Hennessy Jaguar Land Rover of North Atlanta

I'm not normally the type to write reviews but after my experience with Hennessy Land Rover today I feel obligated to do what I can to warn others about this dealership. My wife and I had been searching experience with Hennessy Land Rover today I feel obligated to do what I can to warn others about this dealership. My wife and I had been searching for a specific vehicle and one offered by this dealership popped up in our search. We sent an inquiry through their website yesterday afternoon and the salesperson, Phillipp, promptly called my wife at exactly 9am this morning. After some brief back and forth, we settled on a final price for the vehicle and agreed to make the purchase. We live in Florida so our plan was to finalize the purchase today, fly to Atlanta this Saturday and drive the vehicle back. After agreeing to the purchase Philipp requested a copy of my driver's license, insurance, and flight itinerary which we provided immediately. He also sent over a purchase agreement which I promptly signed. Shortly thereafter, Clint, the internet sales manager, sent over the dealership's wire instructions. I then contacted my bank and proceeded to initiate a wire transfer for the $50k purchase price of the vehicle. We then booked our flights and proceeded to make arrangements for our trip to Alpharetta to pick up the vehicle this weekend. Phillipp even let us know the dealership would take care of arranging our ground transportation from the airport to them. Once I received confirmation from my bank that the wire had been sent, I forwarded the confirmation to Clint and Phillipp per their instructions. About an hour later Phillipp called my wife to tell her that a couple had walked in 15 minutes ago and the car was sold to them. He said the key had been on his desk the whole time and he wasn't sure how it happened but sure enough, it did. He told her he would call her right back to advise on how our refund would be issued. 5 hours had elapsed between the time we signed the agreement to purchase the car and the time Phillipp called to tell us it had been sold. After not hearing back for over an hour, my wife called the dealership and was told that everyone was "in a sales meeting" but that we would get our money back. She then got a call from Clint who confirmed our suspicions: a couple walked in wanting to purchase the car with dealer financing and when presented with the opportunity to make a significantly larger profit margin when compared with our cash purchase they jumped on it. When he called he stated that the couple was "in the process of filing out financing paperwork" (more than 6 hours after we agreed to purchase the car in full). Aside from assuring us that our money would be refunded, the dealership did absolutely nothing to try to rectify the situation in any way and didn't even offer to compensate us for the travel expenses we might not get back. We thought that by going with a legitimate Land Rover dealer we would be spared some of the sleazy tactics implored by many used car dealers but we were sadly mistaken. I will never get back all of the time that was wasted today but hopefully sharing my experience can prevent at least one person from considering doing business with Hennessy Land Rover. More

Avoid this dealership. They won’t put in any effort to make a sale. I spoke to three salespeople in just four minutes. All they would say is someone would be with me. I’m n They won’t put in any effort to make a sale. I spoke to three salespeople in just four minutes. All they would say is someone would be with me. I’m not sure if he works for the dealership. He was wearing a black hoodie, a black hat, and black headphones. When I asked for his name, he told me “Gerald” found out it’s actually garret. he said I am the “holder of keys.” He kept staring at me like I wasn’t supposed to be there. He locked the vehicle while I was still taking pictures and snapped at me when I asked if he could open it again because I wasn’t done. Do better in North Atlanta. We’ll go to Bentley, maybe they’ll treat us better. More

Stay away from this dealership! I worked out an agreement on price for a vehicle with this dealership, only to have the salesman call back several minutes later to tell me his man I worked out an agreement on price for a vehicle with this dealership, only to have the salesman call back several minutes later to tell me his manager would only agree to the sale if the vehicle was still on the lot Monday. Talk about a complete lack of morals or ethics. According to both dealership representatives I spoke with, the directive from this unnamed manager didn't sit well but were both overruled. More

II was quoted $550 for a 10k mile service on my 2024 RR Sport. When I arrived they switched the price to $1701 for the same service. I called RR Darien CT where I bought the car and they quoted $182 for th Sport. When I arrived they switched the price to $1701 for the same service. I called RR Darien CT where I bought the car and they quoted $182 for the service. The required service consists of inspections of fluids, belts, battery, etc. Hennessy said the vehicle required an oil change, tire rotation, alignment, and much more. I was OK with the $550, but changing the price to $1701 after I took my morning off to bring the car in is nothign but bait and switch. I walked out and did not have my car serviced there. More