
Hennessy Cadillac
Duluth, GA
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After driving 3 hours with the promise a vehicle was being held for us, a woman came in before we could arrive, cried, and was sold the car.. they even allowed us to continue the journey, review our tra being held for us, a woman came in before we could arrive, cried, and was sold the car.. they even allowed us to continue the journey, review our trade in and then broke the news. Unethical More
Great dealership. I’ve always had excellent follow through and service here. Everyone is very professional. My sales rep, David Bacchus was exceptional, very profes I’ve always had excellent follow through and service here. Everyone is very professional. My sales rep, David Bacchus was exceptional, very professional and friendly. More
The dealership is absolutely beautiful! All of the staff we interacted with were friendly and polite. My salesman, Matthew Thorpe, was an absolute pleasure to work with! All of the staff we interacted with were friendly and polite. My salesman, Matthew Thorpe, was an absolute pleasure to work with! More
Very professional. Reggie was great to work with and made sure every loose end was tied up before my arrival to the dealer as an out of state buyer. Reggie was great to work with and made sure every loose end was tied up before my arrival to the dealer as an out of state buyer. More
Incredible sales experience! ! I highly recommend Hennessy Cadillac. The entire team was awesome! They took great care of my automotive needs. ! I highly recommend Hennessy Cadillac. The entire team was awesome! They took great care of my automotive needs. More
Wonderful experience. Salesman Roland Boughton was kind, professional, knowledgeable, and answered all of my questions, I bought a 2020 XT4 Sport and I’m absolutely thrill Salesman Roland Boughton was kind, professional, knowledgeable, and answered all of my questions, I bought a 2020 XT4 Sport and I’m absolutely thrilled with it. Driving home across Blood Mtn was awesome! It was a smooth ride and handled the curves well! I would definitely recommend purchasing your next vehicle at Hennessy Cadillac!! More
Avoid this dealership at all costs! ! My wife just drove over an hour to test drive and buy an Escalade. She had a blank check in hand. I talked to Matthew Thorpe this morning and had ev ! My wife just drove over an hour to test drive and buy an Escalade. She had a blank check in hand. I talked to Matthew Thorpe this morning and had everything arranged and let him know it was her birthday. She gets there and it was magically just sold. Matthew claimed she was just coming in for a possible test drive and that I didn’t ask him to hold it. That of course didn’t stop them from offering her a higher mileage more expensive vehicle! More
Can I review a salesman? Joe was wonderful. He was straightforward and professional. He gets five stars. However, when it came time to sign the deal we noted a 400-dollar fee Joe was wonderful. He was straightforward and professional. He gets five stars. However, when it came time to sign the deal we noted a 400-dollar fee for Apex protection and 800 dollar doc fee. The finance guy told us these were non negotiable fees. We did not want this Apex service. When we threatened to leave all of a sudden, these fees became negotiable. I don't appreciate a lack of integrity in business. I also didn't appreciate the flash of anger from the finance guy as he "reminded me" I had these figures prior to coming to Atlanta. Except- we didn't. The contract was texted to us as we drove. I did text back asking for these fees to be removed with no response. We literally went to dinner close by and got a call from the salesman offering more money off the fees we didn't want. Because-game. So after dinner we bought a car online from Cavana. Better deal, better car, no hidden fees and no unprofessional finance guy with a total lack of integrity. More