Hennessy Jaguar Land Rover of North Atlanta

Finally, a Professional with integrity and Knowledge I have been to this dealership three times on the third visit I found a treasure. A rare salesperson with Integrity, Product Knowledge, an incredible I have been to this dealership three times on the third visit I found a treasure. A rare salesperson with Integrity, Product Knowledge, an incredible talent of listening to the customer and providing solutions customized to The our needs. Brittany Pardella exceeded all my expectations and made me realize I need to hold others to her standards. She is the consummate professional. I’m personally amazed she is not in a training management position. It was fortunate that she is where she is for me. I’m 56 years old, I have purchased many cars. She is the best I have ever dealt with. More

GREAT EXPERIENCE Roger was extremely helpful in helping secure an amazing used vehicle for our son. It was the best experience we had purchasing a car. We appreciate Roger was extremely helpful in helping secure an amazing used vehicle for our son. It was the best experience we had purchasing a car. We appreciated the extra attention and service he provided. More

Love this dealership! This is our fourth Range Rover; and the second one purchased from Hennessey Roger Harry, our sales rep was extraordinary. We currently owned the Evoqu This is our fourth Range Rover; and the second one purchased from Hennessey Roger Harry, our sales rep was extraordinary. We currently owned the Evoque and were looking to replace it.. We were most interested in the Velar; a slightly larger version of the Evoque.. Mr. Harry walked us through the process in a thoughtful and intelligent manner..There was not a detail left out in terms of the new vehicle.. Through the entire process, he remained focused on educating us to the new electronic system. Most patient with our many questions. This was an uneventful and very positive experience.. I would highly recommend Hennessey as well as Mr. Harry More

Car lease I had a great experience with my first car lease. Dean had a lot of patience to explain every detail of the process. He and his team were very helpful I had a great experience with my first car lease. Dean had a lot of patience to explain every detail of the process. He and his team were very helpful! I would definitely recommend them. More

Professional, uneventful, easy transaction! Purchased a preowned Mercedes Benz M Class in November 2017. Researched multiple cars online and indentified a clean low mileage car at JLR North Poi Purchased a preowned Mercedes Benz M Class in November 2017. Researched multiple cars online and indentified a clean low mileage car at JLR North Point. The test drive and insights of the sales team assisted me with my decission. Doug offered to seek financing and secured financing that was substantially lower than my lender (USAA). Great price, great interest rate, friendly professional staff all within less than two hours! Thank you Doug, Garland, Dean and JLR North Point! More

Excellent and courtious response to questions. Fantastic experience. She took all time required to explain the programming features that resolved all issues. Very pleasant personality week fitted Fantastic experience. She took all time required to explain the programming features that resolved all issues. Very pleasant personality week fitted for the job. We will come back if needed. More

The Best Experience Being a long term loyal Jaguar Client, my F Pace S British Racing Green with all the bells and whistles possible was the first one in North America. H Being a long term loyal Jaguar Client, my F Pace S British Racing Green with all the bells and whistles possible was the first one in North America. Having experienced a few software glitches Jaguar Hennessy took immediate action in defining the issue, investigation, pursuing and closing which has resulted in my now being in a new 2018 F Pace. My personal thanks to Pam Babcock, Doug Martin, Pete Alvarez and Natalia Marrero. You guys are amazing, let me know when you have the 2019 and we’ll talk more. More

Happy Customer Sales to service is amazing! We have just purchased our 6th Land Rover! Working with Bill Sergeant as our salesman has been a true joy - he is profe Sales to service is amazing! We have just purchased our 6th Land Rover! Working with Bill Sergeant as our salesman has been a true joy - he is professional and knowledgeable and trustworthy. On our recent purchased we were thrilled to have receive the knowledge of Lupe Basilio - What an amazing asset she is to the Northpoint team. Her knowledge of the technical details of our new car was amazing - not only did she make us feel comfortable with the learning curve, but it was a true joy to be in her presence. Thank you Northpoint for going above and beyond ! More

Great dealership Best car buying experience ever. Professional and knowledgeable and personable Pam and Richard made buying our new vehicle very enjoyable. I highly Best car buying experience ever. Professional and knowledgeable and personable Pam and Richard made buying our new vehicle very enjoyable. I highly recommend this dealership. More

Constantly rude with refusal to accept responsibility I have been a service and sales customer of this dealership for over 10 years and the quality of service has continually declined. I dropped our Range I have been a service and sales customer of this dealership for over 10 years and the quality of service has continually declined. I dropped our Range Rover off for a routine oil change and brake replacement. When I returned, the car would not respond to the remote to lock or unlock. Victoria Cunningham was my advisor and demonstrated no product knowledge or interest in customer service up to that point. She continued by denying any chance they could have been responsible for this new symptom which appeared to be that the key had lost its programming. They key was approximately 1 year old because it was replaced during our previous service experience after being lost by the detailing department. Victoria told me that in order to re-program the key, all other keys needed to be present so I scheduled a time to return. My wife went by with the car and was appalled at how rude Victoria was in addressing her as well as the endless implication that we were trying to get them to fix something that was not their fault. Ultimately they were unable to fix the problem at all. In the process of checking our other two keys, they tore the slightly worn buttons off of them to expose the circuit boards. When she arrived, one of the older keys worked fine. When she left, that key was essentially destroyed and no longer working. The newer key worked in the fashion the worn one previously had. We asked how that had happened and she said that what we were saying was not possible and again implied we were being dishonest. After 6 Land Rover products this one may be our last, but for certain it is the last experience we will have with this inept and dishonest service department. My call to service manager Ben Davis was not returned. More