Hennessy Honda of Woodstock

Third Odyssey I have gotten 3 Odysseys from Hennessy Honda. Claude Nafziger in Sales is very courteous, knowledgeable, and helpful. He is a pleasure to work wit I have gotten 3 Odysseys from Hennessy Honda. Claude Nafziger in Sales is very courteous, knowledgeable, and helpful. He is a pleasure to work with. Kevin Etters in the Service Department always helps with any issue that I bring to him, no matter how strange. I don't go anywhere else for service, More

You Must Check This Dealership Out - Great Honest Salesman Last November I realized I really needed a third car for my family. We looked at the many car dealers in the Georgia Atlanta area for a value I could Last November I realized I really needed a third car for my family. We looked at the many car dealers in the Georgia Atlanta area for a value I could enjoy for years to come. When I came upon Philip and Hennessy Honda of Woodstock I knew my search was through. Honest and no pressure sold me before I picked the Honda model which fit well into my needs. Then my oldest car was ready to go in December. Where did I go? You know it. Philip and Hennessy Honda. Bought another new car to replace my aging auto. Then my oldest son needed a car to replace his older model Hyundai. You got it. Sent him to Philip who sold him yet another new car. Philip consistently wins us over with his no BS, honest, upfront attitude. No gimmicks with Philip. No pressure. Tell him what you need a car for and what your budget is and Philip will steer you to a great car and a great value. More

Best new car purchase ever! Jimmie, Stacey and Dusty provided a great buying experience. After several awful car-buying experiences it was great to go somewhere where everyone wa Jimmie, Stacey and Dusty provided a great buying experience. After several awful car-buying experiences it was great to go somewhere where everyone was helpful, nice and attentive. I felt like I could look at as many cars as I needed, ask questions and get the info I wanted, all the way from the online communications to the financing staff. Want a Honda... Go to Hennessy. More

As usual a great purchase experience This was our 2nd purchase from Hennessey. Stacey and Claude were extremely helpful and worked closely with us. This was a no pressure purchase but tha This was our 2nd purchase from Hennessey. Stacey and Claude were extremely helpful and worked closely with us. This was a no pressure purchase but that's the way they always are at Hennessy. We also enjoyed meeting Michael who was helpful and willing to work with us and Mike for the final pert of the process. All great folks. More

Aaaamazing It was my FIRST family car, Garland and Claude were great, helped me get the best deal on the new CR V-EXL. one of the best dealerships i have been to It was my FIRST family car, Garland and Claude were great, helped me get the best deal on the new CR V-EXL. one of the best dealerships i have been too. More

Great Experience Tammy Odom was wonderful to work with. She was so professional and so helpful pulling cars for me to see and explaining how the car works. This buyi Tammy Odom was wonderful to work with. She was so professional and so helpful pulling cars for me to see and explaining how the car works. This buying experience was quick and painless. Everyone was very helpful and informative. Thanks! More

Great Experience - Thank you On our visit to Hennessy, our intention was to test drive and get pricing information only but we ended up buying the car the same day. Claude was tho On our visit to Hennessy, our intention was to test drive and get pricing information only but we ended up buying the car the same day. Claude was thorough, friendly and knowledgeable about the Accord and professional in his approach. The process was a rational discussion and a reasonable agreement between buyer and seller - not the stereotypical car buying experience that most people dread or what I've been subjected to in the past. Scott handled the financial details and was also professional throughout. The car was ready within a few hours and I am very pleased with it. I rated Price as Good and that is not meant as a negative comment. It was a fair compromise for both sides (at least from my viewpoint). Overall it was a very good experience and I would definitely return to Hennessy for future car purchases. Thank you all. More

Horrible CS I just called to drop the gap coverage on a car I purchased at Hennessy. After being transferred to the business office, I was told, by a man lacki I just called to drop the gap coverage on a car I purchased at Hennessy. After being transferred to the business office, I was told, by a man lacking any cs skills, that he could not send the form as I do not have a fax machine. Upon asking his name, I was hung up on. Such poor way to do business! Filing a BBB complaint! More

Ripped Off! On September 2, 2014, I purchased a titled new 2014 Honda Accord Sport driven approximately 4000 miles. On the surface, the Accord appeared in pristin On September 2, 2014, I purchased a titled new 2014 Honda Accord Sport driven approximately 4000 miles. On the surface, the Accord appeared in pristine condition. However, after driving the Accord at night and in the direction of the sun I observed major damage to the front of the car. The windshield, headlights, fog lights, front grill, bumper and paint have been severely pitted by an unknown force. It appears the car was driven in a hail and ice storm or behind a sand truck. Based on my estimates the repairs will cost approximately $7,000 to $10,000 dollars. Adding insult to injury, even if the windshield and the paint were refurbished the repairs would be inferior to the original factor paint job and the factor installed windshield. However, of all the damage, my greatest concern involves the windshield, as the refracting light is distracting and creates unsafe driving conditions. In my extensive and exhausting efforts to obtain help, my first though was to call Honda of America. However, they claim the damage is not a warranty item and not their problem. I was told by Honda of America, "Consumer Beware." I then spoke with the Hennessy Honda general, sales and service managers and was told the damage is normal wear and tear. Nevertheless, my assertions have been validated by an unbiased Honda dealership with nothing to gain or lose by substantiating the damage is more severe than what an individual of reasonable intelligence would conclude is normal wear and tear. This particular dealership also stated they thought the Accord had additional damage from some kind of over-spray on the exterior of the car. Neither Honda of America nor Hennessy Honda will accept any responsibility for the excessive damage and both have stated it is the other's problem. In my opinion, they could not be more wrong. Shifting responsibility to circumvent accountability is unethical. When I think Honda, I do make a distinction between Honda of America and Hennessy Honda. I believe they are equally answerable. Bottom line, I made the mistake of trusting Honda (Honda of America and Hennessy Honda) and feel exploited. It seems both are surviving on their once stellar reputations. My advice to you is to restrain from purchasing a Honda. Furthermore, at all cost, avoid any form of trade with Hennessy Honda. More

My first car-buying experience that was fun After getting four internet prices from other dealers for the 2015 Odyssey EX-L I got a quote from Stacey Finelli that beat them all. I called to get After getting four internet prices from other dealers for the 2015 Odyssey EX-L I got a quote from Stacey Finelli that beat them all. I called to get a final out the door price and it was very good. I made an appointment for the next day, drove the exact car I wanted and decided to buy. There were no surprises with the price and they also beat the financing I had pre-arranged. Stacey and her associate Jimmie Bracken were courteous and helpful all the way. In about three hours total I was driving my new Odyssey home. Bruce Cutts More