Hendrick Lexus Charlotte
Charlotte, NC
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Michael Mirek of Hendrick Lexus always provides EXCELLENT service. I can always count on him to ensure my vehicle gets the best service. He keeps me informed of what’s happening with my vehicle while it’s service. I can always count on him to ensure my vehicle gets the best service. He keeps me informed of what’s happening with my vehicle while it’s in for service and makes sure I have it back at the time that I requested. More
A few months ago I accompanied my mom to purchase a new Lexus, and our experience was made truly exceptional thanks to Ralph Y., the Lexus Technology Specialist. Ralph tailored his explanations to ensu Lexus, and our experience was made truly exceptional thanks to Ralph Y., the Lexus Technology Specialist. Ralph tailored his explanations to ensure my mom felt comfortable and confident using the car’s technology. His knowledge, expertise and sense of humor made the entire introduction process enjoyable and stress-free. Not only did Ralph demonstrate a thorough understanding of the vehicle's technology, but he also provided valuable insights and tips to optimize its use for a seamless driving experience. He truly went above and beyond. More
Michael Mirek helped me with my 40K service. As alway, he explained the details and had the car available when desired. I enjoy doing business with the dealership and Michael. As alway, he explained the details and had the car available when desired. I enjoy doing business with the dealership and Michael. More
I have been getting excellant service from Hendrick Lexus in Charlotte for over four years. I always feel like a valued customer with the service consultant Mike Mirek. He is extremely helpful and professi in Charlotte for over four years. I always feel like a valued customer with the service consultant Mike Mirek. He is extremely helpful and professional. The quote I am given is always what the job costs when done. Mike is certainly an asset to Hendrick Lexus. More
Mike Underwood is a great service adviser. He helps me get an appointment in the timeframe needed, when waiting there for service, he provides updates on repair time. He also values my time. He helps me get an appointment in the timeframe needed, when waiting there for service, he provides updates on repair time. He also values my time. He doesn’t suggest unneeded service. He is pleasant to work with and on top of things. Great person. More
Excellent customer service experience. Vanessa Hardley was very courteous and professional during my recent service. She kept me informed about the progress of the needed repairs and servi Vanessa Hardley was very courteous and professional during my recent service. She kept me informed about the progress of the needed repairs and services. More







