Hennessy Ford Lincoln Atlanta

NIGHTMARE Worst service experience I have had with a dealer in Atlanta. As I was pulling in to the garage, they closed the garage door on top of my truck, damag Worst service experience I have had with a dealer in Atlanta. As I was pulling in to the garage, they closed the garage door on top of my truck, damaging the roof, and breaking the back window trim. They then proceeded to point fingers at each other, and me, in order to assess blame. They finally agreed to repair it, and I reluctantly left it there. It then took them three days to get back to me with any pricing for the work I had requested. When they finally did, I was shocked at their pricing. I told them to fix the damage they had done, and that I would come and pick it up. I arrived to find out that they had repaired the window trim, but left the obvious dent and severe scratches on my hood. When I pointed it out, they said that they would contact me with a time to bring it back in to do the repairs. They never did. Long story short, I then took my truck in to a very good local mechanic who preformed the work for less than half the amount that Hennessey quoted me. I would rather live with the damage they did to my truck, than ever consider going back there. Beware. More

Run away from this dealer services They cannot run an engine knock/rattle diagnostic in more then one week how about other services. They always come with some excuses when you call the They cannot run an engine knock/rattle diagnostic in more then one week how about other services. They always come with some excuses when you call them to check about your car. If you don’t want to have a headache dealing with car problems and diagnostic go to an independent shop and will be a different story. Definitely I have to email Ford customer support about my great experience with their cars and services, in one word HORRIBLE More

New car purchase x 2 Bill Plachter was great - as were the remaining staff. My spouse wasn't easy on him and he never sank. Great job Bill! Keep up the great work. Bill Plachter was great - as were the remaining staff. My spouse wasn't easy on him and he never sank. Great job Bill! Keep up the great work. More

Highly Recommend Salesman Bill Plachter! Purchased a new 2017 Mustang GT from Hennessey Ford. I was approached by salesman Bill Plachter who was extremely friendly, easy to work with, and com Purchased a new 2017 Mustang GT from Hennessey Ford. I was approached by salesman Bill Plachter who was extremely friendly, easy to work with, and completey understanding of my budget (not to mention he was a big Mustang fan!). Bill has a wonderful personality and made the experience of finding my perfect car even better! If you are looking for a new Ford I would highly recommend choosing Hennessey Ford as your dealer and speaking to Bill Plachter. More

New car purchase I just purchased a Ford F-150 fro Hennessy. The entire process was spectacular. Bill Plachter took the time to understand exactly what I was looking f I just purchased a Ford F-150 fro Hennessy. The entire process was spectacular. Bill Plachter took the time to understand exactly what I was looking for and showed me what they had in inventory. He explained other options but was not pushy at all. The finance department got me the best deal and managed my payment and rate to make the decision even easier. After 25 years of buying Chevy - I am converted to Hennessy Ford! More

Outstanding Dealership Experience I would highly recommend Hennessy Ford Lincoln to anyone looking for the best overall dealership experience. From their initial prompt response in sch I would highly recommend Hennessy Ford Lincoln to anyone looking for the best overall dealership experience. From their initial prompt response in scheduling a convenient time to meet with their sales manager Lee Newton, to one of the best car salesmen I've worked with in years (BILL PLACHTER) Bill's professionalism, vehicle knowledge, years of experience and patience, really helped to ensure a fantastic new vehicle purchase. The process was easy and efficient every step of the way. Special thanks to Bill Plachter, Adrian Turnbull (Desk Manager), Natasha Patterson (F&I), and the whole Hennessey family. All the Best, Mike M (Suwanee, GA) More

BILL PLACHTER is the BEST! Hennessy is the place to find a used vehicle! And don't you worry, no used car salesman gimmicks with Bill Plachter. He's honest and fair and made t Hennessy is the place to find a used vehicle! And don't you worry, no used car salesman gimmicks with Bill Plachter. He's honest and fair and made the car buying process easy and enjoyable! Definitely would recommend Hennesy to anyone! More

New Sale I called on Friday to negotiate price on 2017 F-150. Showed up on Saturday morning to pick up and everything went smoothly. Bill Plachter worked out a I called on Friday to negotiate price on 2017 F-150. Showed up on Saturday morning to pick up and everything went smoothly. Bill Plachter worked out all issues to our satisfaction. Would highly recommend Bill and Hennessy Ford dealership. More

Very pleasant, professional experience I worked with Walter Sanders to find a gently used 2017 Explorer limited awd. Walter was nothing short of a pleasure to do business with. Honestly, ev I worked with Walter Sanders to find a gently used 2017 Explorer limited awd. Walter was nothing short of a pleasure to do business with. Honestly, everyone I met at the dealership made me feel like they valued my business. Not something you see much of anymore. I'll buy again from these people. So will my daughter. More

Ford Escape I recently bought a ford escape Bill Plachter was my sales guy and he was awesome very informative about the car and all the features highly recommen I recently bought a ford escape Bill Plachter was my sales guy and he was awesome very informative about the car and all the features highly recommend him if you are looking for new or used. More