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Hendrick Lexus Charlotte
Charlotte, NC
2,171 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,171 reviews
June 10, 2025
It is ALWAYS a pleasant experience coming to Lexus. We have been servicing our various lexus vehicles for the last 20 years and have worked with several great service providers. Most recently have been We have been servicing our various lexus vehicles for the last 20 years and have worked with several great service providers. Most recently have been working with Godfrey who has been exceptional and always makes the experience 5 star and so convenient. More
by NA
Employees Worked With
Godrey Hernandez
June 06, 2025
This dealership has been excellent and always accomodating to a very hectic work schedule. Marisa Kovaly has been a truly outstanding service provider! accomodating to a very hectic work schedule. Marisa Kovaly has been a truly outstanding service provider! More
by Doc
Employees Worked With
Marisa Kovaly
June 06, 2025
Service on our Lexus was outstanding, which is always the case when dealing with Marisa Kovlay. Marisa always stays in contact, and always delivers as promised. case when dealing with Marisa Kovlay. Marisa always stays in contact, and always delivers as promised. More
by Rick Mason
Employees Worked With
Marisa Kovlay
June 05, 2025
Hendrick Lexus always provides exceptional customer service. My insurance company worked with them to repair my vehicle and Hendrick delivered in a timely manner and provided me with a loaner car. Mi service. My insurance company worked with them to repair my vehicle and Hendrick delivered in a timely manner and provided me with a loaner car. Mike Underwood was attentive, responsive and easy to work with. Felix often picks up and delivers my car through the valet service and it's always a pleasure to see his smiling, friendly face. I appreciate the team at Hendrick. More
by jenniwcooper
Employees Worked With
Felix, Jeffrey Granzen, Mike Underwood
June 05, 2025
Amber was just wonderful to work with as we purchased our new Lexus. So patient helping us navigate all the paperwork. You are so lucky to have this young lady. new Lexus. So patient helping us navigate all the paperwork. You are so lucky to have this young lady. More
by ghill52
Employees Worked With
Jacqueline Layne, Nick Mainor
June 04, 2025
This was the only dealership I spoke with when purchasing my new car. Have been a customer for 20+ years. Amanda Rivera did an excellent job educating me on the car's technology. my new car. Have been a customer for 20+ years. Amanda Rivera did an excellent job educating me on the car's technology. More
by david.barker1980
Employees Worked With
Kelvin Parsons
June 04, 2025
Godfrey was a fantastic advisor, he explained the services, prices and time expectations perfectly. He was able to accommodate my schedule and even supply a loaner without any hesitation. The dealers services, prices and time expectations perfectly. He was able to accommodate my schedule and even supply a loaner without any hesitation. The dealership was easy to find, unbelievably clean, and all staff members were very approachable. More
by patrick.hill
Employees Worked With
Godrey Hernandez
June 03, 2025
Godfrey Hernandez consistently provides exceptional service. He listens carefully to my concerns, follows up thoroughly on recommended repairs, and communicates promptly every step of the way. I always service. He listens carefully to my concerns, follows up thoroughly on recommended repairs, and communicates promptly every step of the way. I always feel confident that I'm receiving top-notch care. 10/10. More
by KCS
Employees Worked With
Godrey Hernandez
June 03, 2025
Men like Mike Underwood make Hendrick Lexus the best for service and car care. I have dealt with Mike for approximately 15 years and feel that I have gotten the best service possible. Mike generates dealers service and car care. I have dealt with Mike for approximately 15 years and feel that I have gotten the best service possible. Mike generates dealership loyalty. More
by thigpen1215
Employees Worked With
Bruce Fredette, Mike Underwood
