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Hendrick Toyota Merriam

Merriam, KS

4.8
1,252 Reviews

9505 West 67th St

Merriam, KS

66203

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Showing 1,252 reviews

March 04, 2026

I have always had the best experience with this dealer, whether it's buying a vehicle or getting service. My latest service visit was excellent; Jonathan was cheerful, professional, and went the extra mil More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lewis
March 04, 2026

For a non scheduled service, they got us fixed up in a short period of time. Friendly service advisor. More

by mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jace Nibarger
March 02, 2026

Had my first service on my vehicle I purchased last April. Our service techician, Andrew did a great job. Like the video of service review. More

by aliceamrein
Recommend Dealer
Yes
Employees Worked With
ANDREW
Mar 06, 2026 -

Hendrick Toyota Merriam responded

Hello Aliceamrein, we appreciate you taking the time to leave us this feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Desnee Pittmon - Guest Services Manager

February 28, 2026

I bought my Sonata from Hendrix Toyota and each time I take it back for service I feel like they treat my car like their own and treat me like family. No pressure to get stuff done that could wait for a c More

by lastchancecully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance crew
February 26, 2026

I have been a client of Hendrick for 30+ years. I go there because I trust the service department, and it has never let me down. Outstanding staff (like Kim and Phil) that know my Land Cruiser, r More

by chris.schultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Nigh
Mar 02, 2026 -

Hendrick Toyota Merriam responded

Chris.schultz, we are so pleased you enjoyed your visit to Hendrick Toyota Merriam! If you're ever in need of more help, please let us know! Desnee Pittmon - Guest Services Manager

February 26, 2026

In and out fast! Great from beginning to end and good coffee. In the early morning that's a plus! More

by mjjayhawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D'Vontae Brown
Mar 02, 2026 -

Hendrick Toyota Merriam responded

Mjjayhawk, we are so pleased you enjoyed your visit to Hendrick Toyota Merriam! If you have any further questions, please don't hesitate to reach out! Desnee Pittmon - Guest Services Manager

February 24, 2026

The customer service is friendly. The tv was off, so I enjoyed reading and visiting with another lady there, while I waited. More

by debi.johnson56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian, not sure of last name
Feb 28, 2026 -

Hendrick Toyota Merriam responded

Debi.johnson56, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Merriam. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Desnee Pittmon - Guest Services Manager

February 19, 2026

An amazing dealership who helped in every way for me to get my dream car, special thanks to Archie and the financing manager. More

by cinglepringle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Archie Logan
Feb 21, 2026 -

Hendrick Toyota Merriam responded

Cinglepringle, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help! Desnee Pittmon - Guest Services Manager

February 18, 2026

Bad communication they didn’t call me back to let me know truck was ready for pick up, also is missing and JBL carrier speaker from gloves box compartment More

by Gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Feb 21, 2026 -

Hendrick Toyota Merriam responded

We appreciate you bringing this experience to our attention. Please contact our Service Manager at (913) 789-5176 so we can work towards a resolution. We look forward to hearing from you. Desnee Pittmon - Guest Services Manager

February 04, 2026

After completing my purchase from this dealership, I came away with the following thoughts: My sales rep, Shanith Muhandiramge, worked tirelessly to ensure that my requests and needs were met. He did all t More

by frankidee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shanith Muhandiramge, Sam Akalugwu, Maria Carcamo
Feb 07, 2026 -

Hendrick Toyota Merriam responded

Thank you for the great review! We’re so glad you enjoyed Shan. Your support truly means a lot to us!

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