Hendrick Lexus Charlotte

I had to come by again and get my Phone reconnected to my RX because one of my kids added there phone and some friends phones and I was fortunate Ralph (who I dealt with before) came out and was able to get RX because one of my kids added there phone and some friends phones and I was fortunate Ralph (who I dealt with before) came out and was able to get me going again. More

The Dealership has a professional felling with an excellence waiting area. I was promptly met upon entering the service lanes. excellence waiting area. I was promptly met upon entering the service lanes. More

The best service in charlotte, First class service rental always ready Trustworthy to do the work!!! rental always ready Trustworthy to do the work!!! More

Fantastic Micheal Mirek is the best! !!! He always is helpful and responds to calls. He cares. !!! He always is helpful and responds to calls. He cares. More

Top notch service, and very effecient. Great communication througout the process. Extremely Professional! In and out pretty quick. Great communication througout the process. Extremely Professional! In and out pretty quick. More

Very professional and efficient. It is also and nice and modern facility and easy to get to. It is also and nice and modern facility and easy to get to. More

Working with Hendrick Lexus Charlotte was an absolute pleasure! We just purchased a new Lexus RX350, The entire team was so easy to work with. Thomas Bridges, my salesperson has diligently responded to a pleasure! We just purchased a new Lexus RX350, The entire team was so easy to work with. Thomas Bridges, my salesperson has diligently responded to all of my questions and concerns and has gone far above and beyond what anyone would ever expect. Thomas has been nothing short of extremely professional and responsive. I honestly can't say enough wonderful things about him and his service. He kept me updated through texts and emails all throughout, emailed me at 4:30 AM so I didn't miss out on this great vehicle. YES 4:30 in the morning! Picked me up on the day of delivery. Thank you Ralph Yerkes for being so patient and detailed while explaining all the technology features the car offers. Alex Clifton made the financing process very easy. All in all, this was a great experience! Great team to do business with. More

Great dealership Great service department Mike Mirek is always so helpful and my car is in great shape thanks to him and his team always so helpful and my car is in great shape thanks to him and his team More

I love this dealership: they always treat my wife and I well; are prompt; and are willing to work with you if you have to go out of town. well; are prompt; and are willing to work with you if you have to go out of town. More

I’ve been utilizing this dealership for the last 6 years & have never been disappointed with either the sales department & especially the service department! My service coordinator, Michael Mirek, whom I ha & have never been disappointed with either the sales department & especially the service department! My service coordinator, Michael Mirek, whom I had never met, made me feel exceedingly comfortable & helped me understand the details of my service visit that day! Excellent customer service! More