
Hendrick Toyota of Wilmington
Wilmington, NC
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2,294 Reviews of Hendrick Toyota of Wilmington
Alex R. was a great sales associate! She helped me with my trade and put me in a new RAV. She also took time to show me some of the technology inside the veh was a great sales associate! She helped me with my trade and put me in a new RAV. She also took time to show me some of the technology inside the vehicle. Overall, it was an excellent experience. More
Rodger Bookall was my contact. I had an appointment for 10:45 for scheduled maintenance, which consisted only of rotating tires. He asked when I wanted to pick up my vehicle and I I had an appointment for 10:45 for scheduled maintenance, which consisted only of rotating tires. He asked when I wanted to pick up my vehicle and I said 1 o’clock, knowing that they can be busy. He said no problem since it was only rotating tires. I arrived at 1:30 and it was not done. He said 5 more minutes. It wasn’t done until 1:45, three hours after my appointment. Three hours to rotate tires and two blown deadlines. This is similar to my last experience with Rodger less than a week ago. More
Brought vehicle in for service and Greg Spangler was our Service Advisor. Greg was outstanding keeping us appraised of the service status and explaining everything done during the service! Couldn’t be hap Service Advisor. Greg was outstanding keeping us appraised of the service status and explaining everything done during the service! Couldn’t be happier with our experience with both Greg and Hendrick Toyota!! Will be back! More
Brought my Corolla in for service. The Service Technican Sean was professional and polite. The Service was performed on time and a multi-point inspection was performed. The Service Technican Sean was professional and polite. The Service was performed on time and a multi-point inspection was performed. More
This my 5th time buying Toyota and second time working with Ms. Alex. She even went out of her way to drop me off at Enterprise so I could return my rental. I'll continue sending anyone looking for a vehi with Ms. Alex. She even went out of her way to drop me off at Enterprise so I could return my rental. I'll continue sending anyone looking for a vehicle to Hendrick Toyota. More
We have had a wonderful experience with Nicholas Grille during our purchase of a new RAV4. He was very knowledgeable and patient during this process and would highly recommend him to anyone else looking to during our purchase of a new RAV4. He was very knowledgeable and patient during this process and would highly recommend him to anyone else looking to purchase a vehicle at Toyota. More
Phillip Zan made our car buying experience stress free. He allowed us to walk the lot and look around prior to approaching us which is worth 5 stars by itself! Phillip was knowledgeable and most important He allowed us to walk the lot and look around prior to approaching us which is worth 5 stars by itself! Phillip was knowledgeable and most importantly, patient and understanding. We would definitely buy from Hendrick Toyota of Wilmington again because of our experience with Phillip and the other staff we encountered. More