Hennessy Ford Lincoln Atlanta - Service Center

I bought my car four years ago and have had it serviced here since that time. It is always easy to make an appointment and the car has always been ready when promised. On this last occasion, I required bod here since that time. It is always easy to make an appointment and the car has always been ready when promised. On this last occasion, I required body repair work. It was done within a day and they did an excellent job - like new! More

my service advisor make sure my repair need are successfuly met and the timing is perfect and my service advisor ask me i want to wait or come back and he call me when my car is redy I'll Definite successfuly met and the timing is perfect and my service advisor ask me i want to wait or come back and he call me when my car is redy I'll Definitely be back . thanks! More

Having been a customer at Sandy Springs Ford for more than 15 years, I have experienced the turn over in Management/staff. When I learned that my Service Advisor Mary Sharp had left and joined Hennessy, than 15 years, I have experienced the turn over in Management/staff. When I learned that my Service Advisor Mary Sharp had left and joined Hennessy, it was a no-brainer for me to transfer my services as I wanted someone that I could trust, was knowledgeable and, who understood my needs. Mary as always was on her game and made sure my F250 was in perfect running order. I go where Mary goes, It's important to have someone that you trust when it comes to vehicles and your safety. More

Charles and the Hennessy Ford crew was great in caring for the issues with my F150. They even made sure that the payment was secured by the vendor who was responsible for the issues being repaired. for the issues with my F150. They even made sure that the payment was secured by the vendor who was responsible for the issues being repaired. More

The service level and professionalism of this team continues to surpass my expectations. This was my second maintenance appointment through the service team for Lincoln and they have been top notch. continues to surpass my expectations. This was my second maintenance appointment through the service team for Lincoln and they have been top notch. I will continue to rely on this team for all support/service needs. Thank you all for the continued, amazing service and support. I don’t have the names of the team member managing my vehicle, my sincere apologies, but he was outstanding. Lisa Major More

Ralph Tucci my service advisor always treats me with respect and courtesy. He always make sure my repair needs are successfully met. His attention to detail in my car service are superior. respect and courtesy. He always make sure my repair needs are successfully met. His attention to detail in my car service are superior. More

The Hennessy Ford service department was thorough and test drove my vehicle with me to confirm a few service details. Charles Hart was execellent to work with. He provided timely explanations of repair d test drove my vehicle with me to confirm a few service details. Charles Hart was execellent to work with. He provided timely explanations of repair diagnostics, actions, and resolutions. Highly recommend Charles and the Hennessy service department for vehicle repairs. More

I know dealers get a bad rap with respect to their service department, but Hennesy tries very hard to provide the customer with an excellent experience. We bought a used Ford from an independent car d service department, but Hennesy tries very hard to provide the customer with an excellent experience. We bought a used Ford from an independent car dealer "as is" and realized a week later we had multiple issues that only a true Ford dealer could address. Our Service agent, Charles, worked with us, understood our budget constraints and the unexpected repairs. I am not used to paying list price for anyhting, but I new I was going get a return on the cost. I really believe the Charles was trying to provide a safe and reliable vehicle for our daughter and not just worried about closing a sale. I know that in the future, when I bring the car back, that we have a history, and that he will treat us right and it may not be cheap, but it will be right. More

the dealership especially my salesman were so service oriented. i got in to the service to dept. to have my oil changed and tires rotated and was out in an hour oriented. i got in to the service to dept. to have my oil changed and tires rotated and was out in an hour More

Had a great service experience with Charles. Clean facility, prompt service, kept me informed of the progress and a pleasant individual to just talk with. Will definitely be back. facility, prompt service, kept me informed of the progress and a pleasant individual to just talk with. Will definitely be back. More