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Hendrick Subaru

Hoover, AL

4.9
644 Reviews

2929 John Hawkins Parkway

Hoover, AL

35244

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644 Reviews of Hendrick Subaru

July 29, 2025

Will continue to bring our family’s vehicle here due to the quality and exceptional care they provide. More

by Markese Lyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli Strickland
July 28, 2025

Hallmark Subaru (Formerly known as Jim Burke) Dishonored their name and do not give out free oil changes as promised. I’ve taken my business elsewhere More

by Paige Buchannon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli Strickland
July 28, 2025

Just wanted to say a huge thanks to Trent for taking care of my car. He’s super friendly, knows his stuff, and didn’t try to upsell me on anything I didn’t need. Got everything fixed up quickly and fo More

by devdig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Witsman
July 28, 2025

I have to say this dealership is cleaner than most, traveling through and needed an oil change. Very nice More

by Khairo Ogden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli Strickland
July 28, 2025

Trent is truly a tire expert! I came in unsure of what I needed, and he took the time to explain my options and made a great recommendation on Yokohama tires. I couldn’t be happ More

by gomigoj171@0tires.com
Recommend Dealer
Yes
Employees Worked With
Trent W
July 25, 2025

If you ever need your car worked on or you need to purchase a vehicle, look no further than Hendrick!! More

by Taylor Phealan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli Strickland
July 25, 2025

Hendrick Subaru has superb people! My wife and I feel like royalty every time we come in! More

by Wesley Bandamin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli Strickland
July 23, 2025

I am a boomer & a woman so I am no stranger to dealership problems. Hendricks Subaru has lowered the bar as far as it can go. I have had a problem with my radio for over a year. It shouldn’t have been a big More

by e.a.armstrong13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jerry Deemer, Erik Beiswenger, Noah Hayhurst, Joe LaPorta
Jul 25, 2025 -

Hendrick Subaru responded

Thank you for sharing your experience. We sincerely apologize for the frustration and feelings you’ve had throughout this process. We’re currently looking into the situation to ensure better communication and service moving forward. We appreciate your patience and are glad Noah was able to resolve the radio issue promptly. Please know your feedback is valuable as we strive to improve and make every customer feel heard and respected. If you’d like to discuss this further, please feel free to reach out to our management team directly. Thank you for giving us the opportunity to make this right.

July 23, 2025

Only problem I have is that we need a dealership closer to Tuscaloosa, otherwise Hendrick is great!! More

by Bethany Gails
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli Strickland
Jul 25, 2025 -

Hendrick Subaru responded

Hello Bethany Gails, thank you; we appreciate your feedback!

July 23, 2025

I will always bring my Subaru back to Hendrick for service and I will always bring my family to buy a car More

by Devin Sarais
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli Strickland
Jul 24, 2025 -

Hendrick Subaru responded

Hello Devin Sarais, thank you; we appreciate your feedback!

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