Hendrick Toyota of Wilmington

outstanding very fast and professional outstanding love people and level of service would highly recommend and I would buy another vehicle there free car wash is a great idea and perk outstanding love people and level of service would highly recommend and I would buy another vehicle there free car wash is a great idea and perk More

Excellent Friendly service. I got the car i wanted without any pressure. I got the same interest rate that i could get at my back. I would recommend Hendrick To Friendly service. I got the car i wanted without any pressure. I got the same interest rate that i could get at my back. I would recommend Hendrick Toyota to my friends. More

Oil change Oil changed and out of there in about 35 minutes! New record for service. All involved are always very friendly and helpful! I highly recommend this d Oil changed and out of there in about 35 minutes! New record for service. All involved are always very friendly and helpful! I highly recommend this dealer. More

Quick and Easy Call for an appointment and your in within a few days. I have a service agreement for my 2013 Prius. They have taken care of it since day one Runni Call for an appointment and your in within a few days. I have a service agreement for my 2013 Prius. They have taken care of it since day one Running like a charm 49 to 50 miles per gallon. Isn't that great! Pleasant atmosphere in waiting area . Coffee and sweet rolls while you wait. My time spent there for check-up never more than 1 hour. More

Sylvia is the best! Sylvia nails it every time,On my 3rd taco,2 from there new. Nice strong coffee,rocket fuel. truck always runs good after service...new engine in 20 Sylvia nails it every time,On my 3rd taco,2 from there new. Nice strong coffee,rocket fuel. truck always runs good after service...new engine in 2016 tacos is slow and sluggish.. Not dealers fault. More

Excellent Customer Service experience. The dealership is, of course, full with high Toyota standards with very attractive "Brick & Mortar". What really makes it work is its people. John S The dealership is, of course, full with high Toyota standards with very attractive "Brick & Mortar". What really makes it work is its people. John Salinas was my contact and took the time to understand my needs and make sure they were fulfilled. Great job, John. Regards, Larry Johnson More

bought my 3rd Toyota I bought my 3rd Toyota-2nd RAV 4- at Hendrick Toyota Wilmington NC this week-was very pleased with experience- very professional- I like a Toyota I bought my 3rd Toyota-2nd RAV 4- at Hendrick Toyota Wilmington NC this week-was very pleased with experience- very professional- I like a Toyota More

Had a week in advance appointment for oil change & tire My wife arrived on time. Was told oil change and all with our coupon was supposed to be $95. When the car is ready TWO hours later.. She gets a BILL f My wife arrived on time. Was told oil change and all with our coupon was supposed to be $95. When the car is ready TWO hours later.. She gets a BILL for $126. Greg The service was talking so fast she just paid the bill & left. Love Hendrick Toyota of Apex.. Our second sub-par service with the Wilmington store.. They have lost us in the future More

Satisfied Customer I was weary at first searching for a new vehicle; my sales associate was very helpful. He made my car buying experience wonderful. I would recommend H I was weary at first searching for a new vehicle; my sales associate was very helpful. He made my car buying experience wonderful. I would recommend Hendrick Toyota of Wilmington to anyone looking for a new vehicle. More

Buyer beware! I’m not the first with this type of experience ****BUYER BEWARE!!!**** Sorry does not even begin to describe the frustration I have been through with this dealership. I have been looking for a tr ****BUYER BEWARE!!!**** Sorry does not even begin to describe the frustration I have been through with this dealership. I have been looking for a truck to buy for over 2 months! I came down this way on vacation, found this truck online and called. Amanda told me that the truck was for sale and that she would take pictures of t for me to see. I told her I was an hour and a half away and that as soon as she sent me the pics I would drive up the coast and look at it. I never heard back from anyone and I never received and pics. I called back 2 hours later a d was told that Amanda had given the duty of photographing the truck to another xxxxxxx salesman and that THAT xxxxxxx salesman was told by the General Manager that the truck was being held for someone that he had in mind that might or might not want it. So I asked when I was supposed to have been told any of this and the lady on the phone said she didn’t know. So I told her I wanted to talk to the manager and she put me through to some guy who made no apologies and offered no reason why I wasn’t told any of this. BOTTOM LINE!!! SPEND YOUR MONEY AT A PLACE THAT RESPECTS THE CUSTOMER AND DOESN’T TREAT PEOPLE THIS WAY. I got no apologies for a wasted day of my vacation. I will make NO APOLOGIES to this outfit for having no morals or scruples when it comes to their interactions. Remember: you were warned. Buy at your own risk... PS: Look around online. There are other people who have had an VERY similar experience as mine. More