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Hendrick Toyota Concord

Concord, NC

4.8
1,288 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,288 reviews

March 09, 2026

Your Tech Angel Garcia very knowledgeable to tell us what going on to our Toyota Hybrid. We believed you have Angel perfect for this job, thanks angel. More

by Tru9309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Garcia
Mar 11, 2026 -

Hendrick Toyota Concord responded

Thank you for the review of your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

March 07, 2026

Definitely my worst dealership experience ever! I drove 2 hours to look at a truck, test drive it and start to finalize the deal only to find out that the truck had been sold a day earlier! Absolut More

by rodder77
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
David Torres, TJ Parris
Mar 13, 2026 -

Hendrick Toyota Concord responded

We are very sorry for the frustration and inconvenience. Your feedback about the situation is important to us, and we will address it with our team to ensure more professional experience moving forward. Thank you for bringing this to our attention. Vernita, Customer Relations Manager

March 06, 2026

I bought a truck a little over a year ago in Arizona before I moved here in June of 25. I have my truck serviced there and they have been excellent excellent service with the text excellent service with More

by Sherri Kelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikita, Other management was a lady name begins with a J while doing this rating I can't get back to my email to see what her name is., Ryan Cawley
Mar 09, 2026 -

Hendrick Toyota Concord responded

Thank you for the review of your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

March 04, 2026

This was a quick, on time, easy service. The service person and mechanic were both on point. Shout out to Garret as well. Thank you, More

by tharmon3168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abadi Almasri, Garrett Gibbs
Mar 06, 2026 -

Hendrick Toyota Concord responded

Thank you for the review of your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

February 28, 2026

Excellent service. They took excellent care of my cars service needs and gave me a great deal. More

by Shonh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dreyer
Mar 04, 2026 -

Hendrick Toyota Concord responded

Thank you for the review of your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

February 27, 2026

Adrew es una exelente persona atiende al cliente y lo ayuda educadamente. Te lo recomiendo. More

by Josue_v15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Macias
February 26, 2026

I've been a repeat service customer for 6 1/2 years. The location is convenient for me, attention and service have been top notch and at reasonable prices. My last service advisor was Mr. Abadi Almasri More

by blandnewark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abadi Almasri
February 26, 2026

I always take my vehicle to Toyota dealership for service and I only deal with Chris Norway, he’s really nice and friendly!!!.. I will never ask for anyone else!!!! More

by moukiem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Haynes
February 26, 2026

Zachary Reece was our sales rep. He he did an exceptional job. We came in with a lot of barriers and he helped us overcome everything and we left with a vehicle that we not only love More

by Llama.spit13_mystik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Reece
February 22, 2026

Nice facility, pleasant sales and service employees. Eddie, our salesman, was excellent working with us all the way! More

by Christinefodorvogel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Dominguez
Feb 25, 2026 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Eddie Dominguez at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

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