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Hendrick Lexus Charlotte

Charlotte, NC

5.0
3,003 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 3,003 reviews

December 12, 2023

Michael M was professional, and courteous. He kept me informed during the entire process. Very timely. More

by pgh2atl2nc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Pgh2atl2nc, thank you so much for the positive review!

December 12, 2023

Michael is very professional and helpful. Service completed as promised and on time. We get all our service work done at Hendrick Lexus. More

by loretta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Loretta, thank you so much for your high rating!

December 12, 2023

Michael Mirek has been helping me the past two years and together with the service department, they have taken care of my vehicle as expected. No complaints. More

by mbmail29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek, Jaylen Rudisell
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Mbmail29, thanks for your praise and kind comments about our team.

December 12, 2023

Michael Mirek took great care of everything during my service visit. Thanks and I will be back for the next service. More

by rodan.fields6102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Rodan.fields6102, thank you so much for your high rating! See you next time!

December 12, 2023

This is the best dealership to work with! Every since we bought our 2020 300h, they have been wonderful with service. Michael Mirek is the absolute best service advisor anyone could have. Tha More

by merlerandall55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Merlerandall55, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

December 12, 2023

Michael Mirek is the best. He keeps me updated on what I need and when I need it. More

by Janice Harper
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Hill, Michael Mirek
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Janice Harper, we really appreciate your feedback!

December 12, 2023

Always fells like i am visiting a friend when i take my 300h in for service.Mike Mirek is knowlegable,and welcoming. Always feel he and the dealership are trustworthy. Great place an people to buy or take More

by Pagha2m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Pagha2m, we are glad we could help! Thanks again for the recommendation, and have an amazing day!

December 12, 2023

The Staff was Super amazing! I am grateful to be apart of the Lexus Family! Thank you Brian Dowles for providing an outstanding service. More

by Blessed
Workmanship
Recommend Dealer
Yes
Employees Worked With
Michael Mirek, Brian Dowless, Vanessa Hardley
Dec 13, 2023 -

Hendrick Lexus Charlotte responded

Blessed, thank you so much for the positive review!

December 12, 2023

Brian Dowless is helping me since last 3 years, and we are happy what he has done for so far for us. Quality service, prompt attention to detail, reasonable discount and many more. More

by mnparikh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Dec 13, 2023 -

Hendrick Lexus Charlotte responded

Mnparikh, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charlotte

December 11, 2023

Brian Dowless is a great service consultant. I recently had a complicated repair issue that he explained thoroughly. The work was completed on time to my satisfaction. Great customer service More

by tom c.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Dec 13, 2023 -

Hendrick Lexus Charlotte responded

Hello Tom C., we appreciate you taking the time to leave us this feedback. Kudos to Brian for always coming through!

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