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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,542 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,542 reviews

November 07, 2022

Best first time car buying experience! Nick Mainor, Alex Clifton, and Ralph Yerkes made this an unforgettable experience! 10 out of 10! More

by pittmanvee3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mainor, Alex Clifton, Ralph Yerkes
Nov 09, 2022 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. Kudos to Nick, Alex, and Ralph for making your vist unforgettable! We hope you have a great day!

November 07, 2022

Robin, Ralph and Alex took care of me from the beginning to end. Robin was diligent in finding the exact car in the exact color I wanted with all of the extras. She did not let me settle for anything less. More

by scaves56
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes, Robin Hill
Nov 10, 2022 -

Hendrick Lexus Charlotte responded

Scaves56, we are so pleased you enjoyed your visit to Hendrick Lexus Charlotte! We're glad to hear Ralph, Robin, and Alex delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 05, 2022

Kelvin,. Alex C. and Ralph were the best ever. Patient, kind and very helpful. I could not have been more pleased. My whole experience was great. The More

by ruby.carr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin, Alex C. and Ralph Yerkes
Nov 08, 2022 -

Hendrick Lexus Charlotte responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Ruby.carr, thank you for sharing your interaction with Kelvin, Alex, and Ralph! Until next time, take care!

November 01, 2022

Best experience buying my SUV which had to be brought from Charleston. They made it happen. This is my second SUV. The entire team Is professional & helpful. Tech rep Kim was excellent. Robin in sales p More

by gretagismala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando, Kimmy & Paul!, Robin Hill
Nov 03, 2022 -

Hendrick Lexus Charlotte responded

Gretagismala, we're so glad that we were able to go above and beyond your expectations! Kudos to Kimmy, Paul, and Robin for their top notch service! Gretagismala, thanks for taking the time to leave a review.

October 27, 2022

Jaylen and Ralph was so professional and infomative. Best time ever buying a car and I have bought many. Great place Hendrick Lexus. More

by Danstamey07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jalen, and Ralph , Robin Hill, Ashley Doolittle
Oct 31, 2022 -

Hendrick Lexus Charlotte responded

Danstamey07, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 25, 2022

Hayden was very helpful. He took his time showing me everything I asked about. He did a great job and was very pleasant to work with. More

by jrvoss
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayden Weddle
Oct 28, 2022 -

Hendrick Lexus Charlotte responded

Jrvoss, we're happy you found Hayden to be so supportive during your experience here at Hendrick Lexus Charlotte. If you have any further questions, please don't hesitate to reach out! Have a great day!

October 20, 2022

Review went very well,problem was new phone/connection! Tech rep was excellent ABBY confirms why the Lexus team is my first choice! I will definitely return! More

by Hsoutier1
Recommend Dealer
Yes
Employees Worked With
Abby
Oct 23, 2022 -

Hendrick Lexus Charlotte responded

Hsoutier1, thank you for sharing your positive experience! We are glad that Abby was able to review all of the features on your vehicle! If you should have any further questions or need another overview, don't hesitate to reach out! Have a great weekend!

October 12, 2022

We just purchased a Lexus RX 450hL from Hendricks, E. Independence, Charlotte, NC. Great experience from the front desk ladies, to the Internet Team, to the Tech folks & Svc. Mgr. In particular, Lexi & More

by Basil48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Tyler, Ralph, Brian, Uni, Donte
Oct 14, 2022 -

Hendrick Lexus Charlotte responded

Basil48, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charlotte. Kudos to Tyler, Brian, Donte, and Ralph for making this process unforgetable! Please don't hesitate to reach out to us if there's anything more we can do!

October 12, 2022

Exceptionable service, Great car buying experience, Salesman Chris Frydrychowski & tech Abigail Heroux were phenomenal with this purchase, More

by Feurtado41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Frydrychowski & Abigail Heroux
Oct 14, 2022 -

Hendrick Lexus Charlotte responded

Feurtado41, we are so pleased you enjoyed your visit to Hendrick Lexus Charlotte! We're glad to hear Chris and Abby delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 11, 2022

I was waiting on someone and accidentally hit a button on my map and it was all messed up. I was struggling to fix it on my own, so I came to Hendrick Lexus. Abby and Eunise were able to help me fix my map i More

by jackslesinger
Recommend Dealer
Yes
Employees Worked With
Abigail, Eunise
Oct 13, 2022 -

Hendrick Lexus Charlotte responded

Jackslesinger, we are so happy to read such a great review about Hendrick Lexus Charlotte! So glad to hear that Abby and Eunise were able to get that fixed for you! Feel free to reach out to us if you need anything. Have a wonderful day.

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