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Hendrick Volvo Cars of Charleston

Charleston, SC

4.9
1,280 Reviews

1464 Savannah Highway

Charleston, SC

29407

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1,280 Reviews of Hendrick Volvo Cars of Charleston

December 22, 2022

Salesman lied , poor customer service , took 4 hours for an oil and tire change … Then had to call back because tire didn’t have enough air in it and tpms light before my wife came back home More

by Jmcclam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor , Trevor Satterfield, Ronnie Odegaard
Dec 23, 2022 -

Hendrick Volvo Cars of Charleston responded

Jmcclam, it's upsetting to hear that your experience was anything but stellar. Your feedback helps us improve, so thank you for taking the time to let us know how we did.

December 22, 2022

Damon is the absolute best! ! We’ve had a relationship with him for 6 years, and couldn’t be any happier! The entire dealership is top notch! Will never go anywhere else! More

by Christiehensley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Zarrillo, Damon Delaney, Bryce Salyers, Jonathan Toopes, Lisa Alderson, Matt Goda
Dec 24, 2022 -

Hendrick Volvo Cars of Charleston responded

Hello Christiehensley, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Happy Holidays!

December 21, 2022

Damon D. provided outstanding customer service. He surpassed my expectations and made sure to accommodate my requests. His level of professionalism and precis More

by G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Delaney
Dec 22, 2022 -

Hendrick Volvo Cars of Charleston responded

G, we're happy you found our staff to be so supportive during your experience here at Hendrick Volvo Cars of Charleston. If you have any further questions, please don't hesitate to reach out!

December 21, 2022

Great customer service. Highly recommend Joseph in sales and William in finance department for a seamless experience! More

by chs29464
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Carson, Joseph Willingham
Dec 22, 2022 -

Hendrick Volvo Cars of Charleston responded

Chs29464, we are so pleased you enjoyed your visit to Hendrick Volvo Cars of Charleston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 21, 2022

We had an efficent process of buying a new car here! The staff were easy to work with and listened to what we wanted. More

by catescc2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Camburn
Dec 22, 2022 -

Hendrick Volvo Cars of Charleston responded

Catescc2, we're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Best wishes, Hendrick Volvo Cars of Charleston

December 20, 2022

Just bought my second car from Hendricks. Worked with Evan on both. He is such a pleasure to work with. Next time I am in the market for a car I will certainly be calling Evan and Hendricks! More

by Ken D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ulbricht, Evan Smith
Dec 22, 2022 -

Hendrick Volvo Cars of Charleston responded

Ken D, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care! Have a great day!

December 20, 2022

A loaner vehicle was essential as we are a One Car Family. The service representative, Jonathan Toopes was superb. Knowledgeable, Professional and Responsive. More

by cecil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Toopes
Dec 22, 2022 -

Hendrick Volvo Cars of Charleston responded

Cecil, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Volvo Cars of Charleston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dec 22, 2022 -

cecil responded

Hendrick Volvo is Outstanding

December 15, 2022

The service department is very difficult to deal with. Booking the valet and loaners is always an inconvenience. I have owned 2 brand new xc90 the first from an atl dealership and the second from Hendrick More

by Volvo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bryce Salyers
Dec 18, 2022 -

Hendrick Volvo Cars of Charleston responded

Hi Volvo, We appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. Would you mind giving us a call so that we may discuss it with you further? Please contact (Cali Young at 843-852-4672) at your convenience. Thank you!

December 12, 2022

Bryce did a great job, advising me about my 20,000 mile service, which was performed in a very timely manner, Thanks for the outstanding service. More

by havonhe
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
TJ Tercanli
Dec 18, 2022 -

Hendrick Volvo Cars of Charleston responded

Havonhe, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

December 08, 2022

Ronnie is the man. Great service, great attitude, timely fix. Keep up the good work. More

by Chris
Recommend Dealer
Yes
Employees Worked With
Ronnie Odegaard
Dec 13, 2022 -

Hendrick Volvo Cars of Charleston responded

Chris, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

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