
Hendrick Porsche
Charlotte, NC
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I just purchased a 2015 Porsche GT3 and it was CPO but was not fully inspect they LIED about how the brakes are in great condition and the pictures showed how they were not in great condition. I live in I was not fully inspect they LIED about how the brakes are in great condition and the pictures showed how they were not in great condition. I live in Indiana and purchased the vehicle with out even seeing it in person so Hendricks Porsche was my eyes and ears but took advantage of that. They do not fully inspect their vehicles and will lie to you about it. After purchasing this vehicle and spending 130k I now need to get new rotors because they got too hot, squeal so loud, and have lips/groves around the outside of the rotor. The manager said that that’s all normal and that all Porsche gt3 squeal really loud. I have buddies with the same car that I have with out the carbon ceramic brakes and theirs do not squeal at all. I’ve never purchased a car that needed pads and rotors as soon as I Purchased it. It is embarrassing stopping at a light and then a Toyota Corolla next to me stops and their brakes don’t squeal but my 130 Porsche will squeal so loud because Hendricks Porsche didn’t inspect my vehicle how it should’ve been or changed the parts that needed changed. They lied about their CPO inspection on my vehicle and they try to cut cost as much as possible I would recommend going somewhere else for your Porsche needs because they are not willing to change my rotors and pads after buying a car from them and not even having it for 3 days I have issues with the brakes and I told them that the first day I received the car of the trailer. I am very upset and feel like I have been taken advantage of for not being there to see the car and for being 21 they think they can screw me over. If they think they can they are wrong I wouldn’t be able to purchase this GT3 if I didn’t know what I was doing at my age More
Great Deal & Experience Greg Bancroft, my sales rep, was very knowledgeable, responsive, and helpful (but not at all pushy) from the beginning of the process to the end. Greg Bancroft, my sales rep, was very knowledgeable, responsive, and helpful (but not at all pushy) from the beginning of the process to the end. More
out of state purchase. While searching for a specific Macan GTS I found one here but was over 800 miles away. I also had a trade making it a little more complicated. Process While searching for a specific Macan GTS I found one here but was over 800 miles away. I also had a trade making it a little more complicated. Process was done mostly by phone with great sale staff. Then drove the 800 miles to close the deal and was not disappointed! 2018 Macan GTS, CPO. More
Hendrick Porche dealership of Charlotte NC This is a great dealership to work with. My wife and I have been looking for a Porsche that had the features we wanted and that would fit our budget. This is a great dealership to work with. My wife and I have been looking for a Porsche that had the features we wanted and that would fit our budget. We looked at other dealers and found the right Porsche for us. Greg Bancroft was very pleasant to work with. Greg introduced us to the different areas of the dealership. We plan on having our Porche serviced at Hendricks. More
Hendrick Porsche - Great Experience This is a top notch dealership. The entire team from front desk, sales, finance and management were great. Everyone was extremely knowledgeable and This is a top notch dealership. The entire team from front desk, sales, finance and management were great. Everyone was extremely knowledgeable and helpful within their respective area of expertise. This was a painless and easiest car buying experience I’ve ever had. Big thank you to the Hendrick Porsche team (David F, Steve M, Dominick) for making this an enjoyable experience. More
Great car and experience I have been back and forth for months on looking for a 911. Steve Mann was great showing me the differences of the 911 models and after many months I have been back and forth for months on looking for a 911. Steve Mann was great showing me the differences of the 911 models and after many months finding a perfect one for me. So glad I finally did it and happy to have had Steve help me with a fantastic car and purchase experience. More
You call this service? Just moved to Charlotte, NC. Have a Porsche that needed some service. Call them up to get some information. They need to check with a service adviser Just moved to Charlotte, NC. Have a Porsche that needed some service. Call them up to get some information. They need to check with a service adviser and call me back. This was more than 9 days ago. Still waiting for a call back to get my information and schedule an appointment. What sucks is that in Charlotte, there is only ONE Porsche dealer. How is this even possible? I refuse to go to these people and will be happy to drive 1.5 hours to the next closest dealer. This town can easily support 2 Porsche dealers, and Porsche should seriously consider breaking up the monopoly these guys have. They know people don't have a choice, so customer service seems to be abysmal. Imagine if they cannot even complete a task like a simple call back - how would their service be? What a joke. More
There is no substitute! I have consistently had great experiences at Hendrick Porsche. Not only was the service amazing, but the people who work here are extremely helpful an I have consistently had great experiences at Hendrick Porsche. Not only was the service amazing, but the people who work here are extremely helpful and kind. You are always greeted with a smile and the team works together to get you in and out quickly. I take my 2011 Porsche Panamera there to be serviced and I work with Shane Carelock and Mike Pellet. I’ve ordered mats from Todd Holland and he always has their Porsche store setup so nicely. The GM David Foster has taken time out to discuss cars with me, even though I know he is very busy. Also they have the best snacks out of all of the Hendrick Dealerships! :) I truly recommend purchasing and servicing your vehicle with their dealership, you will not be disappointed! More
Amazing Hassle-Free Experience In dealing with purchasing vehicles over the last 30 years the expectation is nerve racking... Not so at Hendrick Porsche and especially with dealing In dealing with purchasing vehicles over the last 30 years the expectation is nerve racking... Not so at Hendrick Porsche and especially with dealing with Scott Duong and team. Scott knew his product extremely well and there was no pressure in making any decision when purchasing my Panamera S. Nothing but support and guidance and making myself and family feel special. The car was prepped for delivery and when I missed my flight coming back into town Scott had the vehicle delivered to my residence. A wonderful experience with Scott Duong and the Hendrick Porsche team and would highly recommend Scott and Hendrick Porsche to anyone that's looking for the best high-end automotive experience. Everything was so easy and relaxing. Thank You! More
Excellent customer service - great purchase experience! Drove 3 hours to this dealership to purchase a new Porsche instead of going to other closer dealerships because of Scott (and also Amy)'s excellent le Drove 3 hours to this dealership to purchase a new Porsche instead of going to other closer dealerships because of Scott (and also Amy)'s excellent level of customer service over the phone - quick and friendly/personal responses. Great experience at dealership. Scott also promptly addressed my concerns after the purchase. Will certainly purchase again from Scott! More