Hendrick Volvo Cars of Charleston
Charleston, SC
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1,326 Reviews of Hendrick Volvo Cars of Charleston
My service visit went well, and the advisor, Jonathan, kept me informed along the way. While I appreciated the carwash at the end, it seemed to take a bit longer than expected. kept me informed along the way. While I appreciated the carwash at the end, it seemed to take a bit longer than expected. More
My service was great. It took less time than what was quoted. I met a lot of nice and bubbly women in the waiting room, and that made my time even more enjoyable. It took less time than what was quoted. I met a lot of nice and bubbly women in the waiting room, and that made my time even more enjoyable. More
I love getting my car serviced, which most people might think is crazy. I love seeing Brian, who always has a smile and joke! Jonathan always greets me and takes good care of my car, and provides great ser think is crazy. I love seeing Brian, who always has a smile and joke! Jonathan always greets me and takes good care of my car, and provides great service. More
This is a fantastic service dept, and Jonathan is an asset. I was driving when all of a sudden I received a low tire warning. I was able to text Jonathan, and he was able to get me in same day and finis asset. I was driving when all of a sudden I received a low tire warning. I was able to text Jonathan, and he was able to get me in same day and finished within the hour that my car arrived. Great customer service! More
This service dept is the bomb. com! Everyone I encounter is pleasant and enjoys helping. I recently found someone who also has a love of southwestern art, and we were able to talk t com! Everyone I encounter is pleasant and enjoys helping. I recently found someone who also has a love of southwestern art, and we were able to talk throughout my time in the showroom. Jonathan did a great job and I look forward to my next service. More
I love working with Ronald Odegarrd, service representative. He immediately greets me each time with a pleasant smile, reviews everything, and keeps me well informed on the status of my Volvo. representative. He immediately greets me each time with a pleasant smile, reviews everything, and keeps me well informed on the status of my Volvo. As someone who is has over 33 years in healthcare, I understand and value the importance of excellence in customer service. Customer feedback drives everything. Ronald is a problem solver. I recently experienced a problem and contacted Ronald. He called, reassured me, and already had a solution. The issue was resolved soon after. Opposed to making excuses, he made things happen. I've had Ronald work with me for a few years and have never been disappointed. It is great to know there are employees who value and want to take care of customers. Ronald Odegaard is truly a great example of the values for any business. If there were 10 stars, he will receive them. More
10/10 every time. Bryce always goes the extra mile and provides excellent customer care. He is thorough and gentle at the same time, as sometimes news about your vehi Bryce always goes the extra mile and provides excellent customer care. He is thorough and gentle at the same time, as sometimes news about your vehicle may not be something expected. He makes coming back to Volvo Cars of Charleston service department an easy choice. Thanks Bryce! More