Hendrick Lexus Charlotte

Hendrick Lexus Charlotte is the best when it comes to customer service hands down!!!! It’s because of the outstanding customer service I first received from Mike Underwood in 2017 that I not only continu customer service hands down!!!! It’s because of the outstanding customer service I first received from Mike Underwood in 2017 that I not only continue to have my vehicle serviced there, but returned in 2018 and 2022 for new vehicles. I have never been disappointed by any of the staff there and they are all to be commended for their intentional efforts to ensure their customers receive the absolute best!!! More

Mike Underwood at Hendrick Lexus service is amazing. He's professional, courteous, and goes above and beyond his duty. He's professional, courteous, and goes above and beyond his duty. More

There seems to be a wait for a service consultant to become available upon arrival but once that happens it is efficient and fantastic service. Mike Underwood does a great job! become available upon arrival but once that happens it is efficient and fantastic service. Mike Underwood does a great job! More

Very pleased with my recent service at Hendrick Lexus in Charlotte. The representative,Michael Mirek,, was very professional; definitely an asset to this dealership! I appreciate his help and respect him f Charlotte. The representative,Michael Mirek,, was very professional; definitely an asset to this dealership! I appreciate his help and respect him for the advice he gave me regarding the maintenance of my vehicle. More

I really enjoy the Hendrick Lexus dealership experience. They staff, sales, service, and technical, are very professional and not "pushy." Work is completed thoroughly and on time, and the customer waiting They staff, sales, service, and technical, are very professional and not "pushy." Work is completed thoroughly and on time, and the customer waiting lounge is comfortable, roomy, and always clean and neat. Lexus treats me with respect and answers all my questions. I have enjoyed the experience of purchasing a Lexus from them. I love my Lexus ES 300 Hybrid and would highly recommend this dealership to anyone. More

Recent service visit. I waited while my car was being serviced. Michael Mirek did an excellent job. I waited while my car was being serviced. Michael Mirek did an excellent job. More

This is a great place to have service done. They do a great job, are very clear on what needs to be done and why. Everyone is courteous and professional. They do a great job, are very clear on what needs to be done and why. Everyone is courteous and professional. More

Mike Mirek is the reason I continue to use Lexus as my service. He has been trustworthy and honest on his recommendations on the service I need. service. He has been trustworthy and honest on his recommendations on the service I need. More

I have had Mike Mirek for 7 years as my service advisor, as long as I have owned the car. He has always done a great job and never lets me down. Thanks Mike as long as I have owned the car. He has always done a great job and never lets me down. Thanks Mike More

This is one of the most efficient and helpful dealerships that I have encountered. Michael Mirek in the service department has been really professional and have given me the most impeccable service. that I have encountered. Michael Mirek in the service department has been really professional and have given me the most impeccable service. More