Hendrick Volkswagen Frisco

wonderful The dealership agent went out of his way to help me getting best deal that I could afford and able to walk away owning a new car and joining the fami The dealership agent went out of his way to help me getting best deal that I could afford and able to walk away owning a new car and joining the family. Thank Steve More

BUYER BEWARE: This dealer engages in Auto lease fraud. I took on a lease for a 2020 Tiguan R Line Black SE ($33000) in mid February. I worked with John Hicks. I would not recommend this salesman or de I took on a lease for a 2020 Tiguan R Line Black SE ($33000) in mid February. I worked with John Hicks. I would not recommend this salesman or dealer to anyone. This dealer completely scammed me. I ended up paying around $100/month more than I should be. I know because a week later I found the same exact car at McKinney Volkswagen and gave them a call. Turns out Hendrick charged me 5% more or $4800 more on my lease. My money factor was .00337 which is absolutely absurd. McKinney Volkswagen quotes me at .00125 which is very good. During the negotiating process I asked for the 2020 Tiguan SEL premium R line to be quoted to me as well. I had my one year old with me so I was chasing her around and couldn’t really pay close attention. John Hicks did a bait and switch on me and represented the numbers for the 2020 Tiguan R Line Black as the 2020 Tiguan SEL Premium R Line ($38000). At the time I trusted the numbers were right. So I did the deal. Obviously I was scammed. Most of these reviews on here are completely fake or paid. Trust me, if you are doing a lease with this dealer you are likely being scammed. Make sure you call the Lewisville and McKinney dealer first, they will give you the money factor and lease deal over the phone. This will ensure you are getting a good deal and not being duped or bait and switched. I tried rectifying the situation with the dealer and spoke with the sales manager Kevin Hatfield. He acted like he was going to help me and ghosted me completely. After about a month of me following up, he responded and said he couldn’t help me. I am dead to them. They already got me to sign and they think I’m am a sucker. I will be reporting this dealer to the BBB, FTC, Consumer Financial Protection Bureau and retaining an Auto Fraud lawyer. I advise anyone looking to purchase or lease at this dealer to go elsewhere. More

Hendricks VW was a great dealership the salesman George Strong was great I definitely would recommend him for your next vehicle purchase! Thanks again George! Strong was great I definitely would recommend him for your next vehicle purchase! Thanks again George! More

Liberman made the car buying process so easy!! I visited over 9 different dealerships and Hendricks had by far the best costumer service. So happy with my experience that I evened named my car after Liberma over 9 different dealerships and Hendricks had by far the best costumer service. So happy with my experience that I evened named my car after Liberman and may never buy elsewhere again! More

We traveled 9 hours, all the way from El Paso to buy our new Atlas from them! We inquired via phone/online and we were taken care by Robert Fabian. He gave us a really good deal, A deal that is worth travel new Atlas from them! We inquired via phone/online and we were taken care by Robert Fabian. He gave us a really good deal, A deal that is worth traveling 9 hours! He kept in touch with us through out the process and sent reminders the day before our travel to insure smooth transaction. On pick up day, all the documents were ready & waiting for us when we got there. The car was fully detailed and ready to go as well and we were out of the dealer within 2 hours. I highly recommend this dealer and look for Robert Fabian. More

We just bought a VW Altas and love it! Steve Niyogi helped us through the purchasing process and was great! He also showed us all the ins and outs of the vehicle! Hendrick VEnis great! helped us through the purchasing process and was great! He also showed us all the ins and outs of the vehicle! Hendrick VEnis great! More

Great dealership with personalized attention Hendrick Volkswagen is the largest car dealer of Texas. They have a huge selection of Volkswagen. I was thoroughly impressed not only in the way they Hendrick Volkswagen is the largest car dealer of Texas. They have a huge selection of Volkswagen. I was thoroughly impressed not only in the way they handled my request but also eased car buying process. We got a Tiguan SE from them which was priced well and better than any dealer offered in and around DFW metroplex. What I liked the most was the personalized attention that I received and the Robert Fabian spent time in not only getting us the car what we wanted but also the time that he spent in explaining the functions of the car after buying the car. I highly recommend buying Volkswagen from them More