Hendrick Kia of Cary

They like to add items to vehicles they can't deliver. Dealing with the sales manager after Hendrick Kia made a delivery error was like recovering from a Hit and Run accident. The sales manager went out Dealing with the sales manager after Hendrick Kia made a delivery error was like recovering from a Hit and Run accident. The sales manager went out of his way to tell me that I was in the wrong and unreasonable, but refused to prove to me in any way what he was saying. In the end, shop there at your own risk and realize that there is no post-sales support if there is an issue. More

Spent over 2 hours at dealership shoping for an Optima. Salesman told me he would provide me with lowest price he could offer to compare to another make of vehicle I was considering (claimed to match Truec Salesman told me he would provide me with lowest price he could offer to compare to another make of vehicle I was considering (claimed to match Truecar.com). I took the stock # of the vehicle I was provided the quote for and looked it up on their own website when i got home and found it advertised for $500 less than the quote they gave me after 2 hours in their shop. If you are into games and deceit, this is the place for you. More

Slimy and aggressive. A typical high pressure sales model. Original sales guy (forgot his name) would not shut up. Manager Smith would not let me leave. Would not buy here if they were the last dealer model. Original sales guy (forgot his name) would not shut up. Manager Smith would not let me leave. Would not buy here if they were the last dealer in the state! More

This car company let my 30 days temporary tags expire. The finance manager informed me that he was contacting the sales manager about this matter and this was 2 days before the the tags expired, he never The finance manager informed me that he was contacting the sales manager about this matter and this was 2 days before the the tags expired, he never got back with me on this situation until I called the sales manager myself and he made it happen. To me this matter should have been taken care of earlier. Bad business! More