Hendrick Lexus Charlotte

Wonderful service. the person taken care of me, David Machold was very professional and nice. he made sure everything was taken care of. Wondaful to work with. great ex the person taken care of me, David Machold was very professional and nice. he made sure everything was taken care of. Wondaful to work with. great experience. More

We dealt with Lucas, Paul, Zay and Ralph. They were all knowledgeable, friendly and professional. We ran into a small glitch with acceptable payments which added to our time there. They were all knowledgeable, friendly and professional. We ran into a small glitch with acceptable payments which added to our time there. More

Ralph Yerkes and Abigail were very helpful. They are knowledgeable and great to work with They are knowledgeable and great to work with More

Awesome service department. Service is always a 10 out of 10! Dave M, our service advisor is fantastic. Service is always a 10 out of 10! Dave M, our service advisor is fantastic. More

If you are looking for exemplary customer service, ask for Michael Mirek; he's great. for Michael Mirek; he's great. More

Dave Machold gave excellent service. Very calm and nice. I would recommend him to anyone. Very calm and nice. I would recommend him to anyone. More

Great experience great people easy to work with Had to wait a while but was comfortable while waiting wait a while but was comfortable while waiting More

I have visited the dealership twice in the last month for regular service and installation of parts. Dave Machold was my service advisor and he was fantastic. Very professional and courteous and explained regular service and installation of parts. Dave Machold was my service advisor and he was fantastic. Very professional and courteous and explained process and estimated completion time. I had to make an appointment and Dave went above and beyond to make sure my car was ready when needed. More

I had the pleasure of working with Dave for service. He kept me informed on exactly what was going on. Easy to talk to and text. Thanks Dave! He kept me informed on exactly what was going on. Easy to talk to and text. Thanks Dave! More

This is the only Lexus dealership close to me and I find the Service Department to be operating at an exceptionally high level. The sales department does not rate as high. the Service Department to be operating at an exceptionally high level. The sales department does not rate as high. More