Hendrick Lexus Charlotte

Geron Helling was amazing to work with. I started my journey in June and purchased my vehicle in Novevember. Geron was very patient and understanding to what I was looking for. If it wasn't I started my journey in June and purchased my vehicle in Novevember. Geron was very patient and understanding to what I was looking for. If it wasn't for his suggestion to wait until the TX was released, I probably would have made a purchase at another dealership. When making the purchase, Alex Clifton was very nice and professional. He made the paperwork a breeze. Ralph Yerkes oriented me to the controls and electronics of the vehicle. I felt like I was hanging out with an old friend while he answered all my questions. I very much look forward to future visits with Hendrick Lexus. More

Second car I’ve purchased @Hendrick Lexus. I had a sales representative that I purchased both cars with. Robin Hill was excellent. I will miss her since she has retired. Lovely lady, knowledge I had a sales representative that I purchased both cars with. Robin Hill was excellent. I will miss her since she has retired. Lovely lady, knowledgeable, efficient. I also went to Hendrick for technology training. Ralph Yerkes is my Lexus Technology Specialist. He was GREAT to work with. He is very knowledgeable, patient and personable. If I need remedial attention, I will return to him. I highly recommend Ralph. More

Excellent quality service. Very professional and pleasant service people. Nice visitor lounge for those who choose to wait. Very professional and pleasant service people. Nice visitor lounge for those who choose to wait. More

Michael Mirek did a great job communicating the issues and facilitating the completion of service on our 235,000 mile LX470. Have been taking the vehicle there since it was new. and facilitating the completion of service on our 235,000 mile LX470. Have been taking the vehicle there since it was new. More

Great service, communication, and workmanship. Brian Dowless, service coordinator, explained process, and kept me well informed Brian Dowless, service coordinator, explained process, and kept me well informed More

Michael Mirek provided great customer support and was so easy to work with. Thank you! Lexus service never disappoints! easy to work with. Thank you! Lexus service never disappoints! More

The entire staff is awesome! Michael was extremely professional, knowledgeable and helpful. They go above and beyond to provide excellent customer service. Michael was extremely professional, knowledgeable and helpful. They go above and beyond to provide excellent customer service. More

It’s very hospitable and cozy and they make you feel at home while waiting for your vehicle! home while waiting for your vehicle! More

Michael Mirek is consistently an outstanding associate at Hendrick Lexus. He represents the company in the most professional way possible. Hendrick Lexus. He represents the company in the most professional way possible. More

Mike Mirek does an exceptional job and is both thorough and professional in his approach. and professional in his approach. More