Hennessy Jaguar Land Rover of North Atlanta

Dishonest My experience at this dealer was horrible. So, my Range Rover Sport was locked due to a remote fob failure, I had driven it earlier in the day with no My experience at this dealer was horrible. So, my Range Rover Sport was locked due to a remote fob failure, I had driven it earlier in the day with no problems. So I called the dealer and I asked what can I do to get the vehicle started without the remote. A parts dept person told me to use the metal shank of the remote to unlock of the door and then I can start the car without the remote so I did that and the alarm went off. I called again and another person told me that the car cannot be started that way and that I need to get it towed to the dealer so they can reset the alarm and program a new remote for me. So they instructed me to unhook the battery and bring the vehicle to them. I was shocked to realize that all of this was needed to start a car after a remote fob is dead, but I complied as I had no other choice. After towing the car to the dealer, the service advisor informed me that 3 hours of labor were required to "diagnose" the problem ( alarm goes off when you connect battery) and that the car needed to be there overnight. Again, with no other options available to me, I agreed. Fast forward a week and multiple emails to the service advisor, I was finally told that the car needs a new computer and that the repairs will cost $2,000. Outrage is an understatement. How could a fully functioning car with a bad fob need - all of a sudden - a $2000 repair? that is a mystery to me. I think whomever tried to reset the computer and program a new remote shorted out my computer then blamed it back on me , OR, the car doesn't need a computer and that the $2,000 was just a hustle. Either way, this dealer deserves a 1 star and may this review serve as a warning to all clients considering their services. More

Back to Back Made our fourth new Range Rover purchase from this dealer and could not be happier! They also gave us a lot of value for our trade ins compared to ot Made our fourth new Range Rover purchase from this dealer and could not be happier! They also gave us a lot of value for our trade ins compared to other dealerships! We will be back again! More

Friendly and not pushy I was looking at used Rang Rover sports, and was happy to work with Bill, he was friendly, informative an courteous throughout. Although I did not pu I was looking at used Rang Rover sports, and was happy to work with Bill, he was friendly, informative an courteous throughout. Although I did not purchase a Range Rover in the end, I recommend Bill. More

Dance with Dancy Walter Dancy is an excellent salesman. Not only he direct me to the right automobile, he took the time to arrange for me to get my truck and the purc Walter Dancy is an excellent salesman. Not only he direct me to the right automobile, he took the time to arrange for me to get my truck and the purchase vehicle to my home in all of the backed up traffic we encountered on 285. He made sure that I was comfortable during the waiting process of closing the deal. I had not planned on purchasing a vehicle that day, but Walter was right on it without the pressuring salesman I often encounter everywhere I go. Thanks Walter. More

This dealership is outstanding! It's what buying a car should be! They don't waste your time, they are extremely helpful without being oppressive! Very Very professional helpful staff....with no exception should be! They don't waste your time, they are extremely helpful without being oppressive! Very Very professional helpful staff....with no exceptions! If you appreciate a business who appreciates your time, you will love this dealership! Cindy &Heather More

In just 4 years this dealership has replaced the same window regulator FOUR different times, stating it's just "wear and tear"! They replaced my engine at a cost of $10,500 and just 20,000 miles later a window regulator FOUR different times, stating it's just "wear and tear"! They replaced my engine at a cost of $10,500 and just 20,000 miles later all the engine seals were leaking and needed to be replaced at a cost of $2500, simply saying that these seals just wear out after "a while"!! Only 20,000 miles after a new engine had been installed? This dealership also damaged a power steering hose but denied it was their fault, they said it "just fell apart" while they were doing other repairs, I had to pay for the replaced power steering hose. Another time they damaged an air intake unit and put it together with silver duct tape, I noticed this and the service manager had this part replaced at no cost. When my vehicle goes in for a mechanical fault it can take up to an entire MONTH for the car to be ready. My advice would be to stay away from this dealership. While Land Rover vehicles are well know to be mechanically faulty, this dealership makes the ownership experience much worse. More