I can't complain about anything at all. They have always given me the type of service that is expected not only because it is a Lexus dealer they just treat me with respect, kindness and how a customer should be treated. I would put my grandmother in their hands and know that she would be treated with top-notch respect. More
by Edwards from Snellville
Employees Worked With
Kenny Smith, Michael Williams
September 25, 2017
Rude service representative I had a great experience with .....Karr in parts. He was extremely helpful and knowledge. However, as I attempted to leave I was blocked in by an I had a great experience with .....Karr in parts. He was extremely helpful and knowledge. However, as I attempted to leave I was blocked in by another car in the drive. After five minutes I inquired about the car and w eventually a woman service rep and customer came out but did no move his car. I asked if they would move it and the service rep said they were inspecting the car and for me to wait. I then told the two I need to go and had been waiting for a period of time. This time the customer said his advice to me was "the o be patient". Not a good experience considering it was very hot and it did not seem appropriate for the car being serviced was blocking cars parked in the driveway. More
by Billhinton
Employees Worked With
Me Karr. In parts.
February 28, 2017
Very unsatisfied with our experience at Hennessy Lexus Drove out to Hennessy Lexus to look at a car we were interested in purchasing. We were taken to the car and we really liked it, but the back door lock Drove out to Hennessy Lexus to look at a car we were interested in purchasing. We were taken to the car and we really liked it, but the back door lock was broken and you couldn't open the door from the outside of the automobile. You had to climb inside the car and open it from the inside. We were told by the sales person that he would check and see if the dealership would repair the door for us so that we could make the purchase and that he would call us back the following day. He did call back and we were told that his manager told him the vehicle will be sold with the broken door. We weren't even given the price it would take to repair the door and that is very disappointing because we might have been able to pay for the repair and still make the purchase. We feel that were were not treated fairly and that Hennessy owes us an apology and some sort of restitution for our time and money spent at their business. We would not recommend this dealership to anyone and truly feel that they cannot be trusted in their dealings. More
by Bruce Kennedy
Employees Worked With
Unsure of employee
October 04, 2016
Lexus GX 350 - F Sport We are quite pleased with our purchase and our dealings with Arthur Pigford, the primary sales representative with whom we worked, and with Jonathan L We are quite pleased with our purchase and our dealings with Arthur Pigford, the primary sales representative with whom we worked, and with Jonathan Langford, who assisted us at one point, also. Both of these men are consummate professionals, knowledgeable of their products, and honest and straightforward in providing information and answering our questions. I definitely would recommend these men, and the Hennessy dealership, to anyone seeking to purchase a Lexus vehicle. More
by Dale L Bergen
Employees Worked With
Arthur Pigford, Jonathan Langford, Danny Parker
August 02, 2016
Excellent service-Extremely timely transaction I had the pleasure of working with David Kim. David is extremely knowledgeable, empathetic, and has a wonderful personality. I wasn't immediately able I had the pleasure of working with David Kim. David is extremely knowledgeable, empathetic, and has a wonderful personality. I wasn't immediately able to decide on the vehicle that I wanted and changed my mind several times. David, probably one of the most patient people I have ever met, worked calmly with me until we could come up with a plan together. Through strategic planning and David's expertise, my buying experience was a breeze. On the day that I decided to purchase, I was in and out within 1.5 hours! I settled on the Caviar 2016 RX 350 FSport. David set up everything in my truck and even volunteered to drive all the way to my home to program my garage to the truck if I needed. Now that's great customer service! I am typically a hard person to please and am very sensitive to people's spirits. I felt that, as soon as I met him, David would be the person to get me in my dream vehicle. David deserves infinity stars for outstanding service and a huge promotion as well!! Additionally, David did not once try to pressure me or suggest that I buy something I did not want or need. He listened to me and worked only to get me what I wanted and nothing more! More
by Cassie L.
Employees Worked With
David Kim, David Kim
July 15, 2016
Great dealership Bought my 2010 GS 350 from Hemnesy. Mark Hennesy is a great dealer. Not sure what my next vehicle will be, but it will be bought at a Hennessy dealer Bought my 2010 GS 350 from Hemnesy. Mark Hennesy is a great dealer. Not sure what my next vehicle will be, but it will be bought at a Hennessy dealership. They have professional sales and service people, unlike the chain dealerships. Completely different experience than the chain dealers. My ex leased a BMW for my son from a chain dealership. I went with her and it was a horrible experience. Take my word stick with a Hennesy dealership. I sent a friend to their Honda dealership and she called me and thanked me for the buying experience. More
by Blake32
Employees Worked With
Lou Melikian
June 22, 2016
Long term relationship We have been dealing with Hennessy Lexus since the 1990's having bought and leased several vehicles. Our service advisor has been the same (Tony C.) We have been dealing with Hennessy Lexus since the 1990's having bought and leased several vehicles. Our service advisor has been the same (Tony C.) for the whole time. We did look at some other makes and dealers occasionally but always came back to Hennessy. Both my wife and I think that this is a first class operation in both sales and service and far superior to the competition. More
by legaldave
Employees Worked With
Chip Whatley
April 05, 2016
Great staff The best dealership in metro Atlanta. My friends and family members will purchase cars from this dealership. Thanks to Rick, great, humble gentleman. The best dealership in metro Atlanta. My friends and family members will purchase cars from this dealership. Thanks to Rick, great, humble gentleman. I wish him all the best. More
by Patpatel
Employees Worked With
Rick croft
April 05, 2016
RAY IS AWESOME I recently purchased a Used Lexus Rx330 2006. I went to get a Oil change at Hennessy Lexus of Atlanta. My Advisor is Ray P. He was very friendly and I recently purchased a Used Lexus Rx330 2006. I went to get a Oil change at Hennessy Lexus of Atlanta. My Advisor is Ray P. He was very friendly and went over everything I needed and insured me I got a great deal on the car. I needed a few things done to my car. He helped me schedule it. I was able to get a loner car while my car was getting worked on. I love my advisor he is the bomb. See you soon Ray. More
by Tiara90
Employees Worked With
Ray
