Hennessy Ford Lincoln Atlanta

Purchased truck. I live in Chattanooga and saw the truck I wanted on the web. They worked out everything so I could to down on a Saturday and sign the papers and driv I live in Chattanooga and saw the truck I wanted on the web. They worked out everything so I could to down on a Saturday and sign the papers and drive home with the truck that day. More

Wonderful ! My experience in this place was great. It was as if it was meant for me to purchase a car here. I walked into the building lost, confused and kinda o My experience in this place was great. It was as if it was meant for me to purchase a car here. I walked into the building lost, confused and kinda overwhelmed by previous car dealers i had visited like any new car buyer would be. Shelby Berlett helped me throughtout the whole buying process. I told her how much i was working with and what kind of car i was looking for ; after 10 minutes i had two options to look at. Even after the obstacles i threw at her she did not judge me nor threw a fit nor a disgusted look. Not knowing i was going to do a trade, my car was dirty. I had trash & laundry all over my car and lets not even mention the trunk. I told shelby i was sorry & emberassed. Shelby asked for what and went into the building and got me about five bags ; she was even willing to help me clean but shortly after her efforts of trying to clean i begged her not. I know Shelby is a car sales person and selling cars is part of her job but i genuinely felt like she was trying to help, and her intentions were nothing but good. She's not only a beautiful young lady but a smart, caring person. I would recommend this place to everybody because this place was recommended to me by my sister and had first hand experience and I'm glad i made a purchase here. More

Got a car I was excited for, they made it a great experience I came in on a Saturday morning hoping to buy a new Fusion but knowing that it wasn't essential that I buy one that day. Earston and I discussed some I came in on a Saturday morning hoping to buy a new Fusion but knowing that it wasn't essential that I buy one that day. Earston and I discussed some details and went to look at cars in the lot. I did a test drive and really liked the car, but the silver color didn't really excite me. As he worked with the manager (whose name I forget, but he was absolutely great as well) we only had to go through their initial offer and then a second offer. So I definitely appreciated that it didn't take hours of negotiating. The manager stopped and chatted with me for a bit to see if he could help me make a decision and when I mentioned that if there was another color available the car would become something I'd be really excited about buying so we went over color options and he came back a few minutes later with one in the color I wanted from a nearby dealership. So I bought that car but at this point it did take a couple of hours to get into and then out of the finance office. That's why I gave 4 stars instead of 5. That said, they were able to get the car to the dealership during that wait, so I was able to go home with the new car instead of having to come back on Monday. Again, Earston and the manager both worked wonders to make everything happen and I really appreciate it. More

Buying Experience My wife and I were very pleased with our experience in purchasing a Ford Truck at Hennessy Ford of Atlanta. Lee and Tarsha took very good care of us a My wife and I were very pleased with our experience in purchasing a Ford Truck at Hennessy Ford of Atlanta. Lee and Tarsha took very good care of us and anwered all of our questions. The process was painless. We actually enjoyed the experience. I would certainly reccomend them to you for your Ford purchase needs. Jon Arno More

Above and beyond customer service! I could not have received any better service. Test driving a Ford Focus at 7:30 at night ( closing at 8), I was so excited about the car that I left I could not have received any better service. Test driving a Ford Focus at 7:30 at night ( closing at 8), I was so excited about the car that I left my purse in the car. When we arrived home ( after 9pm ) I called the sales representative who gave me that manager's phone number. Todd, the manager drove back to the dealership to meet my husband and deliver my purse. Amazing, and caring staff! Thank You Todd and Jay! More

Purchased 2015 Mustang GT I ordered and purchased a new 2015 Mustang GT from Kevin Swindell at the above dealer. He did a wonderful job and the dealership is top notch. I would I ordered and purchased a new 2015 Mustang GT from Kevin Swindell at the above dealer. He did a wonderful job and the dealership is top notch. I would recommend Kevin and the dealership very highly. More

Perfect Experience By far - the best car purchase experience I have every had!! Del Buck was my sales consultant. He treated me with the respect all customers deserve. By far - the best car purchase experience I have every had!! Del Buck was my sales consultant. He treated me with the respect all customers deserve. He was transparent with the facts and answered any question that came to mind. He was respectful of my needs as a customer and he made sure that his coworkers worked with me in the manner I expected. Aaron Santana ( Business Manager) reviewed my paperwork line by line and encouraged questions along the way. I didn't feel rushed while signing and he too was respectful of my needs. Eric Shepherd ( the GM) made sure he was available to me if I needed anything and worked to ensure my experience was satisfactory. It was apparent that his skill sets as a leader are strong in the customer service arena. I have had car purchasing experiences in the past where I have left exhausted , felt cheated and 'abused' (when purchasing a Ford in another part of the metro area). Hennessy Ford has restored my faith in the car sales industry! I would recommend Hennessy Ford to ANYONE... Thanks again, Del! Phenomenal work!! Aaron and Eric - thanks to you two as well More

Unbelievable!!!!! Hands down the best experience I have had during a transaction in my life. From the internet inquiry to the salesperson (Del Buck) to the Finance Depa Hands down the best experience I have had during a transaction in my life. From the internet inquiry to the salesperson (Del Buck) to the Finance Department (Reggie/Natasha) and the GSM (Eric). The dealership from the moment I stepped in the door was all smiles and welcoming. Did not make you feel it was you versus them. Everyone was looking how to help (as a team) to get you in your car. No "shell game" money moving when dealing with price, everything was transparent and easy to understand. On a scale from 1-10 they made it to an 11. Customer Service was definitely their drive. More

Informative and accommodating I had a bad experience in the past with purchasing a Nissan. I had been at other dealerships in the Atlanta area and was unsure of what to do until I I had a bad experience in the past with purchasing a Nissan. I had been at other dealerships in the Atlanta area and was unsure of what to do until I got to Hennessy Ford. I found exactly what I wanted right away and I did not feel that I was pushed into purchasing the car that I ended up with. Everyone was great to deal with and I couldn't have been more comfortable with my purchase. More

The best car buying expierience i have had in 48 years. My salesman went out of his way to provide me with all the information I needed to make my purchase. Gave up personal time to make sure that I was hap My salesman went out of his way to provide me with all the information I needed to make my purchase. Gave up personal time to make sure that I was happy with my new vehicle after purchase. Was very professional and personal in every way. I had visited dealerships in three states and could not have been happier with my experience. I would recommend this dealership to anyone looking for a new Ford. More