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Hendrick Toyota Concord
Concord, NC
1,149 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,149 reviews
June 11, 2025
Excellent service. Bernard was thorough explaining what was going to be done. I love the proof of work via video recording that was sent to my phone while waiting aft Bernard was thorough explaining what was going to be done. I love the proof of work via video recording that was sent to my phone while waiting after signing up to text notifications. This was the best service experience I have had at a dealer. Friendly staff. More
by Tameka Swaby
Employees Worked With
Bernard Joseph
June 09, 2025
Very friendly, knowledgeable salesman that worked for us to get us a great deal! He took time to get to know us and what we were wanting to purchase. It was my surprise birthday present and he helped my hu to get us a great deal! He took time to get to know us and what we were wanting to purchase. It was my surprise birthday present and he helped my husband get me a wonderful gift. Thank you! More
by Molly
Employees Worked With
Matthew Kaiser, Andrew Macias
June 06, 2025
My daughter took her car (under my name) in for 30,000 mile service. She was charged $254.15 for service that I thought should be covered by the service plan that I paid for when we bought the car. I call mile service. She was charged $254.15 for service that I thought should be covered by the service plan that I paid for when we bought the car. I called to discuss it and they said the service tech, Travis Enix, was away from his desk and he would call me back. That was 4 days ago and still have not gotten a call. More
by wallaceca
Employees Worked With
Travis Enix
June 04, 2025
The customer service at this location is always exceptional. No pressure tactics and no xx. They advise you accordingly and let you make an informed decision. Ask for Justin if you want or need to exceptional. No pressure tactics and no xx. They advise you accordingly and let you make an informed decision. Ask for Justin if you want or need to make an appointment. You will not be sorry. More
by Lgore55
Employees Worked With
Justin Dreyer
June 04, 2025
Great place to buy and have your car serviced. I have tried other Toyota dealerships and I always come back here. Thank you for your good service. I have tried other Toyota dealerships and I always come back here. Thank you for your good service. More
by judyprovoid
Employees Worked With
Chris Norway, shuttle driver
June 03, 2025
I went with my partner to get a new car. I had not even thought of purchasing a truck for me, Somehow Austin ended up selling her a new car and me a used truck. Now that is one great sales I had not even thought of purchasing a truck for me, Somehow Austin ended up selling her a new car and me a used truck. Now that is one great salesman, Anthony the finance manager did a very good job of getting us through all the paperwork. This was my 3rd purchased from Hendrick's. More
by jhowell3
Employees Worked With
Austin ?, Anthony Arellano
