Hendrick Volkswagen Frisco

My car purchasing has been the best one ever, thanks to our sales rep, Ricardo "Ricky" over at Hendrick Volkswagen. My spouse and I found exactly the car we were looking for, for our growing family. Within our sales rep, Ricardo "Ricky" over at Hendrick Volkswagen. My spouse and I found exactly the car we were looking for, for our growing family. Within minutes of sending our inquiry for this car, Ricky was calling us to set up a time to go and see the car. When we arrived at the dealer, Ricky had our car on hold in the lot, ready for a test drive. I appreciate how much Ricky could tell us about the vehicle. He was very knowledgeable, friendly, and overall an awesome salesperson to work with. Now that my wife has her "mom" car, I am now working with Ricky for my "dream" car! I highly recommend Hendrick Volkswagen for car purchasing needs, and especially recommend asking for Ricky! More

Hendrick Volkswagon is where we have purchased our last two vehicles. They provide excellent, friendly, and fair service. I've been to a few other VW dealerships for service and Hendrick is the best. two vehicles. They provide excellent, friendly, and fair service. I've been to a few other VW dealerships for service and Hendrick is the best. More

We had been looking at dealerships all day and zhong was the best car salesman we came across. He was patient, informative, and helped us leave with our dream car. the best car salesman we came across. He was patient, informative, and helped us leave with our dream car. More

Zhong & David were AMAZING to work with. Zhong was patient with all of my questions & very knowledgeable regarding the Atlas I purchase. I would definitely recommend the dealership as well Zhong was patient with all of my questions & very knowledgeable regarding the Atlas I purchase. I would definitely recommend the dealership as well as Zhong and David. I am very happy! Thank you guys!! More

We worked with Paul Gregory and he was amazing. I will continue to work with him i the future. I will continue to work with him i the future. More

I took my 2020 Passat in for service yesterday and I left it for a couple days to get some warranty work done and Josh Frank took care of my car and communicated with me throughout the entire process. Josh r it for a couple days to get some warranty work done and Josh Frank took care of my car and communicated with me throughout the entire process. Josh represents what it truly means to have a great work ethic and great customer service. More

Joshua Frank is the person to see when your car needs service! My wife and I (both VW owners) always seek him out and are never disappointed. Great customer service all the way around service! My wife and I (both VW owners) always seek him out and are never disappointed. Great customer service all the way around More

Great help with an issue that’s been troubling me! !! Fixed the problem quickly!!! Thank you!!! !! Fixed the problem quickly!!! Thank you!!! More

The staff are friendly and professional staff. The campus is clean and with a nice, fresh ambience. The campus is clean and with a nice, fresh ambience. More

Fernando Gomez in the service department was awesome. At our last appointment, he confirmed the issue we’d been seeing with our sunroof, and kept us up to date on parts timelines. He was also very clear At our last appointment, he confirmed the issue we’d been seeing with our sunroof, and kept us up to date on parts timelines. He was also very clear about which items were under warranty, which weren’t, and what’s manufacturer-recommended vs dealer-recommended. I look forward to working with him again! More