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Henkel Chrysler Dodge Jeep Ram - Service Center

Battle Creek, MI

4.8
189 Reviews

189 Reviews of Henkel Chrysler Dodge Jeep Ram - Service Center

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April 08, 2023

Kept me to date on everything. Time was completed was perfect. Service guy was outstanding! More

by msufan06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton
April 06, 2023

I always trust that Henkel will give me the best service as I’ve been coming to them for over a decade. Great customer service. More

by Crysrolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
April 05, 2023

These guys are professional and courteous. They went out of they’ve way to an additional repair I requested last minute, when I know they were well within their rights to ask me to come back a More

by magnum33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Winston
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

I have all of my vehicle service done at Henkel. Their staff are prompt, knowledgeable, and the cost is very competitive. More

by Kelli B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron in service
April 04, 2023

Fast and friendly service fixed it right the first time. Nice comfortable waiting area to relax while they fixed my truck More

by BCLUXMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren Derry
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2023

No hidden costs added after initial estimate of repair, work was completed in a timely manner More

by hyflyr41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
April 02, 2023

You did a wonderful job and they was very friendly to me. They corrected the mistake made More

by Carroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Hinten
March 30, 2023

Pleasant people to work with and the dealership waiting area was nice. Lots of cars to look at while waiting too! More

by GENEMCKAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gale Cvitkovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2023

Friendly service rep. Called me checked on warranty then called back explaining what needed to be done. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2023

I have been waiting for the part since October 2022 and it finally came in March 2023. I understand it’s not the dealerships fault. But other than that they had my Jeep for a little over 24 hours and it se More

by jamieschwalm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ives