Back

Hendrick Lexus Charlotte

Charlotte, NC

5.0
3,003 Reviews

6025 East Independence

Charlotte, NC

28212

Directions

By Type

Showing 3,003 reviews

September 05, 2026

I really like Hendrick services my service advisor Josh is always an amazing help with keeping me informed. Amanda is very knowledgeable in helping me in my RX 350. More

by Enjoyinglife1
Recommend Dealer
Yes
Employees Worked With
Amanda, Josh Mohr
Sep 05, 2026 -

Enjoyinglife1 responded

I like your service and service personnel.

Sep 07, 2026 -

Hendrick Lexus Charlotte responded

Enjoyinglife1, thank you for sharing about your service experience with Josh at Hendrick Lexus Charlotte. We are thrilled to hear that Josh and Amanda provided you with the 5-Star Lexus experience. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

September 05, 2026

Today I am going home with my new 2026 RX! Nick was upfront, straightforward and easy to deal with and Eli was patient as I changed cars mid convo and stayed poised to make sure I got exactly More

by SCsuaka
Recommend Dealer
Yes
Employees Worked With
Nick, Eli, Justin
Sep 07, 2026 -

Hendrick Lexus Charlotte responded

SCsuaka, thank you so much for the incredible review of Hendrick Lexus Charlotte! We are thrilled to hear that Nick, Eli, and Justin provided you the 5-Star Lexus experience. We are truly blown away by your kind words and can't wait to share them with our team. Congratulations on your new 2026 Lexus RX350 and we are so happy to welcome you to our Hendrick Lexus Charlotte family!

September 04, 2026

Professional service. Service advisor (Erin Gast) was the very best I have had at any dealership ! More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Gast
Sep 07, 2026 -

Hendrick Lexus Charlotte responded

Tom, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Erin. Thank you for being part of our Hendrick Lexus Charlotte family and trusting us with your vehicle. We look forward to serving you again for all your future service needs!

September 04, 2026

TJ did a marvelous job getting me my 26 Lexus. It was shameless and very very professional. Justin made my Technology experience very easy. I’ve had ups and downs in the past going over Technol More

by eleefazzi
Recommend Dealer
Yes
Employees Worked With
Thomas, Justin, Thomas Bridges
Sep 07, 2026 -

Hendrick Lexus Charlotte responded

Eleefazzi, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about TJ and Justin. Congratulations on your new 2026 Lexus RX350h and welcome to our Hendrick Lexus Charlotte family!

September 04, 2026

Excellent Dealer service department. Service Mgr. Dave Machold knows his cars! He went above and beyond to explain everything and to keep me happy. Thank you. More

by Jim Becker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Sep 07, 2026 -

Hendrick Lexus Charlotte responded

Jim, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Dave and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Charlotte family!

September 04, 2026

These folks do a fantastic job. My consultant, Brian Dowless, is the best. He is always so helpful. More

by turkeyhunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Granzen, Brian Dowless
Sep 05, 2026 -

Hendrick Lexus Charlotte responded

Tuekeyhunter, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Brian and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Charlotte family!

September 04, 2026

My experience with Hendricks Lexus was great. Thomas Bridges; Sales Mgr., BJ Muckelvene; Sales Mgr., and Justin Muckelvene , Technology Team were very helpful, accommodating and professional. T More

by Pat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Muckelvene, Thomas Bridges
Sep 06, 2026 -

Hendrick Lexus Charlotte responded

Pat, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Charlotte! We are thrilled to hear that TJ, BJ, and Justin provided you with the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your vehicle and we can't wait to share your kind words about our team with Hendrick Lexus Charlotte!

September 04, 2026

I always get excellent service when I take my car in to Hendrick Lexus. Vanessa Hardley was my service manager this last time and she was fantastic! She was very professional, answered all my questions a More

by jamesrobards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Sep 06, 2026 -

Hendrick Lexus Charlotte responded

Jamesrobards, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Vanessa. Thank you for being part of our Hendrick Lexus Charlotte family and trusting us with your vehicle. We look forward to serving you again for all your future service needs!

September 03, 2026

Hendrick Lexus Charlotte delivered outstanding service and made the customer experience most enjoyable. Jasimine Hallums our sales representative was great to deal with and Ralph Yerkes did an excellent j More

by gary.mansi
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jasmine Hallums and Ralph Yerkes
Sep 06, 2026 -

Hendrick Lexus Charlotte responded

Gary.Mansi, thank you so much for taking the time to share about your technology experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Jasmine and Ralph. Congratulations on your new 2026 Lexus ES350h and welcome to our Hendrick Lexus Charlotte family!

September 03, 2026

Eli and chase did a great job helping me with all my Lexus needs, great service! More

by agfg5109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli chase
Sep 06, 2026 -

Hendrick Lexus Charlotte responded

Agfg5109, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Eli. Congratulations on your new 2026 Lexus and welcome to our Hendrick Lexus Charlotte family!

...
4
...