Hendrick Volkswagen Frisco

Fernando Gomez was the best service writer I’ve had in the 14 yrs owning a VW. Explained repair so I could understand. He let me know all the benefits still available on the warranty. Service was quick an the 14 yrs owning a VW. Explained repair so I could understand. He let me know all the benefits still available on the warranty. Service was quick and my car was clean. I live in Denton and have an option to go to a closer dealership but had bad service. Took a chance to drive further and it is worth the drive. I will asked for him on my next check up. More

Fernando Gomez was exceptional in his duties taking care of me! Will be sure to ask for him on my next visit! of me! Will be sure to ask for him on my next visit! More

BEWARE . ..Dealership is Sneaky and does not honor the commitment I pre-booked a Jetta 2022 model in 1st week of February and made a down payment and was prom ..Dealership is Sneaky and does not honor the commitment I pre-booked a Jetta 2022 model in 1st week of February and made a down payment and was promised a delivery in Mid/End April. We agreed on pricing and features, they promised to order the car to my specifications. Now the car is delivered they want me to pay 2k more, they are not willing to discuss or negotiate. Beware don't go to this dealership, it is a SCAM. More

The service on my vehicle was completed very fast. The staff was friendly and helpful. The staff was friendly and helpful. More

Love this dealership. Joe was 😎 me. Awesome experience. Will keep coming back to Joe V. Joe was 😎 me. Awesome experience. Will keep coming back to Joe V. More

The experience was very good. From the first call to the purchase and even for additional questions Robert has been very personable, knowledgeable, and helpful. In this market, th From the first call to the purchase and even for additional questions Robert has been very personable, knowledgeable, and helpful. In this market, the VW even arrived sooner and they did everything with great care. Thank you Robert and team! More

Excellent service, very knowledgeable staff, clean and nice customer waiting areas. Great location and polite people. nice customer waiting areas. Great location and polite people. More

The service consultant took very good care of me and the work performed on my car was done quickly and professionally. work performed on my car was done quickly and professionally. More

Our experience at Hendricks Frisco was enhanced by the people we met. Of note, Minhal, our rockstar sales consultant, was patient, pleasant, and kind without being pushy. He made our experience easy and a people we met. Of note, Minhal, our rockstar sales consultant, was patient, pleasant, and kind without being pushy. He made our experience easy and answered all our questions. We liked that for things he wasn’t sure about, he went and got answers for us. Everyone was amazing all around including Christian, who explained the workings of the car, the credit analyst who handled financing, and the sales manager. They all come highly recommended-we would definitely shop here again. Oh and we love the VW Jetta SEL Premium we got. More

Hendrick Volkswagen, and Ricardo in particular, are a real class act! I highly recommend. Ricardo's graciousness and friendliness were outstanding. I ended up choosing a different make of car, but my e real class act! I highly recommend. Ricardo's graciousness and friendliness were outstanding. I ended up choosing a different make of car, but my experience with this dealership and salesman were topnotch. More