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Hendrick Subaru
Hoover, AL
644 Reviews
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644 Reviews of Hendrick Subaru
July 28, 2025
Hallmark Subaru (Formerly known as Jim Burke) Dishonored their name and do not give out free oil changes as promised. I’ve taken my business elsewhere their name and do not give out free oil changes as promised. I’ve taken my business elsewhere More
by Paige Buchannon
Employees Worked With
Eli Strickland
July 28, 2025
Just wanted to say a huge thanks to Trent for taking care of my car. He’s super friendly, knows his stuff, and didn’t try to upsell me on anything I didn’t need. Got everything fixed up quickly and fo care of my car. He’s super friendly, knows his stuff, and didn’t try to upsell me on anything I didn’t need. Got everything fixed up quickly and for a really fair price. It’s hard finding someone you actually trust with your car, but Trent’s definitely that guy. Appreciate the great work, man — I’ll definitely be coming back next time I need anything done! More
by devdig
Employees Worked With
Trent Witsman
July 28, 2025
Trent is truly a tire expert! I came in unsure of what I needed, and he took the time to explain my options and made a great recommendation on Yokohama tires. I couldn’t be happ I came in unsure of what I needed, and he took the time to explain my options and made a great recommendation on Yokohama tires. I couldn’t be happier with the choice — the ride is smooth, quiet, and handles like a dream. Trent's knowledge, patience, and honest advice made the whole experience easy and stress-free. If you need new tires and expert guidance, go see Trent! More
by gomigoj171@0tires.com
Employees Worked With
Trent W
July 23, 2025
I am a boomer & a woman so I am no stranger to dealership problems. Hendricks Subaru has lowered the bar as far as it can go. I have had a problem with my radio for over a year. It shouldn’t have been a big problems. Hendricks Subaru has lowered the bar as far as it can go. I have had a problem with my radio for over a year. It shouldn’t have been a big deal. I have been lied to (I’m looking right at you, Trent: “I’ll take some pictures, & see what I can do.”), patronized (that would be you, Erik: “I’ve kept it 6 weeks to make sure it’s perfect and we can’t find ANYTHING wrong with it. It works perfectly), and scolded (hello, Jerry: “we put in a new radio & we didn’t have to do that; there’s nothing wrong with the one in there). When I went in to see the GM (Joel Watson), he was genuinely concerned and sorry; he did admit there was a problem but he didn’t know what to do & was about to let me go. Then the tech guy, Noah, came in. It took him 10 minutes to correct the problem. None of those men before him listened to me nor did they care. I felt like they wanted to pat this little lady on the head, tell me everything is fine and get me the heck out. I told Mr Watson that what I’ve learned is that next time I have a problem, I must bring a man with me so I will be heard. Thank you, Mr Watson, for apologizing; and thank you, Noah, for fixing my radio. More
by e.a.armstrong13
Employees Worked With
Jerry Deemer, Erik Beiswenger, Noah Hayhurst, Joe LaPorta
