Hendrick Volkswagen of Concord

Great quick car buy. I was only purchasing a used car for my second home in Charlotte. I was treated like I was buying the most expensive car on the lot. Really nice peo I was only purchasing a used car for my second home in Charlotte. I was treated like I was buying the most expensive car on the lot. Really nice people in a top notch, clean dealership. Very nice, thanks all. More

Excellent service, fair pricing, thorugh, fast and efficient Went to the dealer to evaluate option for trading in my 2007 VW Eos. Was very pleased with the knowledgeable and courteous staff who took the time to Went to the dealer to evaluate option for trading in my 2007 VW Eos. Was very pleased with the knowledgeable and courteous staff who took the time to explore options in a fair and efficient manner. Will consider BreAnna and Hendrick again when looking for options to replace our Mid-size family SUV and full size sedan. More

Great! Great experience from the time I arrived on the lot. Kayla was an amazing salesperson , I would recommend her to anyone looking for a VW. Great experience from the time I arrived on the lot. Kayla was an amazing salesperson , I would recommend her to anyone looking for a VW. More

Excellent Dealership This is the second VW I've purchased from Hendrick VW, and I couldn't be more pleased with the experience. BreAnna Griffin is a joy to work with, pati This is the second VW I've purchased from Hendrick VW, and I couldn't be more pleased with the experience. BreAnna Griffin is a joy to work with, patient and very thorough. I appreciate Scott Silver in service, too. He never tries to sell me services I don't need, but makes sure what I ask for is done. And Sarah McKenzie has got to be the best business manager in the automotive industry. Please consider Hendrick if you're in the market for a VW. More

New VW purchase My experience purchasing and taking delivery of a new Golf Sportwagen could not have been easier. The Hendrick's team completed the sale documentation My experience purchasing and taking delivery of a new Golf Sportwagen could not have been easier. The Hendrick's team completed the sale documentation in advance of my arrival, so completing the purchase was efficient and fast. The sales team is friendly, knowledgeable and a pleasure to work with. The dealership is modern and beautifully designed. I thoroughly enjoy my new vehicle and will recommend Hendrick Volkswagen to everyone. More

Threepeat This will be our third VW from three different dealerships. We used the Consumer Reports New Car Buying Service to locate and purchase the car that we This will be our third VW from three different dealerships. We used the Consumer Reports New Car Buying Service to locate and purchase the car that we wanted. The car was as advertised. The sales people at Hendrick Volkswagen were friendly, knowledgeable and attentive. The dealership was new and very nice. They seemed to be genuinely interested in respecting my time. Would do business with Hendrick Volkswagen again. More

It's WOW time at Hendrick Couldn't be happier with customer service and car qualities! Bravo Hendrick Volkswagen of Concord for putting me back into a GTI after 10 years. I'll Couldn't be happier with customer service and car qualities! Bravo Hendrick Volkswagen of Concord for putting me back into a GTI after 10 years. I'll never go back. More

Fantastic Very professional,helpful. Had a great time talking with Brianna and Jeremy, and Sarah. Very helpful with any questions and making us comfortable, and Very professional,helpful. Had a great time talking with Brianna and Jeremy, and Sarah. Very helpful with any questions and making us comfortable, and addressing any issues we asked about. More

Best experience I've ever had at a dealer. My wife and I had been car shopping for a little over a week with no luck either finding a car with features that we wanted or a price that worked for My wife and I had been car shopping for a little over a week with no luck either finding a car with features that we wanted or a price that worked for our budget. My wife and I decided to expand our dealership search radius and found Hendrick Volkswagen with a Passat SE with technology. I called and was transferred to Kayla. In less than a hour of back and forth calls I was able to secure an amazing price, work out vehicle paperwork and vehicle pick up. I've bought a few cars in my lifetime and when I say this was the absolute easiest time I've had buying a car I mean it. Kayla absolutely went above and beyond in making our car buying experience a great one. I can't thank her and the rest of the staff enough for making a great end to what had started out a terrible process. They will definitely be the first place I visit next time I find myself in need of a new car. More

Great Staff Selling a Great Product BreAnna Griffin, Kayla Jacobs, John Cauble and Patrick Steadman did my family right! This is our second Volkswagon. The Hendrick people were genuine BreAnna Griffin, Kayla Jacobs, John Cauble and Patrick Steadman did my family right! This is our second Volkswagon. The Hendrick people were genuine, helpful, knowledgeable and efficient. Thank you for making the car buying experience what it should be when many of your competitors have forgotten how. More