
Hendrick Toyota Merriam
Merriam, KS
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This was the worst car buying experience of my life. They offered an initial good price, but then became very high pressure to buy their "Maintenance" plan. In addition to pushing it, they would not They offered an initial good price, but then became very high pressure to buy their "Maintenance" plan. In addition to pushing it, they would not convey the total price, only monthly costs. In fact, once I got the total price, it was more than the complete discount MSRP they gave on the purchase priceAlso, they inisisted the purchase documentation had to be done twice in two different formats, digital and manually. This I believe was just another way to take time to push the I had to threaten walking out the door to finalize the deal. I got a decent price, didn't the maintenance plan. I will never buy from any dealer with theHenrick name on it again. More
Jake C and Brandon were wonderful to work with. They were very patient with me and very helpful. So excited about my new Toyota Camry XSE. They were very patient with me and very helpful. So excited about my new Toyota Camry XSE. More
Jimmy went with me to do a test drive of a car. The windshield was cracked and promised repairs are scheduled. Promised second key has still not been produced. The windshield was cracked and promised repairs are scheduled. Promised second key has still not been produced. More
Jacob Castro was wonderful to work with. Advised my family where to go grab food while we completed paperwork. Will definitely use him again on next purchase Advised my family where to go grab food while we completed paperwork. Will definitely use him again on next purchase More