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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,798 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,798 reviews

September 27, 2023

This is the third RX350 we have purchased from Hendrick Lexus on Independence. I think you could say we like working with the staff at this dealership. The facility is always clean and inviting. I really w More

by Sharon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donte ?
Sep 29, 2023 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We agree, Ralph does a wonderful job! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

September 25, 2023

I am so excited and happy with all in all services they provided to me. Thank you so much. More

by bekelefe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yerkes, Ralph, Geron Helling
Sep 27, 2023 -

Hendrick Lexus Charlotte responded

Bekelefe, thanks for your praise and kind comments about our team.

September 21, 2023

Michael Mirek was beyond helpful and worked with me to get the service I needed for my 10 yr old RX350. I will ask for him going forward! More

by mtgbnker62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Culpepper
Sep 23, 2023 -

Hendrick Lexus Charlotte responded

Mtgbnker62, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

September 18, 2023

Appreciate the service and knowledge that Mike Mirek provides. He is extremely well versed in explaining various maintenance options. More

by LSWonder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Sep 21, 2023 -

Hendrick Lexus Charlotte responded

Lswonder, we are so happy to read such a great review about Hendrick Lexus Charlotte! Mike is a stud and we are lucky to have him. Thank you again for sharing. Have a great day!

September 15, 2023

We always have a great experience at this dealership. They always exceed our expectations both in quality and customer service. More

by Sandramboozer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Sep 17, 2023 -

Hendrick Lexus Charlotte responded

Sandramboozer, your wonderful feedback and rating mean a lot to us.

September 15, 2023

It was a great experience with Service. Michael Mirek's customer service was perfect. I am so happy with the service. More

by krunalmakati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Sep 17, 2023 -

Hendrick Lexus Charlotte responded

Hello Krunalmakati, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

September 14, 2023

It has terrific service, superior quality, and courteousness. The experience was stress free and informative. Thank you, Ralph Yerkes, for your expertise and educating us to the many new features More

by dwjackson3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes
Sep 17, 2023 -

Hendrick Lexus Charlotte responded

Dwjackson3, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. Ralph does a great job! Thank you, and have a fantastic day!

September 14, 2023

I use this dealer ship for service because of the service I receive from Mike Meriek. More

by wardtony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Sep 17, 2023 -

Hendrick Lexus Charlotte responded

Hello Wardtony, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

September 14, 2023

Great service from all employees. When you enter this dealership everyone is dedicated to handling your needs. Michael Mirek, service advisor, is very passionate about the brand that More

by holofchak22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Sep 17, 2023 -

Hendrick Lexus Charlotte responded

Holofchak22, thanks for your praise and kind comments about Mike and our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 14, 2023

Michael Mirek did a superb job in the service department. Please ask for him when you make an appointment. More

by mkdennis0404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Sep 16, 2023 -

Hendrick Lexus Charlotte responded

Mkdennis0404, we are glad we could help! Thank you for the recommendation!

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