Hendrick Lexus Charlotte

My advisor Brian Dowless is very professional and courteous. I know I'm in good hands when I arrive at the dealership. courteous. I know I'm in good hands when I arrive at the dealership. More

Brian Dowless is great at scheduling, explaining and completing work on my vehicle. He is a top service advisor. completing work on my vehicle. He is a top service advisor. More

Always a good experience! A a a a a a a a a a. A A a a a a a a a a a. A More

David Machold did a terrific job helping me identify a problem and saved me a few dollars, too. problem and saved me a few dollars, too. More

Great first experience! Actually the best auto servicing I’ve ever had. Thanks David Machold. Actually the best auto servicing I’ve ever had. Thanks David Machold. More

Brian Dowless did a great job for me. He's the best! I had a nail in my tire and he worked me in and fixed it He's the best! I had a nail in my tire and he worked me in and fixed it More

I have been a faithful customer of Lexus Charlotte on Independence Blvd. for years and have been treated with great care and respect by everyone there especially Jeff Granzen. Thank you Lexus Charlotte f Independence Blvd. for years and have been treated with great care and respect by everyone there especially Jeff Granzen. Thank you Lexus Charlotte for always giving excellent and professional care to your customers. A special shout out and Thank You to Brian Dowless who makes coming to Lexus Charlotte enjoyable! Brian always makes sure I leave with a smile and a sense of great care and concern. Malcolm in sales, thank you for helping me purchase my new 2016 RX 350. Thank you Orlando Spears for taking care of my vehicle after purchase, that meant a lot! Last but not least, the ladies at the front desk and those that assist with checking our vehicles in for service, a huge thank you, you all are a pleasure and joy to see and to talk to!! Wishing everyone at Lexus Charlotte the best and an even more successful upcoming new year! George and Lakita Holland More

Brian Dowless at Hendrick Lexus managed the annual inspection and maintenance for my car's 95,000 service. I waited at the deakership and he kept me informed of the progress. He emailed a video of t inspection and maintenance for my car's 95,000 service. I waited at the deakership and he kept me informed of the progress. He emailed a video of the underbody of the car during the maintenance and my car was ready in less time than I expected. I depend on regular service at the dealership to keep my car in top shape and me safely on the road. More

My point of contact at Lexus Charlotte is Brian Dowless, he has been an awesome help to all my automotive needs. I appreciate his knowledge and help. he has been an awesome help to all my automotive needs. I appreciate his knowledge and help. More

Enjoyed working with BJ in Sales to lease my new Lexus. Alex C was informative in discussing the Lexus technology. Commend both men on their expertise. Alex C was informative in discussing the Lexus technology. Commend both men on their expertise. More