Hennessy Ford Lincoln Atlanta
Atlanta, GA
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I was taken It took the Hennessey mechanics 3 tries, $1600, and 3 trips to the dealership to figure out I had a leak in my air conditioner that was making a rubbi It took the Hennessey mechanics 3 tries, $1600, and 3 trips to the dealership to figure out I had a leak in my air conditioner that was making a rubbing noise when I made a left turn. I will not recommend this dealership to anyone nor will I be returning. I got to a dealership because I made an assumption that there mechanics would be training better that an independent garage. I was wrong. More
Exceptional customer service I can honestly say I have never had better service buying a vehicle than I did from Bill Plachter at Hennessey Ford. He worked tirelessly for weeks he I can honestly say I have never had better service buying a vehicle than I did from Bill Plachter at Hennessey Ford. He worked tirelessly for weeks helping me find just what I wanted and by the way, over the phone. I live nearly 5 hours away and made the trip because I received the best price and by far the best customer service from Bill. I highly recommend Mr. Plachter if you're car shopping. More
Excellent service I was on the market to buy an used car. I finally decided to go for a Ford Taurus listed on the Hennessy Ford's website. Once a arrived at the dealers I was on the market to buy an used car. I finally decided to go for a Ford Taurus listed on the Hennessy Ford's website. Once a arrived at the dealership I was greeted by Kevin Swindall and Bill Platcher. These folks are honest and they make the purchase process a very pleasant experience. No tricks, no games, no pressure. On top, their certified used vehicles are spotless inside out. Go and pay them a visit and you'll see for yourselves. More
2017 F150 Lariat I live in Charleston S.C., drove 5 hours to purchase from them. All the dealers in the Charleston area were thousands more than Hennessy Ford. I did t I live in Charleston S.C., drove 5 hours to purchase from them. All the dealers in the Charleston area were thousands more than Hennessy Ford. I did the the deal over the phone and thru e mails. The sales team was great. Very professional and friendly. Jacky Liu & Lee Newton handled the sale, Reginald Johnson handled the extended warranty and paperwork. I purchased the top tier warranty which was a great price! Thanks to all of these guys for a great sales experience! I would recommend Hennessy Ford to ANYONE who is in the market to purchase a new Ford. Thanks again guys! John Mayfield Summerville S.C. More
Treated like a Queen I absolutely love this dealership. I had the best sales rep. James Phillips made me look like a pro at buying cars. He listened and helped me get in t I absolutely love this dealership. I had the best sales rep. James Phillips made me look like a pro at buying cars. He listened and helped me get in the car I wanted. He wasn't pushy or try to push me into something I didn't want. I was in and out of the dealership in record time. It actually took me longer to get insurance then to fill out my loan paperwork. James Phillips is so great! Ladies you can buy a car and be treated with respect and like royalty. I came in with a few challenges on my credit and still got the car I wanted. No settling! I got a great deal! I came home to my husband and 3 sons and they were extremely impressed. I am on cloud nine. Thank you James!!! I love my new car!! I have no doubt I will be returning to Hennessey to buy another car and seeing James again. More
I bought a car from Bill P at Hennessy Ford this past Sat an I just love the car. Bill P thought of everything. I'm sorry it took e so long to do this review but I had a hard time finding the website for revie I just love the car. Bill P thought of everything. I'm sorry it took e so long to do this review but I had a hard time finding the website for reviews. More
We had a very pleasant experience at Hennessy Ford. Bill Plachter is our sales consultant and is not only very knowledgeable of the vehicle that we looked at and test drove - but, he is also very perso Bill Plachter is our sales consultant and is not only very knowledgeable of the vehicle that we looked at and test drove - but, he is also very personable. Everyone we have dealt with at the dealership has been very patient and professional during the whole process of our looking at and deciding on the purchase. We look forward to a continued friendship with Bill and his associates at Hennessy Ford over these next years as we enjoy driving the vehicle that we purchased. More
Buying my car I had the pleasure of working with Lennox Wallace at the dealership. He was amazing from the very first phone call I made inquiring about a car on the I had the pleasure of working with Lennox Wallace at the dealership. He was amazing from the very first phone call I made inquiring about a car on their website. Lennox went above and beyond for me the day that I purchased my Ford Edge and has continued the same quality of service even after the sale of the car. I would highly recommend anyone to work with Lennox Wallace for their next car purchase. I refer my friend and family to this gentlemen and I will defenitley use him again for my next purchase. More
Great Experience, Great People Great Deal!!! I did a lot of research before purchasing my pre-owned 2015 Toyota Tacoma. I test drove a Frontier but I had gotten some very positive feedback about I did a lot of research before purchasing my pre-owned 2015 Toyota Tacoma. I test drove a Frontier but I had gotten some very positive feedback about Toyota (which I've never owned), so I had pretty much decided on the Tacoma, even before driving it. The car was smooth as silk with power to spare. I probably looked at 40 cars using Autotrader.com, and narrowed it down to just a few. The pricing and mileage were right on this one. I don't usually like visiting dealerships, but this place had the advantage, because they had priced this car to sell. My sales rep, Bill Plachter, was cordial, attentive and a good listener. I liked the car immediately. I got what I wanted for my trade--in fact they were eager to buy my car, even though I had about 25% to put down on the purchase. I was a little disappointed that there was only 1 set of keys, but Bill contacted the seller, who was able to locate the other set of keys and dropped them by. That was a couple of days AFTER the sale. A lot of folks would not have followed through to help, but Bill kept his word and that matters a lot. Aaron Santana got financing through BOA that was a half a point lower than what my own bank, Chase, was offering. I would definitely use these people again! More
Great help and Fantastic experience Purchased a new explorer at Hennessy Ford and im glad and I did at their dealership. I was initially looking for an used 2016 vehicle but couldn't fin Purchased a new explorer at Hennessy Ford and im glad and I did at their dealership. I was initially looking for an used 2016 vehicle but couldn't find the right one for couple of weeks. Bill (Mr. Plachter) from the used cars sales helped me find the right one, most importantly from the new stock. Even though I had to spend more on the new car beyond my original budget, it was the best option for me as it met all my requirements and in comparison with a used car, I truly believe it's a great deal. Thanks! More