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Hendrick Volvo Cars of Charleston
Charleston, SC
1,544 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,544 Reviews of Hendrick Volvo Cars of Charleston
August 29, 2026
We have now purchased three vehicles from Damon Delaney at Hendrick Volvo, and our experience has been exceptional every single time! Damon provides, by far, the best customer service we’ve experienced. He at Hendrick Volvo, and our experience has been exceptional every single time! Damon provides, by far, the best customer service we’ve experienced. He is knowledgeable, professional, friendly, and truly goes above and beyond to make the entire buying process easy and enjoyable. Damon is a tremendous asset to the Hendrick Automotive Group, and we highly recommend him to anyone looking for a vehicle. We wouldn’t hesitate to work with him again for our next purchase! More
by JShannon
Employees Worked With
Damon Delaney
August 25, 2026
I do not leave reviews like this lightly. We previously praised this dealership with 5 stars, which makes writing this more disappointing, not less. I am changing my earlier positive review b We previously praised this dealership with 5 stars, which makes writing this more disappointing, not less. I am changing my earlier positive review because our full experience after the sale has changed my opinion completely. My partner and I purchased a Certified Pre-Owned 2025 Volvo EX90 from Hendrick Volvo Cars of Charleston in late December 2025 with just over 4,000 miles. Before signing, we specifically asked whether the vehicle had any issues or whether there was anything we needed to worry about. We were told no and shown its clean Carfax. We relied on that answer and the Certified Pre-Owned designation. Within weeks, the vehicle was back in service. The dealership’s own records now show six completed repair orders during our ownership from January through July. The problems have included an AC-charging failure requiring replacement of the onboard charger, suspension and sensor faults, display and camera issues, and recurring SOS/emergency-call-system faults. A December 22 repair order contains both a completed CPO inspection and an “SOS Service Required” electrical fault. On June 15, the dealership documented the red SOS light remaining on and performed extensive component, software, reset, and technical-support work. On July 24, the repair order states that the SOS/emergency-call fault appeared “again.” Only after the problems continued did we receive the full service history. It showed extensive pre-sale work involving charging and high-voltage components, electrical and software faults, and propulsion warnings. The dealer-generated report lists $34,497.07 in repair-order charges across the vehicle’s full history, including $31,286.46 in warranty work. That total spans multiple owners and multiple issues, but it is significant context for a low-mileage certified vehicle sold after we directly asked whether there was anything we needed to worry about. I cannot say what any individual salesperson personally knew. I can say what we asked, what we were told, what the dealership’s records now show, and that we would not have purchased this vehicle that day had we received this history. We spent months trying to resolve this privately. Volvo denied our requested resolution. The trade or lease options described by dealership management would require us to spend more money, and repeated requests for the customer-facing purchase, Carfax, and CPO records have so far produced only the service history. This is not about a luxury badge. Anyone buying any Certified Pre-Owned vehicle, at any price, deserves straightforward answers, complete records, and a resolution that does not impose additional financial harm simply to escape recurring documented problems. I will update this review fairly and visibly if Hendrick provides a meaningful resolution. More
by jwill1991
Employees Worked With
Bryce Salyers
August 24, 2026
I'm from out of state. Service Advisor Bryce Salyers and his team promptly took care of the issues with my car so that I could get back to my vacation. Very nice people. G Service Advisor Bryce Salyers and his team promptly took care of the issues with my car so that I could get back to my vacation. Very nice people. Great Dealership! More
by kenal01
Employees Worked With
Bryce Salyers
August 06, 2026
Just leased my second Volvo from this dealership. The excellent service I've received from my Service Advisor, Ronnie Odegaard, was an important factor in my decision to continue with Volvo rather t The excellent service I've received from my Service Advisor, Ronnie Odegaard, was an important factor in my decision to continue with Volvo rather than switch to another car manufacturer. Ronnie has taken care of me and my Volvo's for over 6 years now and I couldn't be more pleased with his level of service and responsiveness. I highly recommend this dealership because of the high level of service I've received from Ronnie Odegaard. More
by Gaye Stathis
Employees Worked With
Ronnie Odegaard
August 02, 2026
Excellent service. Everyone, escpecially Bob Schneider, our sales associate was very helpful, patient and knowledgeable. Everyone, escpecially Bob Schneider, our sales associate was very helpful, patient and knowledgeable. More
by maryscottchesnut
Employees Worked With
Keith Williams, Bob Schneider, Tim Freidag
