Hennessy Ford Lincoln Atlanta - Service Center

Had a great service experience with Charles Hurt. He was in constant contact with me. Overall very impressed with the new service center and employees. in constant contact with me. Overall very impressed with the new service center and employees. More

Yeah, still way overpriced with slow questionable service and still have my splash cover and no one responding to my calls about getting it back? service and still have my splash cover and no one responding to my calls about getting it back? More

Thank for servicing my Lincoln Nautilus. My service advisor was very helpful and kept me informed of the process, & delivering it to me. Thank you advisor was very helpful and kept me informed of the process, & delivering it to me. Thank you More

Dwaylon Cunningham was exceptional in his handling of my SUV issues. Dropped off the vehicle for a number of minor recall items, but also had an intermittent issue with "Transmission Not In Park" notice. SUV issues. Dropped off the vehicle for a number of minor recall items, but also had an intermittent issue with "Transmission Not In Park" notice. Also had a leak in the tailgate frame causing water to pool in the spare wheel well. Dwaylon was able to address all of the issues and went beyond in trying to see if the leak/frame issue could be covered under warranty. Unfortunately, it could not, but otherwise, the service and communication were above the normal you would expect at a dealership. I will definitely be taking my SUV back to him. More

Great service at Quick Lane for an oil change. LV James, Quicklane Service Advisor, is a true professional. It’s always a pleasure, which is why I keep going back. Quicklane Service Advisor, is a true professional. It’s always a pleasure, which is why I keep going back. More

My issue with this dealership, is that there have been several occasions (3) where I have come in and inquired about an issue with hesitation in my 2014 Ford Focus, first occasion at around 60,000 second several occasions (3) where I have come in and inquired about an issue with hesitation in my 2014 Ford Focus, first occasion at around 60,000 second around 83,000 and the third at about 102,000 miles. Each of the three times, I reported having a hesitation in my transmission and none of the three times was the issue resolved. Now at 115,000 miles, I have gone to another ford dealership out of state, and have received services for the transmission faults FOR FREE. This Hennessy Ford ignored the recall and Field Service Action of the manufacture and denied rightful service to my vehicle. Needless to say, I will not be returning to this dealership. And I recommend, no one does either, if you are looking for integrity in your service. More

Hennessy Ford was top notch in its customer service and service to my F-150. I have been taking my vehicle to them for service since I purchased it from them. They are always friendly and treat you like yo service to my F-150. I have been taking my vehicle to them for service since I purchased it from them. They are always friendly and treat you like you're their most important customer. It has been my experience in dealing with this dealership that they are professional, friendly, and customer oriented. More

Wonderful experience. Everyone friendly and goes out of there way to accommodate my every need. Will definitely go back. Experience 2nd to None. Sales Person always ready and on point. there way to accommodate my every need. Will definitely go back. Experience 2nd to None. Sales Person always ready and on point. More