Hennessy Ford Lincoln Atlanta
Atlanta, GA
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541 Reviews of Hennessy Ford Lincoln Atlanta
I have used Hennesey Ford for all my truck service ever since I purchased it from them. I’ve enjoyed the level of service they’ve provided. The service advisor I choose to use is Pierre Parham, he has take since I purchased it from them. I’ve enjoyed the level of service they’ve provided. The service advisor I choose to use is Pierre Parham, he has taken care of all my needs and ensures my service is done right. More
Elvia helped me look for a car and she was such a great help. Although the car that i wanted was not in stock she still showed me other options to help fit my needs. help. Although the car that i wanted was not in stock she still showed me other options to help fit my needs. More
We’ve taken our Expedition here for service for the last 8 years. Good technicians but not enough of them. Took four days for them to look at my car. It just sat in the lot although I had made an appointmen 8 years. Good technicians but not enough of them. Took four days for them to look at my car. It just sat in the lot although I had made an appointment. More
Chris Griffiths is the best service advisor! He takes care of his customers and follows up with them. I bought my new Mach-E from another dealership that had NO customer service. care of his customers and follows up with them. I bought my new Mach-E from another dealership that had NO customer service. More
Though disappointed to have our 2017 Escape transmission fail with 51k miles, Hennessey Ford service dept (Mary and then Corey) did an excellent job with communications, managing expectations, and provision fail with 51k miles, Hennessey Ford service dept (Mary and then Corey) did an excellent job with communications, managing expectations, and provision of an F-150 (Vanessa) for the duration of service and parts delays (nearly 90 days). Excellent service recovery during COVID supply chain issues. More
I called the dealership to inquire about a Dodge Charger and even though they didn’t have any in stock Kelvin assured me with other options and discussed the financing process. He returned my call even afte and even though they didn’t have any in stock Kelvin assured me with other options and discussed the financing process. He returned my call even after hours to answer my questions. Awesome customer service; attentive, knowledgeable and polite! More