Hennessy Lexus of Atlanta

Excellent customer service from Kha Tran. My husband’s and my purchasing experience was totally online with Kha’s assistance and great video production skills. When my husband and I arrived My husband’s and my purchasing experience was totally online with Kha’s assistance and great video production skills. When my husband and I arrived to pick up our car, Kha greeted us and we we were delighted to find that all details were handled as expected. We just needed to sign papers and leave 🙂. He followed up with us the next day to ensure we made it home safely and are happy with our purchase. We are. I would highly recommend Kha Tran. More

I just made the mistake of buying off this dealership. They are definition of used car salesman taking advantage of woman. I went with my wife to buy her a 2024 RC350 F. I, the man in this relationship, h They are definition of used car salesman taking advantage of woman. I went with my wife to buy her a 2024 RC350 F. I, the man in this relationship, had an appointment the next ay and could no come back to finish up the next day. They claimed they could not hold a car a day with a deposit, lie. I was told not to worry that just send my wife back and they would just put it in her name. I have a 877 credit score and told them I could get a loan at 5.5% at my credit union and that I would not go over 6% I was assured numerous time not to worry credit would be no problem but that was the last thing they did.Lie. They got her for 6.5%. Hen they went for the kill, they sold my wife $9000 worth of maintenance and wheel insurance and more. Over $4000 for extended maintenance on the best made car on the market. Fortunately I was able to cancel the $9000k worth of xx and I’ll go to my CU in a couple days and pay it off. I only hope that allot of people read this and don’t by a car here. . They are liars and old school used car sales people. I have bought several Porsches for their dealership and will let them know of my disappointment. Funny part I’m buying a RC F for myself but it will not be from this dealer. More

Every one at Hennessy Lexus kept me informed about my Lexus and the Customer Service was Amazing. Juanita Lexus and the Customer Service was Amazing. Juanita More

We bought the GX recently from this dealership as sign unseen as we are from out of states.. John Cho helped us out from day 1 and always take care of us even after we already got the vehicle. unseen as we are from out of states.. John Cho helped us out from day 1 and always take care of us even after we already got the vehicle. More

Hennessy Lexus was GREAT! We got the vehicle we were after to the letter. Lucas Johnson in sales was fantastic to work with. We had a great test drive that went just beyond We got the vehicle we were after to the letter. Lucas Johnson in sales was fantastic to work with. We had a great test drive that went just beyond taking a few right turns and seeing what we wanted to do. Lucas was personable, knowledgeable, and very easy to work with overall. Give him a raise! More

Typical car dealer, just lie to you. Went in with a fair price for our trade-in (10-15% upside for dealer). Was given a list of same vehicle on other lots to show I was over asking. We Went in with a fair price for our trade-in (10-15% upside for dealer). Was given a list of same vehicle on other lots to show I was over asking. Went and looked up those vehicles, either couldn't be found or the price I was given was $3-4k less. And when asked for deposit back, got every excuse to delay the refund. First, it goes back on the card, oh, no we can't do that, we'll cut you a check and fed-ex it, oh no now we can't do that, come in and pick it up, oh no, cant't do that, it comes from Texas. Just horrible. More

In spite of repeated calls and personal visit, they have not refunded our deposit we paid in August 2923, no one seems to hold accountability, and we have not received the second key almost 8 weeks after we not refunded our deposit we paid in August 2923, no one seems to hold accountability, and we have not received the second key almost 8 weeks after we owned the new car. It’s a shame that such luxury brand seems to be deficient in customer service and very soon the trust deficit will creep. More

I have been a customer of Hennessy for over twenty years. Have always found them to be reliable and do excellent work. Staff is great to work with. I plan to continue there as long as I can drive! Have always found them to be reliable and do excellent work. Staff is great to work with. I plan to continue there as long as I can drive! More

Staff was good. Car was not prepared despite days supposedly in preparation. Oil not changed, wheels have stains that is not brake dust, possibly ruined. Small dents Car was not prepared despite days supposedly in preparation. Oil not changed, wheels have stains that is not brake dust, possibly ruined. Small dents along the passenger door bottom. More