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Hennessy Cadillac

Duluth, GA

Overview
Reviews
Vehicles
4.3
99 Reviews
Call Dealership (770) 680-7000

3377 Satellite Blvd

Duluth, GA

30096

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Showing 99 reviews

March 23, 2023

The dealership personnel were very good in their presentation in explaining the car features. Keep up the good work. Keep More

by jacksonrocky13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Batts, David Backus
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Mar 23, 2023 -

Hennessy Cadillac responded

Jackson, we appreciate your thoughtful remarks about our Sales personnel, especiall Reggie and David. We're honored to have provided you with 5-star service, and we look forward to serving you for years to come! Sincerely, The Hennessy Cadillac Team

March 22, 2023

Friendly, business oriented, clean, efficient, great salespeople, concerned, caring, customer satisfaction, great facility, pleasant staff More

by clarencewilliams9390@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Morrison 5 stars
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Mar 22, 2023 -

Hennessy Cadillac responded

Clarence, we are absolutely elated to see this 5-star feedback from you! Friendly, professional, client-focused, and overall top-notch service is what we're always aiming to deliver. We look forward to serving you for years to come! Sincerely, The Hennessy Cadillac Team

March 21, 2023

It was great working with Terrance Faison. He made the process fun and easy. Y More

by musicalemc
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Terrance Faison
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Mar 21, 2023 -

Hennessy Cadillac responded

We appreciate your 5-star feedback about Terrance Faison! It is wonderful to hear that he made the purchase process fun and easy for you. Congratulations; we look forward to serving you for years to come! Sincerely, The Hennessy Cadillac Team

March 21, 2023

The sale rep Joe was very understanding of what I was looking for and helped me through the process. More

by Joe.blum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe
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Mar 21, 2023 -

Hennessy Cadillac responded

Joe, we're glad to hear that your Sales Representative, Joe, provided dedicated assistance throughout the purchase process. We will be sure to pass along your thoughtful remarks. We appreciate your 5-star review and having you as part of our Hennessy Family! Sincerely, The Hennessy Cadillac Team

February 28, 2023

Very easy to do business with, no drama. My salesperson, Destiny, was very attentive and helpful. More

by sherryl.cousins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Destiny Williams
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Mar 01, 2023 -

Hennessy Cadillac responded

Sherryl, we're delighted to hear that you had a simple, stress-free purchase experience with us and that Destiny's attentive, helpful assistance played a key role. Congratulations, and thank you for being part of our Hennessy Family! Sincerely, The Hennessy Cadillac Team

February 23, 2023

There was no one in the service area when I arrived for my appointment so a guy told me to wait. I sat for a while and another guy that was already standing there finally asked me have I been helped. The s More

by Sweetie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter in the service department
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Feb 24, 2023 -

Hennessy Cadillac responded

We're truly sorry to hear that we missed the mark on meeting your expectations during your recent service visit; no client should ever leave us feeling overlooked or underwhelmed. Our Management Team would appreciate the chance to address your concerns directly, but we are having trouble locating your record from this review alone. At your earliest convenience, please call 770.680.7000 to reach our Service Manager, Kevis Tanner. Sincerely, The Hennessy Cadillac Service Team

February 05, 2023

Everything was great, from the salesman(Reggie Batts) to the finance department to service department. More

by graysterling50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Batts
Report | Print
Feb 06, 2023 -

Hennessy Cadillac responded

Gray, we're delighted to hear that from your experience working with Reggie Batts in Sales to our Finance and Service Departments, you had a great experience recently. This is the Hennessy way. Congratulations; we look forward to serving you for years to come! Sincerely, The Hennessy Cadillac Team

February 04, 2023

After driving 3 hours with the promise a vehicle was being held for us, a woman came in before we could arrive, cried, and was sold the car.. they even allowed us to continue the journey, review our tra More

by wendy.moza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David
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Feb 06, 2023 -

Hennessy Cadillac responded

Wendy, thank you for taking a moment to bring your experience to light. The experiences of our clients are very valuable to us, and we deeply regret to hear that yours led you to feel otherwise. Our General Manager would like the opportunity to address your concerns and provide further clarification. At your convenience, please call 941.483.0620 to reach Josh Jones. Sincerely, The Hennessy Cadillac Team

January 30, 2023

Everything was done as expected and on time. I was able to get an appointment when I needed. More

by Kgregor771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt cowert
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Feb 01, 2023 -

Hennessy Cadillac responded

Thank you for leaving our Service Team 5 stars! We're pleased to hear that you had a satisfactory and timely service visit with us recently, and we look forward to serving you again down the road. Safe travels! Sincerely, The Hennessy Cadillac Team

January 26, 2023

Great dealership. I’ve always had excellent follow through and service here. Everyone is very professional. My sales rep, David Bacchus was exceptional, very profes More

by tbrown730
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Bacchus
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Jan 26, 2023 -

Hennessy Cadillac responded

We're truly pleased to hear that your most recent purchase from us held up as another excellent experience thanks to David Bacchus in particular. We will be sure to pass along your kind remarks about his service. Congratulations, and thank you for being part of our Hennessy Family! Sincerely, The Hennessy Cadillac Team

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