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Hendrick Toyota Merriam

Merriam, KS

4.9
1,148 Reviews

9505 West 67th St

Merriam, KS

66203

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Showing 1,148 reviews

March 02, 2024

We worked with Ryan Smart and he made the experience seamless! He was very knowledgeable and made sure to answer any questions we had before leaving. Definitely go see Ryan! More

by tarans24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Smart
Mar 04, 2024 -

Hendrick Toyota Merriam responded

Tarans24, we are so pleased you enjoyed your visit to Hendrick Toyota Merriam! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 02, 2024

Ryan Smart assisted us in our trade in with a new car. He listened to our wants and needs to provide us with the perfect car! Ryan is extremely knowledgeable and will take time to answer your questions so More

by Haley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Smart
Mar 04, 2024 -

Hendrick Toyota Merriam responded

Haley, we are so pleased you enjoyed your visit to Hendrick Toyota Merriam! If you have any further questions, please don't hesitate to reach out!

March 01, 2024

Jerry Cheng at service is the best there is! Come see him if you need service done! More

by kerbear
Recommend Dealer
Yes
Employees Worked With
Jerry Cheng
Mar 03, 2024 -

Hendrick Toyota Merriam responded

Kerbear, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 01, 2024

The '03 Taco was making some weird noises and even though I look like someone who knows about cars I really dont know a thing! But Jerry Cheng in the service department got me going, didn't try to force anyt More

by non.native.son
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Cheng
Mar 03, 2024 -

Hendrick Toyota Merriam responded

Non.native.son, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 01, 2024

This dealership is great! Andrew Fodness was an awesome help! He was great to work with! More

by J Foddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Fodness
Mar 03, 2024 -

Hendrick Toyota Merriam responded

J Foddy, we are so pleased you enjoyed your visit to Hendrick Toyota Merriam! If you have any further questions, please give us a call. We're always happy to help!

March 01, 2024

Nick and Andrew made my car buying experience very easy for my first time purchasing a car More

by megan.hendryx220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Unselt and Andrew
Mar 03, 2024 -

Hendrick Toyota Merriam responded

Megan.hendryx220, we are so pleased you enjoyed your visit to Hendrick Toyota Merriam! If you have any further questions, please don't hesitate to reach out!

February 29, 2024

Brian Hamm is the sole reason we have loved every bit of the experience of buying a new car! His energy and vibe is top tier and was the main reason we didn’t want to look anywhere else for our dream car! W More

by Victoria H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Hamm
Mar 02, 2024 -

Hendrick Toyota Merriam responded

Victoria H, we're happy you found our staff to be so supportive during your experience here at Hendrick Toyota Merriam. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Desnee Pittmon - Guest Services Manager desnee.pittmon@hendrickauto.com

February 29, 2024

The service that I receive from Jerry is great! He takes care of all the items that need to be done and thats why I keep coming back! Vote for Jerry! More

by Ntorres4787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Cheng
Mar 03, 2024 -

Hendrick Toyota Merriam responded

Ntorres4787, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

February 28, 2024

Ryan in debbie helped me get my fuel door working again. Thank you for the quick service. More

by Steveocean4
Recommend Dealer
Yes
Employees Worked With
Ryan Davoren
Mar 01, 2024 -

Hendrick Toyota Merriam responded

Hello Steveocean4, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

February 28, 2024

Scheduled service online for my 1992 Toyota 4Runner including year, make, model in the reservation. Arrived at scheduled time only to be told my car was too old to be serviced. More

by DarrenK
Recommend Dealer
No
Employees Worked With
Ashton Jennings
Mar 02, 2024 -

Hendrick Toyota Merriam responded

Darrenk, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better. If there is anything we can do, please let us know. Desnee Pittmon - Guest Services Manager desnee.pittmon@hendrickauto.com

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