Henna Chevrolet

Great service! The sales guys are so helpful and made sure to answer all my questions.. Alan took the time to explain everything to me . I super satisfied with my new truck. sure to answer all my questions.. Alan took the time to explain everything to me . I super satisfied with my new truck. More

Amazing service. Diana and her team got me in a car with in just a few hours. Very helpful and answered any questions I had in just a few hours. Very helpful and answered any questions I had More

Service Advisor Saves The Day I had an appointment at Henna to schedule my Silverado for a recall inspection on break pedal effort. Even though The appointment was confirmed in em I had an appointment at Henna to schedule my Silverado for a recall inspection on break pedal effort. Even though The appointment was confirmed in email, the appointment did not appear on the service schedule. Wayne Andrews saved the day and added me to the schedule and the inspection was performed. More

My first vehicle from Henna, I can definitely say that is was a great experience!!! Tony and the finance manager made it painless and everything ran smooth just the way they said it would. thanks! was a great experience!!! Tony and the finance manager made it painless and everything ran smooth just the way they said it would. thanks! More

Beware of the GM Online Survey, You May Be Punished Do not fill out the GM customer survey online if you have something honest or negative to say about service, or you may be punished, as I was. The las Do not fill out the GM customer survey online if you have something honest or negative to say about service, or you may be punished, as I was. The last time I completed the GM post service survey I was sitting in my vehicle in the Henna service drive waiting on the fourth round of an oil consumption test. After I submitted the survey I walked into the service waiting area and was immediately challenged about my (thought it was private?) survey wording by Mark the Service Manager. Like challenged and chewed on loudly for ten minutes in front of staff, customers, god and technicians as they passed by. Although I tried to explain my review, Mark challenged every aspect and dared me to identify the service staff member who mixed up the transmission dip stick with the engine oil dipstick. I didn't see the gentleman at any of the service writer desks, but did describe him to Mark the Service Manager, and he called me a liar, said there was no one on his staff by that description. Then his associate, trying to calm him down, said softly the man’s name who did fit that description (another older Mark). Things got quieter after that moment of truth intervened. I didn't expect to be harassed in person by the Henna Service Manager three minutes after completing an online survey. The incident was inappropriate, a customer with thinner skin would have been humiliated. But as for me, it was just gross unprofessionalism on the Service Manager’s part and I will move my loyalty and dollars where civility is the business model. I do worry about weaker souls who encounter Mark’s wrath. Also, if you have read this far and do not want to be publicly ostracized by Henna service staff, DO NOT RESPOND TO THE CHEVY ONLINE SURVEY FOR THE SERVICE DEPARTMENT LEST YOU BE CHASTENED BY SERVICE STAFF. Ridiculous! More

Mark and the service staff are always professional and courteous. They always make me feel as if I were a close friend or family member. The same applies the the cashiers. I recommend Henna service to eve courteous. They always make me feel as if I were a close friend or family member. The same applies the the cashiers. I recommend Henna service to everyone. More

Marcos in sales and John in finance were great to work with. Marcos knew exactly what truck I had called about when I got there and John had me approved and out the door in no time. Great experience start with. Marcos knew exactly what truck I had called about when I got there and John had me approved and out the door in no time. Great experience start to finish. More

Like a lot of vehicle shoppers, I dreaded the process and had delayed looking for a new vehicle as long as possible. Before I entered the dealership; I was greeted by Mr. Buddy Brown; salesman. He was reassu had delayed looking for a new vehicle as long as possible. Before I entered the dealership; I was greeted by Mr. Buddy Brown; salesman. He was reassuring and accomodating and guided me through the the entiire process of purchasing my new vehicle. Dispelling all my past fears that I had about the process. Thanks Buddy and team!! More

Took my truck in for a recall plus service and was told it would take about 1.5 hours it took about 45 min. Was very pleased the amount of time it took and was able to get to my appointment on time in anot it would take about 1.5 hours it took about 45 min. Was very pleased the amount of time it took and was able to get to my appointment on time in another town. More

No other place like it The first car I bought from Henna was in 1967...slipped away to other brands and dealers but never matched the service...came back and have bought 12 The first car I bought from Henna was in 1967...slipped away to other brands and dealers but never matched the service...came back and have bought 12 more cars. Sales, service, parts, body work is unmatched...last week I called to get an appointment to service my Malibu and as soon as I gave my name Wayne said oh yes silver Malibu and friend of Tim Warren...never got that from other dealers. More