Hendrick Volkswagen of Concord
Concord, NC
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622 Reviews of Hendrick Volkswagen of Concord
Robert was pretty easy to work with and didn't come off as "salesy." I appreciated that he seemed to recognize that I was the one making the decision instead of my husband. Many sales people will automatic as "salesy." I appreciated that he seemed to recognize that I was the one making the decision instead of my husband. Many sales people will automatically give the man in a relationship more attention and that wasn't the case. We bought a pre-owned vehicle and the dealership did a nice job accommodating a couple requests we had to get the vehicle in the shape we wanted. Dealership environment is nice and the service people have been easy to work with as well. As a woman, I appreciate that many of their service advisors are female. First experience with Volkswagen although we've been part of Hendrick Toyota for a while. So far, this has been a better experience overall. More
As a first time car buyer I was pretty nervous and overwhelmed before even starting the process but Robert quickly made me feel at ease. He was super helpful and answered all of my questions regarding overwhelmed before even starting the process but Robert quickly made me feel at ease. He was super helpful and answered all of my questions regarding cars and the whole buying process. I ended up buying a car that I love and that fits all my needs. Robert was professional, helpful and super patient and I never felt like it was a "salesy" approach. More
The overall service experience was outstanding! Mychael Reyes was my sales representative and he made sure to provide for my needs and wants. I 100% recommend Mychael, I would choose him all over a Mychael Reyes was my sales representative and he made sure to provide for my needs and wants. I 100% recommend Mychael, I would choose him all over again! More
Very professional, I did not feel like I was being taken advantage of at all. Made me feel very welcome and comfortable for my first car buying process. advantage of at all. Made me feel very welcome and comfortable for my first car buying process. More