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Hennessy Lexus of Atlanta
Atlanta, GA
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Best car buying experience ever David Kim and Hennessy Lexus Of Atlanta provided me with the most enjoyable purchase experience I've had in the more than 45 years I've been buying au David Kim and Hennessy Lexus Of Atlanta provided me with the most enjoyable purchase experience I've had in the more than 45 years I've been buying automobiles. From the moment I walked in the door, I was welcomed as a member of the Hennessy family and treated like a dignitary. David and his colleagues Ken Haynes, Josh Rhea, Erica Dauge, John Adams and Patricia Simmons are both individually and collectively a "class act." David Kim's knowledge is exceeded only by his graciousness. He is the quintessential gentleman. He was able to answer any and all questions I had, and was very happy to give me advice on how I might best enjoy my new car, and had plenty of helpful suggestions and recommendations to offer me. Most important, he demonstrated to me that putting me in the car I will most enjoy was his top priority. While in David's office, his office partner Ken Haynes was particularly helpful in answering questions and sharing his knowledge about both the Lexus models and the features available on each. Ken definitely enhanced the whole experience for me. Josh Rhea explained in detail all of the packages available to new car buyers. This was something I really enjoyed. Josh is an expert on every package and the specifics thereof. Most important, he was quite happy to lend his advice on which packages might provide the most benefits given my specific needs. I am very happy with my choices and very grateful to Josh for his guidance. Erica Dauge is Hennessey Lexus Of Atlanta's Service Business Development Coordinator. She is one of the most knowledgeable people I've ever met. Her knowledge is exceeded only by her graciousness and charm. At any other dealership it takes about three people to do what Erica does effortlessly, all the while treating you as though you were the only person in the world. Do yourself a favor and meet Erica --- you'll never regret it. Lexus Certified Technician John Adams is a delightful fellow who will help you keep you car in mint condition. Along with his coworkers, he makes the Hennessy Service Department a pleasure to visit. John and his coworkers always have a smile and a warm greeting for you. I would be remiss if I did not also mention Patricia Simmons, who greeted me when I first walked in the Hennessy front door. Hennessy wants you to feel like a family member, and being greeted by Patricia is the perfect way to accomplish that. Among the aspects of my purchase experience that I most appreciate are those involving the integrity of David Kim and everyone at Hennessy Lexus Of Atlanta. There were no games, no misstatements, no high pressure tactics and no deception of any kind at any time. That is most assuredly not guaranteed to be the case when you visit some other dealers. I bought my new GS350 F Sport five months ago. It is my third Lexus, but my first Hennessy purchase. Whenever I call or whenever I visit the dealership, I am still welcomed as a member of the family. When they tell you they want you to feel like a member of the Hennessy family, they aren't kidding. And, it continues well after the initial purchase. David Kim and Hennessy Lexus Of Atlanta managed to do one additional thing for me: they sold me the nicest car I've ever owned. Not only will I continue to come back, but I'll also bring friends. Mark Waldinger Smyrna, GA More
Great customer service and very professional Heather works hard for her customer and really try's to find what you need and is very patient while a customer works through their own decision makin Heather works hard for her customer and really try's to find what you need and is very patient while a customer works through their own decision making process More
Lexus' Pursuit of Perfection is Hennessy This is my second lease with Hennessy Lexus. They have exceptional customer service -- Heather rocks!-- an amazing facility, a wonderful service team, This is my second lease with Hennessy Lexus. They have exceptional customer service -- Heather rocks!-- an amazing facility, a wonderful service team, and I'm in love with my new car. Heather was a true pleasure to work with -- phone, email and in-person-- and she found me the perfect car that fit all of my needs. On top of that, she packaged an incredible deal for me. Because of Heather and Hennessy, I'm now a loyal consumer of Lexus. -- Lauren More
Great Experience I have purchased Lexus cars from another dealer since 1994 using the same sales person for many years. When they left that dealer they introduced me I have purchased Lexus cars from another dealer since 1994 using the same sales person for many years. When they left that dealer they introduced me to Heather to help me order the LS 500. Heather was very helpful. Since it was a special order, it took some time for the car to arrive. Heather was very diligent in keeping me up to date on its arrival date. The document signing and payment process went very quickly and smoothly. I would definitely recommend Heather to my friends. More
my first Lexus After visiting two dealerships in the Atlanta area I was near Hennessy Lexus and recall the grill of the new Lexus so I decided to drop in and take a After visiting two dealerships in the Atlanta area I was near Hennessy Lexus and recall the grill of the new Lexus so I decided to drop in and take a look. Upon entering I was greeted by a very nice lady as soon as I entered the door (others I saw that day were not as eager to say hi). I was introduced to Heather and she asked a few questions to learn more about my style and what I was interested in seeing. Its like she went into my brain and knew exactly what I wanted. We walked toward the car lot and she got to know me a bit more, not too much but just enough to build rapport. Heather detailed the car, all the features and things I needed to know for the drive away and inquired if I had any thoughts / needed more information. During the test drive she was informative, so kind, and completely focused on me. This made me comfortable. After returning to Hennessy we went through a few other items and she inquired more if I was interested in making the purchase. I have leased 4 cars prior and Heather made the process so easy that I was blown away. Heather is my go to for any new Lexus and a new friend. I confidently recommend her! Thank you to the entire Hennessy team and thank you Heather for making my new lease such a great experience! More
Great service Jody and Peter were prompt and courteous throughout the sales process. Attention to detail after the sale was fantastic. I highly recommend Jody, Pete Jody and Peter were prompt and courteous throughout the sales process. Attention to detail after the sale was fantastic. I highly recommend Jody, Peter and Hennessy to anyone searching for a vehicle. More
Best Experience I have been a Lexus customer for a long time and Heather is the best consultant I ever had. She is very knowledgeable and she understood what I was lo I have been a Lexus customer for a long time and Heather is the best consultant I ever had. She is very knowledgeable and she understood what I was looking for and she delivered from the first meeting we had. Defenatly I will go back to her for my next car. Thank you, Heather More
Fast and easy Upgrade I traded in my "baby" Lexus (CT200h) for the NX300. There's just no comparison to other vehicles. Comfort, ride, safety, technology and luxury all I traded in my "baby" Lexus (CT200h) for the NX300. There's just no comparison to other vehicles. Comfort, ride, safety, technology and luxury all in my new NX300! Heather is very knowledgeable, patient and professional. She is very kind, personable, and helped me determine the best vehicle to fit my needs. I feel like she worked hard to get me the best deal in my price point. In addition, she and the finance staff were considerate of my time enabling me to complete the process and keep my other appointments. Heather's my Lexus Lady!!! -Sue H. Norcross, GA More
2nd Lexus experience just as good as the first So after finding out my original sales person left the business I was a little bummed and did not know what to expect when I first met Heather. As soo So after finding out my original sales person left the business I was a little bummed and did not know what to expect when I first met Heather. As soon as I walked in, Heather greeted me with a smile and did not jump straight into business. We had a nice relaxing conversation about where I had eaten lunch earlier and just kept talking which definitely helped ease some of the anxiety. Car shopping can be a stressful experience, but Heather definitely shows that it does not have to be. Every step of the way was fun and we laughed a good bit. I even emailed Heather after hours not expecting a response, but to my surprise she did. I must say she definitely lives the Hennessy brand and is a total asset as well. More
First car purchase ever Heather did a fabulous job efficiently identifying and directing me to my new car. Her straightforward and yet comfortable approach made the buying e Heather did a fabulous job efficiently identifying and directing me to my new car. Her straightforward and yet comfortable approach made the buying experience seamless and actually fun. Heather did a great job, and I appreciate the followed up to make sure I remain a satisfied customer. More