Hendrick Lexus Charlotte

My service representative, Michael Underwood, couldn’t have been better. He always keeps me informed of progress and lets me know if I need any further service to be scheduled. In a time when a lot of dea have been better. He always keeps me informed of progress and lets me know if I need any further service to be scheduled. In a time when a lot of dealer service departments can’t be trusted, I trust Mike More

Michael Mirek at Hendrick Lexus on Independence Blvd is am amazing guy! Always helpful and gets the job done. Very professional and is always ready to help! am amazing guy! Always helpful and gets the job done. Very professional and is always ready to help! More

Handled my nail-in-tire issue toward the appropriate recommendation to a new set of tires. Made the road hazard coverage in my maintenance plan work in my favor. Thank you. recommendation to a new set of tires. Made the road hazard coverage in my maintenance plan work in my favor. Thank you. More

Mike Mirek in service is AWESOME! ! Mike is very knowledgeable and is so kind. He always ensure that my vehicle receives the best service and that I am always informed of such. ! Mike is very knowledgeable and is so kind. He always ensure that my vehicle receives the best service and that I am always informed of such. More

ALWAYS HELPFUL AND GREAT SERVICE, ESPECIALLY OUR SERVICE ADVISOR MICHAEL MIREK WHO HAS HANDLED ALL OUR NEEDS FOR 3 YEARS SINCE WE MOVED FROM CALIFORNIA. THE LEXUS DEALER IS EXCEPTIONAL. ADVISOR MICHAEL MIREK WHO HAS HANDLED ALL OUR NEEDS FOR 3 YEARS SINCE WE MOVED FROM CALIFORNIA. THE LEXUS DEALER IS EXCEPTIONAL. More

I had my yearly service visit in mid May. Michael Mirek was my service advisor. He took very good care of me and gave me very good advice. This was my first encounter with Michael. My pre Michael Mirek was my service advisor. He took very good care of me and gave me very good advice. This was my first encounter with Michael. My previous service advisor was promoted to a different job. I will request Michael from now on. I was impressed by his professionalism. My service was done in speed time More

The service is great. I worked with Michael Mirek who was professional, courteous & friendly. I never have to worry when I take my ES350 in for service. I worked with Michael Mirek who was professional, courteous & friendly. I never have to worry when I take my ES350 in for service. More

Michael Mirek in the service department is the best! I highly recommend for sales and service. I highly recommend for sales and service. More

1st service for my LS500h. This was a wonderful experience. Mike Mirek, my service advisor, is the best! This was a wonderful experience. Mike Mirek, my service advisor, is the best! More

Hendrix has been thorough and upfront about what I need to do to keep my 9 year old Lexus running smoothly. On my last visit in for a regular oil change and 110000 mile check up,Michael Mirek gave me the to do to keep my 9 year old Lexus running smoothly. On my last visit in for a regular oil change and 110000 mile check up,Michael Mirek gave me the bad news. The rear brakes were shot and needed immediate attention. He showed me video and explained that doing nothing was not a safe option. Driving on Charlotte’s streets without good brakes is definitely a dangerous option. I feel much safer today. Thank you. More