Hendrick Lexus Charlotte

Four different employees could not tell me which section of Independence Blvd. I might find the dealership on my first visit for service. Dealing with their inability from my mobile phone caused me to be of Independence Blvd. I might find the dealership on my first visit for service. Dealing with their inability from my mobile phone caused me to be almost 30 minutes late for my appointment. What was supposed to be a one hour service appointment turned into almost three hours. Marija Snow was pleasant during my long wait. More

Good service. The appointment was on time, Marija was very helpful, and the technician texted a video of the car on the lift with comments about the status of brak The appointment was on time, Marija was very helpful, and the technician texted a video of the car on the lift with comments about the status of brakes, tires, etc to let me know those had been checked. Thanks! More

Mariga Snow was great; first time at this dealership for service and she walked me through the entire appointment. Very impressed with Mariga and the service department. service and she walked me through the entire appointment. Very impressed with Mariga and the service department. More

The environment of this dealership is great, Marija Snow, the agent, very good service attitude. Snow, the agent, very good service attitude. More

The sales and technology departments were very helpful and professional. This is the second car I have bought at Hendrick on E. Independence Blvd in Charlotte and when I need another one I will go back. and professional. This is the second car I have bought at Hendrick on E. Independence Blvd in Charlotte and when I need another one I will go back. More

Everyone from Sales to service has always been extremely responsive and friendly. I am a repeat customer There was no spot to rate but Ralph Yerkes would be a 5! responsive and friendly. I am a repeat customer There was no spot to rate but Ralph Yerkes would be a 5! More

Vanessa Hardley was an awesome representative! This is twice she's assisted me. Ask for her! This is twice she's assisted me. Ask for her! More

Vanessa Hardly always provide professional service. I always ask for her.. She knows my car and answers any questions I have. I always ask for her.. She knows my car and answers any questions I have. More

Vanessa Hardley did a wonderful job setting up my service requirements for my Lexus. Couldn't be more pleased! Sam Orr requirements for my Lexus. Couldn't be more pleased! Sam Orr More

I had a problem with my tire inflation lite and took it to a garage! No help. So I called the best service agent in the shop, Vanessa and she took care of it. Since they fixed the problem it has worked ev to a garage! No help. So I called the best service agent in the shop, Vanessa and she took care of it. Since they fixed the problem it has worked ever since! Thank you, Vanessa!! More