Back

Hendrick Lexus Charlotte

Charlotte, NC

5.0
3,003 Reviews

6025 East Independence

Charlotte, NC

28212

Directions

By Type

Showing 3,003 reviews

September 11, 2026

Jackie and Justin were amazing, Jackie helped us with a smooth sale and Justin was amazing with technology! Thank you guys! More

by emilyvanalphen123
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie and Justin
September 11, 2026

Amanda did an amazing job i am very impressed with her knowledge in my new lexus rx 350h. Hamza was also a great pleasure to work with. More

by obij2000
Recommend Dealer
Yes
Employees Worked With
Amanda
Sep 12, 2026 -

obij2000 responded

Awesome team to work with.

September 11, 2026

The best dealership in the country. Very accommodating in every aspect !!! ♥️ We are a forever Lexus family!!! More

by Kathy
Recommend Dealer
Yes
Employees Worked With
Chad Lamprey,, Josh Mohr, Jaylen Rudisell
September 11, 2026

Jesse was my advisor made my service experience excellent and was very and Justin helped me learn so much was also excellent and outstanding More

by Prosebyrd
Recommend Dealer
Yes
Employees Worked With
Jesse, Justin
September 11, 2026

My service experience with Dave Machold was excellent. Getting a loaner was easy, which had not been the case with my previous car, an Audi. I give Hendrick Lexus 5 stars—quick turnaround and a profession More

by bstu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Sep 12, 2026 -

Hendrick Lexus Charlotte responded

Bstu, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Dave. Thank you for being part of our Hendrick Lexus Charlotte family and trusting us with your vehicle. We look forward to serving you again for all your future service needs!

September 11, 2026

Amanda Riviera came out today and explained all the Fabulous features on my new car She spent lots of time with me because I’m old She is very patient, kind, and extremely knowledgeable. I have love More

by Houseslg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie did a great job with my financing and Amanda did a great job explaining the features on my car, Geron Helling
Sep 12, 2026 -

Hendrick Lexus Charlotte responded

Houseslg, thank you so much for taking the time to share about your technology experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Amanda. Thank you for being part of our Hendrick Lexus Charlotte family!

September 11, 2026

Many thanks to Chase Atkins who gave me a tutorial after I purchased a new car from Lexus. I wrote down at least fifty questions and Chase answered all of them and made learning a new technology fun and in More

by jmarlenemueller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Atkins
Sep 11, 2026 -

Hendrick Lexus Charlotte responded

Jmarlenemueller, thank you so much for taking the time to share about your technology experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Chase. Please don't hesitate to let Chase or another member of our Technology team know if you have any further questions on your new Lexus. Thank you for being part of our Hendrick Lexus Charlotte family!

September 10, 2026

Jackie and Chase helped me with all of my Lexus needs, I am very happy about my new go! More

by trjenkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie and chase
Sep 11, 2026 -

Hendrick Lexus Charlotte responded

Trjenkins, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Jackie and Chase. Congratulations on your new 2026 Lexus GX550 and welcome to our Hendrick Lexus Charlotte family!

September 10, 2026

TJ was very helpful. Jordan was very patient and helped show how things work. Highly recommend TJ and Jordan More

by lrwalter722
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Bridges
Sep 11, 2026 -

Hendrick Lexus Charlotte responded

Lrwalter722, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Charlotte. We are thrilled to receive your 5-Star rating and appreciate your kind words about TJ and Jordan. Thank you for being part of our Hendrick Lexus Charlotte family!

September 10, 2026

Today we are going home with the new 2026 ES 350H! YaNique helped us find exactly what we wanted and for the price we wanted and Justin made the car super easy to learn thank you guys so much! More

by eissa28
Recommend Dealer
Yes
Employees Worked With
YaNique
Sep 11, 2026 -

Hendrick Lexus Charlotte responded

Eissa28, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about YaNique and Justin. Congratulations on your new 2026 Lexus ES 350h and welcome to our Hendrick Lexus Charlotte family!