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Hennessy Jaguar Land Rover of North Atlanta

Alpharetta, GA

Overview
Reviews
Vehicles
3.4
175 Reviews
Call Dealership (770) 587-2000
View Awards

1505 Mansell Rd

Alpharetta, GA

30009

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Showing 175 reviews

April 10, 2023

I just recently placed an order for a new Range Rover with Bill Sargent. I’ve worked with Bill in past and he is truly is great to work with. I decided to purchase a certified pre-owned Range Rover as a More

by Boss
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Sargeant, Vanessa McHale, David Evans
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Apr 12, 2023 -

Hennessy Jaguar Land Rover of North Atlanta responded

Thank you so much for taking the time to share your positive experience with Bill Sargent and David Evans. We're thrilled to hear that they provided exceptional customer service and made your buying experience a true pleasure. Our team takes great pride in providing knowledge and expertise that exceeds expectations, and we truly appreciate your recommendation. Congratulations on your new certified pre-owned Range Rover; we look forward to serving you with excellence for years to come! Sincerely, The Hennessy Jaguar Land Rover North Atlanta Team

March 30, 2023

Horrible pricing. No justification for the costs of 1547.00 for spark plugs in my opinion. More

by DP
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
CB
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Apr 03, 2023 -

Hennessy Jaguar Land Rover of North Atlanta responded

DP, we're so sorry to hear that we fell short of your expectations regarding pricing and related communication during your recent visit. Our Management Team welcomes the opportunity to connect with you directly; if you have not recently spoken with a member of Management, please call 770.587.2000 and ask to speak with our Service Director, Eldric Brown. Sincerely, The Hennessy Jaguar Land Rover North Atlanta Service Team

Apr 03, 2023 -

DP responded

I am sad as well! I’ve been doing business here for 3 years and purchased my warranty here . The costs for this service IMO was and is extreme.

February 28, 2023

Sales guy was very knowledgeable and process very easy and smooth . Very attentive and on point with everything More

by Uko241
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Boykin
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Feb 28, 2023 -

Hennessy Jaguar Land Rover of North Atlanta responded

Thank you for leaving 5 stars and thoughtful feedback about your recent purchase experience with James Boykin. We're delighted to hear that everything went smoothly thanks to James' informed, attentive assistance. Congratulations, and safe travels! Sincerely, The Hennessy Jaguar Land Rover North Atlanta Team

February 25, 2023

The dealer and representatives were knowledgeable, friendly and helpful thought the entire car buying process. I would recommend to friends and family More

by Lillianshelton13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterian Franc, Jarvin Jaro both 5 stars., Vanessa McHale
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Feb 27, 2023 -

Hennessy Jaguar Land Rover of North Atlanta responded

Lillian, we truly appreciate your 5-star recommendation! It is fantastic to hear that the friendly, dedicated, and informed service you received from our staff throughout the entire process made your purchase with us a great experience. Thank you for being part of our Hennessy Family! Sincerely, The Hennessy Jaguar Land Rover North Atlanta Team

February 24, 2023

The service from Viktor was amazing! Customized my sport and he took me along for the journey the entire time! This is my 2nd car from North Atlanta. I love the service and ease of car More

by Anthony
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Viktor
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Feb 27, 2023 -

Hennessy Jaguar Land Rover of North Atlanta responded

Anthony, we're elated to hear that Viktor made your custom purchase with us an easy, exciting experience. This is the Hennessy way. Congratulations on your second purchase with us; we look forward to serving you for years to come! Sincerely, The Hennessy Jaguar Land Rover North Atlanta Team

February 14, 2023

I am having a terrible experience with this group. Most recently they inaccurately stated maintenance records to try to reduce the number of maintenance appointments we would. I’m essence cheat us out More

by robinsonday
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Roger Harry
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Feb 16, 2023 -

Hennessy Jaguar Land Rover of North Atlanta responded

Robinson, thank you for taking the time to bring your concerns to the forefront. We aim to deliver excellent service always, and we truly regret to hear that your experience with us has led you to feel otherwise. Our management team welcomes the chance to address your concerns with you directly, but we are having difficulty locating your record from this review alone. At your convenience, please call 770.587.2000 and ask to speak with either our Service Director, Eldric Brown, or our General Sales Manager, Jason Hoychick. Sincerely, The Hennessy Jaguar Land Rover North Atlanta Team

January 31, 2023

This dealership is one of the better dealerships I have been to. Everyone was nice and knowledgeable. Our Salesman Cary Fricke and Finance Director Vanessa were great! More

by freyawlowery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cary Fricke, Vanessa McHale
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Feb 01, 2023 -

Hennessy Jaguar Land Rover of North Atlanta responded

Freya, thank you for taking time to leave us 5 stars and for your thoughtful shout-out to both Cary Fricke and Vanessa, our Finance Director. We are honored to pass along your high remarks. Congratulations, and thank you for choosing Hennessy! Sincerely, The Hennessy Jaguar Land Rover North Atlanta Team

January 19, 2023

Marlee, my service advisors is fantastic to work with. Extremely professional and friendly. She is always very responsive and answers every question. She is the only reason I would go to that dealer More

by pjanico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa McHale
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Jan 20, 2023 -

Hennessy Jaguar Land Rover of North Atlanta responded

Thank you for leaving us a review with positive feedback for Marlee; with that being said, we're truly sorry to see that we missed the mark with you in other ways. We understand that Marlee has been in touch with you in order to resolve the situation; please feel free to contact her directly if any further concerns arise. Sincerely, The Hennessy Jaguar Land Rover North Atlanta Service Team

January 05, 2023

Everything and everyone deserve a top rating from me… 0-10… they get a 10.. for the best rating! More

by dagonz46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Hyland Service Dept.
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Jan 06, 2023 -

Hennessy Jaguar Land Rover of North Atlanta responded

Thank you for taking a moment to leave our Service Team a 5-star rating! We appreciate your high remarks and look forward to serving you excellently at every visit to come.

December 29, 2022

Provided a courtesy vehicle because the distance I had to travel. Updated on the service requirements. Vehicle Car wash was subpar More

by Mkguyton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Appointment
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Jan 03, 2023 -

Hennessy Jaguar Land Rover of North Atlanta responded

Thank you for taking a moment to share constructive feedback about your visit; we are always looking for ways to improve! Next time you're in for service, we will work to ensure that your experience is 5-star worthy from start to finish. Safe travels! Sincerely, The Hennessy Jaguar Land Rover North Atlanta Team

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