Hennessy Cadillac

Please do not waste your time with this dealership especially the service department!!! Bought a 2018 XT5 in January, working with salesman Joey! I literally had to take this car back 5 times for the especially the service department!!! Bought a 2018 XT5 in January, working with salesman Joey! I literally had to take this car back 5 times for the same issue.. Brakes and inoperable sunroof. Each time I was told the problem was resolved. The car still shakes when stopping.. now I’m told I need Rotors! I was told this was a common problems with “ those type of cars”. Within 4 months two sunroof motors installed. I truly believe this car was a recent trade without the proper inspection and I was just throw into this deal. They so convincing by giving you a carfax report. Please by pass this place! Looking to trade… don’t care to be a Cadillac owner. A brand that I once loved! More

A great service department! Always helpful, quick and polite and trust my Car only with Hennessy. Always helpful, quick and polite and trust my Car only with Hennessy. More

Wasted a trip from South Carolina to look at a xts. Got there and it was badly misrepresented. Never Again!!! They don't even know how to appraise a trade in!! Got there and it was badly misrepresented. Never Again!!! They don't even know how to appraise a trade in!! More

Overall experience was great from the warm greeting at the door, meeting our salesman, test driving and even finishing up with financing. Larry had us in and out of there in no time at all. Very knowledge the door, meeting our salesman, test driving and even finishing up with financing. Larry had us in and out of there in no time at all. Very knowledgeable and explained everything about my purchase. I would buy here again. More

Stay Far AWAY from Hennessy Cadilac in Duluth!!! My truck has been in the shop 10 times in 2 years and they still haven’t fixed my radio problem along with the skip on transmission that they say is a known i has been in the shop 10 times in 2 years and they still haven’t fixed my radio problem along with the skip on transmission that they say is a known issues. DONT WASTE YOUR MONEY GETTING A CPO vehicle from them. They lie about the coverage and can’t tell you what’s covered. I talked to the manager Loyld and and he said he has work there for 22 years and doesn’t even have in writing what’s covered. You over pay for horrible service and they can’t even fix the problem with their own cars. Stay away, you have been warned!!! More

I had the pleasure of accompanying my sister as she purchased her replacement vehicle. The car buying experience was simply phenomenal. My family was treated like royalty. Thaddeus and the team went ab purchased her replacement vehicle. The car buying experience was simply phenomenal. My family was treated like royalty. Thaddeus and the team went above and beyond for my sister. More

Dealt with sales associates Quinn Lewis and Vick Atefi in the purchase of my Cadillac. Both were very helpful and professional and this was a big factor in my dealing with Hennessy opposed to a different dea the purchase of my Cadillac. Both were very helpful and professional and this was a big factor in my dealing with Hennessy opposed to a different dealer. Post purchase both these guys have been very helpful in educating me on the various systems of the vehicle as I have posed several questions. These guys made dealing with Hennessy a car buying pleasure. More

I was looking to purchase a 2021 Escalade ESV. I gave a deposit to hold the vehicle. I was not approved through their lenders but my Credit Union approved me 100%. I went through all the paper work only to deposit to hold the vehicle. I was not approved through their lenders but my Credit Union approved me 100%. I went through all the paper work only to find out they would NOT accept a cashiers check from my CU because it was out of state. We offered to leave the vehicle there until the check cleared. They know the transaction is legit and refuse to sell me a 100k vehicle. The lack of communication is awful. More

Very welcoming since arriving at the dealership. The sales person Thaddeus McDowell has very helpful throughout all the process but also Cathy, the manager, was extremely helpful also and very condescen sales person Thaddeus McDowell has very helpful throughout all the process but also Cathy, the manager, was extremely helpful also and very condescending. Will definitely do business again with them! More

There’s a lot I could say but I’ll keep it simple. I purchased a ‘16 Escalade with an inoperable touchscreen, and brake pads that don’t even have a tiny bit left on them. Literally metal rubbing metal. purchased a ‘16 Escalade with an inoperable touchscreen, and brake pads that don’t even have a tiny bit left on them. Literally metal rubbing metal. These things seem ridiculously hard to miss during an inspection. The GRINDING was so horrible and scary! As a mom of 3, safety was so important to me! I did NOT expect my brakes to be completely gone after only owning it 2 months!! Do not trust this dealership! More