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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,170 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,170 reviews

May 31, 2025

Amber was such a great help. Nice, patient, and knowledgeable. She put me at ease. More

by lisajones0202
Recommend Dealer
Yes
Employees Worked With
Mallorie
Jun 04, 2025 -

Hendrick Lexus Charlotte responded

We appreciate your positive review about your recent experience with us!

May 31, 2025

Great experience from the minute I drove in. The team is well prepared and work well together. Mike Underwood never disappoints as my contact. More

by Ldprice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lester- checks tires when you enter the dealership. , Mike Underwood
Jun 04, 2025 -

Hendrick Lexus Charlotte responded

We appreciate your positive review about your recent experience with us!

May 30, 2025

I did my purchase remotely (Virginia). Fantastic experience! My sales person (Mallorie ) was ver good and I never felt a sales push at all. Car was delivered without any issues. Definitely More

by Dolbec
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mallorie Williams
Jun 01, 2025 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 30, 2025

Mike Underwood is excellent and l recommend Hendrick Lexus Charlotte highly. I have dealt with them for service on three Lexus SUVs. More

by roneveson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
Jun 01, 2025 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 30, 2025

Great people and great service very professional work done in timely manner at a great price More

by terry.pressley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
Jun 01, 2025 -

Hendrick Lexus Charlotte responded

Terry.pressley, your satisfaction is our top priority. Thanks for your support over the years Terry!

May 30, 2025

This is our third car purchase from this dealer. Everyone has been smooth and hastle free. More

by PTS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mirek, Nick Mainor, Marija Snow
Jun 01, 2025 -

Hendrick Lexus Charlotte responded

Pts, thank you for the high star rating!

May 29, 2025

Amber was a great teacher especially for an older person who doesn’t catch on easily. She was patient understand and willing to help me with anything I asked, I highly recommend her. She helped me get my Ca More

by kimvater
Recommend Dealer
Yes
Employees Worked With
Erin
May 31, 2025 -

Hendrick Lexus Charlotte responded

Hi Kimvater, thank you for taking the time to leave a review for us at Hendrick Lexus Charlotte. We're happy we could meet your expectations!

May 28, 2025

Amber is great The best Thanks for sending Made the experience easy and very helpful More

by Mhaber1081@aol.com
Recommend Dealer
Yes
Employees Worked With
Hamza
May 30, 2025 -

Hendrick Lexus Charlotte responded

Hello Mhaber1081@aol.com, thank you; we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 28, 2025

Great experience bringing my car in for scheduled service - professional and friendly. My service advisor Adrian was excellent More

by cschulz123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Cruz Cordero - excellent and professional
May 30, 2025 -

Hendrick Lexus Charlotte responded

Cschulz123, we're glad you had such a wonderful experience with Adrian and the team! Thank you again for the great review!

May 26, 2025

Hendrick Lexus of Charlotte continues to be a dealership that I’m delighted to be affiliated with! I appreciate their professionalism and the staff is always friendly and very helpful! I’ve been blessed to More

by slv2kkv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
May 27, 2025 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how our team did. I think you'll take our word when we say that all of Mike's guests feel the same way as you. Thank you for the recommendation! Please don't hesitate to reach out to us if there's anything more we can do! We hope you have a great day!