Hendrick Lexus Charlotte

Fantastic results and customer service. Professional staff who listened, understood my needs and then delivered. I will definitely recommend this dealership and their staff in the future. Professional staff who listened, understood my needs and then delivered. I will definitely recommend this dealership and their staff in the future. More

Nick, Joy, Kelvin, and Chase helped me with all of my Lexus needs! I am very happy with my purchase! Lexus needs! I am very happy with my purchase! More

BJ is awesome! He worked with us to make it all happen! Jordan was wonderful at teaching me all the fun tech features prior to leaving. Dream team! He worked with us to make it all happen! Jordan was wonderful at teaching me all the fun tech features prior to leaving. Dream team! More

Chris and chase helped me with all of my Lexus needs, I am very happy with my purchase! am very happy with my purchase! More

Jaylen was my salesperson he was extremely helpful and professional when work with him I highly recommend jaylen rudisell when buying a car. Aslo Jordan in technology was really help explain all the tech professional when work with him I highly recommend jaylen rudisell when buying a car. Aslo Jordan in technology was really help explain all the tech that comes in the car at the speed that i need. More

Courteous and professional service representative. Cleaned the car and explained what was required and done. Cleaned the car and explained what was required and done. More

I was incredibly impressed by the patience and persistence of Dan, the Master Technician, who worked on my car. He found the source of an annoying rattle on my LS500. He had to disassemble the bac persistence of Dan, the Master Technician, who worked on my car. He found the source of an annoying rattle on my LS500. He had to disassemble the back seat to replace a part, and the second one had the same problem, so he did it a second time! He went above and beyond to satisfy the customer. Erin Gast kept me informed throughout the process with regular updates and she also sold me the car when she was in sales. I’m just following her around! Felix, who picked up and delivered my car was also amazing. He arrived as promised and explained everything upon completion. He also explained the rattle to Erin upon returning to the dealership. I couldn’t be more pleased with the professionalism and persistence of the Hendrick team. I’m glad I chose to purchase from Hendrick! More

Once again we had an excellent experience at Hendrick Lexus with Jason, BJ, and Justin assisting us in transitioning to new 2026 ES from IS. Great customer service and support. These young men treat us Lexus with Jason, BJ, and Justin assisting us in transitioning to new 2026 ES from IS. Great customer service and support. These young men treat us like family making sure we fully understand the process and all the details of the vehicle. Thanks again fellas! More

Everyone we met at Hendrick Lexus was experienced, helpful and friendly. Bruce was great at considering our needs and helping us decide on the vehicle that suited us best. Rebecca explained the many helpful and friendly. Bruce was great at considering our needs and helping us decide on the vehicle that suited us best. Rebecca explained the many control features and helped build our confidence that we will better understand the settings and adjustments as we get more familiar with them. Purchasing a vehicle from Hendrick Lexus was very pleasant experience. More

Hendrick Lexus Charlotte takes good care of its customers. I have had no complaints about this dealership. They answer the phone and always help with making an appointment. My service adviser Va customers. I have had no complaints about this dealership. They answer the phone and always help with making an appointment. My service adviser Vanessa was terrific, kept me informed on things. Thank you. More