Hendrick Lexus Charlotte

Thank you Ralph Yerkes for your patience and kindness during our technology orientation. Ra[ph walked us through all of the tech features of our new car and answered every question we presented. By the during our technology orientation. Ra[ph walked us through all of the tech features of our new car and answered every question we presented. By the time we finished all of our personal preferences were customized and set and we felt like tech pros. Thank you for making it a great experience. More

Exceptional customer service from Michael Mirek & the Hendrick Lexus Team! Thank you for always taking care of us!!! Hendrick Lexus Team! Thank you for always taking care of us!!! More

Easy to schedule service, excellent customer service and wait times are reasonable. Lounge is extremely comfortable. wait times are reasonable. Lounge is extremely comfortable. More

My experience in taking my Lexus in for service was very pleasant. Michael Mirk was the technician I dealt with and he was very professional. I had very little wait time and dropping off my car or picking i pleasant. Michael Mirk was the technician I dealt with and he was very professional. I had very little wait time and dropping off my car or picking it up the next day. His follow up texts while my car was being serviced was informative. More

The customer service at this store is unparalleled! Mike Mirek always takes incredible care of me and our vehicles. Thank you to everyone at Lexus who makes servicing our cars easy and stress free! Mike Mirek always takes incredible care of me and our vehicles. Thank you to everyone at Lexus who makes servicing our cars easy and stress free! More

The sales and the service team here rock! I always bring my vehicle here for service and have a great experience ever time. Never have to wait long and I am always offered a loaner vehicle. I always bring my vehicle here for service and have a great experience ever time. Never have to wait long and I am always offered a loaner vehicle. I recently had my Lexus GX 460 lifted with an aftermarket suspension and other additional modifications. Brian and Grant talked with me through the entire process to make sure I had the right parts. They even showed my my vehicle when they were working on it. That was super cool. I highly recommend this dealership to everyone I know! More

Always a great experience in service at Hendrick Lexus, Independence Blvd. Service rep, Michael Mirek, was helpful, professional and responsive. Independence Blvd. Service rep, Michael Mirek, was helpful, professional and responsive. More

Michael Mirek is professional, friendly and thorough. My overall experience because of Michael was excellent! My overall experience because of Michael was excellent! More

We have purchased Lexus for my wife and I since my first RX 330 and her ES 330. We are treated with 100% respect and taken care of from start to finish. As long as we are driving cars we will be back! RX 330 and her ES 330. We are treated with 100% respect and taken care of from start to finish. As long as we are driving cars we will be back! More

Great service department. Highly recommend Hendrick Lexus on Independence Blvd. David Machold is very professional and helpful and answers all questions that I have. Highly recommend Hendrick Lexus on Independence Blvd. David Machold is very professional and helpful and answers all questions that I have. More