Hendrick Honda Woodbridge

⭐ 1-Star Review for Hendrick Honda of Woodbridge, VA I’m beyond disappointed and frustrated with Hendrick Honda of Woodbridge. I brought my work van in for an engine repair — a costly, time-consum VA I’m beyond disappointed and frustrated with Hendrick Honda of Woodbridge. I brought my work van in for an engine repair — a costly, time-consuming job — and after the repair was supposedly completed, one of their own test drivers got into an accident with my van. He was found at fault, and I wasn’t even notified until the next day that my vehicle had been wrecked. It’s now been five days since the accident (October 8) and I only just today got in contact with their insurance adjuster. The lack of urgency, accountability, and communication from this dealership has been unbelievable. I rely on my van every single day for my business — I’m a dog walker who transports multiple dogs for pack walks — and because of their negligence, I’ve been completely unable to work, losing income and potentially clients. To make matters worse, after the accident they demanded I return their original rental and swap it for an Enterprise rental, even though I hadn’t been able to reach the insurance adjuster who’s supposed to pay for it. No one has offered a sincere apology, compensation for my lost work, or any gesture to make this right. At the very least, the driver who caused the accident should be held accountable, and Miguel, the shop foreman, needs to personally reach out and take responsibility. Right now, Hendrick Honda has done nothing to show they value their customers or the major inconvenience they’ve caused. Until they make a serious effort to fix this situation — financially and professionally — I will never bring my vehicle here again, and I will strongly advise friends, family, and fellow business owners to stay far away from this dealership. More

Always a good experience at Hendrick Honda Woodbridge. Staff is helpful and friendly. Alex Sanchez is my go-to person for service. Friendly, helpful and keeps me up to date on the process. Will always ha Staff is helpful and friendly. Alex Sanchez is my go-to person for service. Friendly, helpful and keeps me up to date on the process. Will always have Alex handle any service. More

Patient, direct, professional, trustworthy, transparent, attentive, friendly, supportive well-organized, modern, inviting, knowledgeable, efficient, customer-focused attentive, friendly, supportive well-organized, modern, inviting, knowledgeable, efficient, customer-focused More

Sam from sales at Hendrick Honda Woodbridge sold us beautiful Honda CR-V Touring Silver beautiful Honda CR-V Touring Silver More

I had an appointment for an oil change at 1:30PM On the date in question. I was told the fee was $68.00 . Seems like a very high price for that service compared to previous visits. It took two hou the date in question. I was told the fee was $68.00 . Seems like a very high price for that service compared to previous visits. It took two hours and 15 minutes. Which also seems ridiculous when I had an appointment. I have no complaints with the rep who took care of my billing etc. More

Sam at Hendrick Honda sold me my dream pilot touring. Thank you Sam and Kwin finance manger was awesome Thank you Sam and Kwin finance manger was awesome More

Adam Khadra is excellent. He spent a lot of time explaining options and answering questions. I got a great deal and I love my new Passport! He spent a lot of time explaining options and answering questions. I got a great deal and I love my new Passport! More

Had a great experience white Philip. He helped me and my family get a great deal on a car. He helped me and my family get a great deal on a car. More

Came in to do oil change. Thanks to Dakota from Hendrick Honda Woodbridge! A great help! Thanks to Dakota from Hendrick Honda Woodbridge! A great help! More