Hendrick Lexus Charlotte

Vanessa Hardley kept my husband and I inform on my vehicle status. She was great and easy to work with. vehicle status. She was great and easy to work with. More

Vanessa Hardley was very professional and helpful. She helped me with several issues, including a wheel rim I had damaged on a curb. She helped me with several issues, including a wheel rim I had damaged on a curb. More

Vanessa Hartley in service is amazing! ! She is always in touch with me regarding updates on my vehicle. ! She is always in touch with me regarding updates on my vehicle. More

Great service from Vanessa. Her communication was clear and consistent throughout the process and her service recommendations were fair. She used common sense and never tried t Her communication was clear and consistent throughout the process and her service recommendations were fair. She used common sense and never tried to up sell me. I will go back to Vanessa again. Thank you. More

Awesome experience as always. The consultant Dave Machold was very helpful and he helped during our visit. I would recommend this dealer. The consultant Dave Machold was very helpful and he helped during our visit. I would recommend this dealer. More

Recent service visit went as expected. No issues, prompt sign-in and message when vehicle was ready. Dave Machold kept me informed and explained all aspects of the visit on sign-out. I hav No issues, prompt sign-in and message when vehicle was ready. Dave Machold kept me informed and explained all aspects of the visit on sign-out. I have great confidence in Dave and the Lexus service team. More

Service was prompt and professional as always. Dave Machold checked me in quickly, kept me informed, and made sure I did not incur a special service at the wrong time (cleaning air conditioning s Dave Machold checked me in quickly, kept me informed, and made sure I did not incur a special service at the wrong time (cleaning air conditioning system at height of pollen season instead of after). More

Michael Underwood was outstanding as usual. He informed me of the status of my vehicle as maintenance was being performed, and he minimized my in and out time. He informed me of the status of my vehicle as maintenance was being performed, and he minimized my in and out time. More

Understanding, thorough , knowledgeable explanatory. Economical. Michael offered every opportunity to fully understand my situation. Michael molar was excellent in every way. Economical. Michael offered every opportunity to fully understand my situation. Michael molar was excellent in every way. More

Brandon Culpepper is a service technician who is also a professional. I am pleased to have entrusted him with my auto services. professional. I am pleased to have entrusted him with my auto services. More