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Hendrick Lexus Charlotte

Charlotte, NC

Overview
Reviews
5.0
2,603 Reviews
Call Dealership (844) 423-0768
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6025 East Independence

Charlotte, NC

28212

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Showing 2,603 reviews

May 05, 2023

Michael Mirek was wonderful to work with. Very professional and nice. He made the appointment easy and seamless. More

by Beth0716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
May 05, 2023 -

Beth0716 responded

Thank you, Michael!!

May 08, 2023 -

Hendrick Lexus Charlotte responded

Hello Beth0716, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charlotte

May 05, 2023

I really appreciate the service I get from you. Michael Mirek is my service person. I can not say enough of his attention to detail of my needs and makes sure I am taken care of. He communicates wi More

by Susan Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
May 08, 2023 -

Hendrick Lexus Charlotte responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 05, 2023

Excellent Service Dept. Mike Mirek handles my service appts and is great to work with . More

by mrgantt7210
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
May 08, 2023 -

Hendrick Lexus Charlotte responded

Hi Mrgantt7210! We're so happy we were able to help you out!

May 05, 2023

Hendrick Lexus continues to set the standard of excellent customer service and great follow up at every turn! More

by RCF Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
May 08, 2023 -

Hendrick Lexus Charlotte responded

Rcf Man, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 05, 2023

I love this dealership so much. They provide the best service especially Michael Mirek. He is the best More

by zeina.alasfar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
May 08, 2023 -

Hendrick Lexus Charlotte responded

Zeina.alasfar, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. Please don't hesitate to reach out if there's anything additional we can do for you.

May 05, 2023

Michael mirek is a great service guy to go to I recommend him to everybody.. he makes sure that he takes care of your every need More

by Lemarfranklin
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
May 08, 2023 -

Hendrick Lexus Charlotte responded

Lemarfranklin, thank you so much for the positive review! If you need anything else, please give us a call. We're always happy to help!

May 05, 2023

I received excellent service. My wait time was short, and everything was explained very well by my consultant Mike Underwood. He even made sure a scratch I only noticed on my way More

by glessnermm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
Report | Print
May 08, 2023 -

Hendrick Lexus Charlotte responded

Glessnermm, reviews like this give us motivation and help us ensure we provide high-quality care. until your next visit, take care!

May 05, 2023

Mike underwood has been my service rep for years and does a great job every time! More

by JH - Charlotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
Report | Print
May 08, 2023 -

Hendrick Lexus Charlotte responded

Jh - Charlotte, we're happy you found Mike to be so supportive during your experiences here at Hendrick Lexus Charlotte. Thank you for your support over the years!

April 21, 2023

I had a wonderful experience with my Service Advisor Vanessa Hartley. She was friendly, explained the service provided. Would highly recommend her! I am very happy with the service! More

by Rsgrundmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Report | Print
Apr 24, 2023 -

Hendrick Lexus Charlotte responded

Rsgrundmann, we are glad we could help! We agree, Vanessa does a fantastic job! See you next time!

April 18, 2023

Very organized process and knowledgeable team, and got out in less than 6 hours haha. More

by Anne ratcliffe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bj, Chris frydrychowski, Ralph Terkes, and Kyle riddle. All 5 stars!!
Report | Print
Apr 19, 2023 -

Hendrick Lexus Charlotte responded

Anne Ratcliffe, we really appreciate your feedback! Thank you for the kind words about our team! We do hope we can be of assistance in the future. Take care!

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