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Hennessy Cadillac

Duluth, GA

4.3
99 Reviews

3377 Satellite Blvd

Duluth, GA

30096

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Showing 99 reviews

January 26, 2023

The dealership is absolutely beautiful! All of the staff we interacted with were friendly and polite. My salesman, Matthew Thorpe, was an absolute pleasure to work with! More

by Rhonda C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Thorpe
Jan 26, 2023 -

Hennessy Cadillac responded

Rhonda, thank you so much for taking a moment to leave Matthew Thorpe and the rest of our staff that you interacted with a glowing 5-star review. It is wonderful to hear that Matthew's pleasant and committed assistance made for a great purchase experience recently! We're happy to have you as part of our Hennessy Family. Sincerely, The Hennessy Cadillac Team

January 26, 2023

Very professional. Reggie was great to work with and made sure every loose end was tied up before my arrival to the dealer as an out of state buyer. More

by asaadh0ssain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Batts
Jan 26, 2023 -

Hennessy Cadillac responded

Thank you for leaving us a 5-star rating! We're happy to hear that Reggie's dedicated assistance made for an excellent out-of-state purchase experience. Welcome to the Hennessy Family; we look forward to serving you for years to come! Sincerely, The Hennessy Cadillac Team

January 25, 2023

Incredible sales experience! ! I highly recommend Hennessy Cadillac. The entire team was awesome! They took great care of my automotive needs. More

by WCB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felicia Jones
Jan 26, 2023 -

Hennessy Cadillac responded

Thank you for taking the time to leave us this high recommendation! We look forward to serving you with great care for years to come. Sincerely, The Hennessy Cadillac Team

December 17, 2022

Wonderful experience. Salesman Roland Boughton was kind, professional, knowledgeable, and answered all of my questions, I bought a 2020 XT4 Sport and I’m absolutely thrill More

by lweaver
Recommend Dealer
Yes
Employees Worked With
Roland Boughton
Dec 19, 2022 -

Hennessy Cadillac responded

Thank you for taking a moment to leave Roland Boughton this wonderful recommendation! We're elated to hear that his kind, informative, and professional assistance made your recent purchase experience 5-star worthy. Enjoy being behind the wheel of your 2020 XT4 Sport! We look forward to serving you for years to come. Sincerely, The Hennessy Cadillac Team

December 16, 2022

Avoid this dealership at all costs! ! My wife just drove over an hour to test drive and buy an Escalade. She had a blank check in hand. I talked to Matthew Thorpe this morning and had ev More

by Blade75769
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew Thorpe
Dec 19, 2022 -

Hennessy Cadillac responded

Thank you for taking a moment to bring your wife’s experience to our attention. We understand that all of our clients’ time is valuable; with that being said, we are unable to hold used vehicles. We certainly understand that low mileage vehicles are currently hard to come by, and we will continue to keep an eye out so that we have the opportunity to best serve your wife in the future. In the meantime, our team welcomes the chance to speak with you directly; please contact Josh Jones (General Manager) if any further concerns arise. Sincerely, The Hennessy Cadillac Team

November 16, 2022

Service and personnel are always top notch, quality and rapid repairs. Always a pleasure to bring your vehicle in for service. More

by Marsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Veras
Nov 17, 2022 -

Hennessy Cadillac responded

Marsha, we truly appreciate you taking a moment to leave our Service Team this glowing 5-star review. We look forward to serving you excellently at every visit to come!

Nov 17, 2022 -

Marsha responded

Thanks so much for your awesome service work and employees.

October 27, 2022

Can I review a salesman? Joe was wonderful. He was straightforward and professional. He gets five stars. However, when it came time to sign the deal we noted a 400-dollar fee More

by S. Weisman
Recommend Dealer
No
Employees Worked With
Joe in sales - five stars!
Oct 28, 2022 -

Hennessy Cadillac responded

Thank you for bringing your experience to our attention, as it certainly isn't one we'd wish for any of our valued customers to have; operating with integrity is the Hennessy way. Our management team appreciates your high remarks about Joe, but greatly welcomes the chance to speak with you directly about what went wrong. At your convenience, please call 941-483-0620 to speak with our General Manager, Josh Jones. Sincerely, The Hennessy Cadillac Team

September 15, 2022

Please do not waste your time with this dealership especially the service department!!! Bought a 2018 XT5 in January, working with salesman Joey! I literally had to take this car back 5 times for the More

by casoncheryl3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service and Sales Department
Sep 16, 2022 -

Hennessy Cadillac responded

Thank you for bringing your concerns to our attention as this is not the kind of experience we'd wish upon any of our valued customers. Our management team always welcomes the chance to connect with you directly about this; at your convenience, please call 770.680.7000 to reach our General Manager, Josh Jones, or our Service Manager, Lloyd LeGette. Sincerely, The Hennessy Cadillac Team

July 07, 2022

A great service department! Always helpful, quick and polite and trust my Car only with Hennessy. More

by mshogsed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Moore and Mark Smith
Jul 13, 2022 -

Hennessy Cadillac responded

This is great to hear. Quick, kind, and effective service is what we're always aiming to deliver. Thank you for the 5 stars; safe travels until next time! Sincerely, The Hennessy Cadillac Service Team

July 05, 2022

Wasted a trip from South Carolina to look at a xts. Got there and it was badly misrepresented. Never Again!!! They don't even know how to appraise a trade in!! More

by davidstoutfishing
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe, Jena Turner
Jul 07, 2022 -

Hennessy Cadillac responded

David, this is very disheartening to hear; honest, excellent service is what we're always aiming to deliver. Our team welcomes the opportunity to connect with you directly about your experience. At your convenience, please reach out to our General Manager, Josh Jones, at 941-483-0620. Sincerely, The Hennessy Cadillac Team

Jul 07, 2022 -

davidstoutfishing responded

This was clearly a case of false advertising on top of being lied to over and over by your salesman Joe. We wasted time off work and gas to get there while you still had the vehicle. Had we known it was so badly misrepresented we would have looked elsewhere. I dont care to ever talk to anyone from Hennessy again...just alot of people about Hennessy. Hennessy will definitely be a topic in my next podcast.

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