Hendrick Honda Hickory
Hickory, NC
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I had several choices for an automobile and a dealer, but chose Honda Cars Of Hickory because I knew Rick McClure would have my very best interests at heart and provide me with objective, reasoned answers to chose Honda Cars Of Hickory because I knew Rick McClure would have my very best interests at heart and provide me with objective, reasoned answers to help me select the very best automobile for my stated needs. This he did with great interest and expert knowledge. He discussed the pros and cons for my situation for any of the several makes and models I presented to him, and together we decided the Honda CR-V would be the best choice. My decision was validated when the CR-V was named the crossover vehicle of the year!! I would strongly recommend Rick to anyone seeking professional, unbiased information regarding vehicles. Thanks, Rick, and thanks to the incredible team at Honda Cars of Hickory! More
I have purchased 5 cars from Honda cars of Hickory over the years. I am an hour and a half away and still find myself going there for business they are all very friendly and go above and beyond to meet you the years. I am an hour and a half away and still find myself going there for business they are all very friendly and go above and beyond to meet your needs!!Mel Tuttle has been my favorite salesman he handles my picky ways very well. Grace in the finace dept is awesome, very informative and WILL get you the best rates! Thanks so much guys for once again an awesome experience! I love my new Pilot!! More
I received a great deal on an end-of-year model Ridgeline. Service has been speedy and courteous. Free WiFi for while you are getting service is much appreciated! Coffee/Tea area could be improved Ridgeline. Service has been speedy and courteous. Free WiFi for while you are getting service is much appreciated! Coffee/Tea area could be improved but that's no a big deal. Clean and bright service area is a plus and the techs know their stuff. More
Great experience with this dealership. Mark was very straightforward, conscientious, and easy to work with. I was looking for a specific model and color, and they stayed on top of it until it was found. straightforward, conscientious, and easy to work with. I was looking for a specific model and color, and they stayed on top of it until it was found. I would highly recommend Mark and Honda Cars of Hickory! More
The sales people were very friendly and above all were not pushy. Derek in finance informed us of options yet once again, was not pushy. Until I visited Honda Cars of Hickory, I didn't know a car purcha not pushy. Derek in finance informed us of options yet once again, was not pushy. Until I visited Honda Cars of Hickory, I didn't know a car purchase could be this low stress. I am very pleased. This was my 2nd purchase from Honda of Hickory, it will not be my last. More
The entire staff at Honda Cars of Hickory have been most helpful in assisting us with our new purchase of the 2009 Ridgeline RL. One employee that stands above all the employees is Mark Buchanan. Mark has helpful in assisting us with our new purchase of the 2009 Ridgeline RL. One employee that stands above all the employees is Mark Buchanan. Mark has gone beyond the call of duty in his sale of this vehicle. He showed genuine concern for my wife and I. As my wife did not want to be bothered with the "business" end of the purchase, Mark made sure she was comfortable in lounge and also at his desk with coffee and refreshments. Mark showed utmost friendliness and cooperation as the vehicle had to be brought back for some initial work and he made sure our schedule was taken into consideration. I would recommend friends to come to Honda Cars of Hickory but more important I would recommend them to see Mark Buchanan for an honest salesman. As a matter of fact, I have already encouraged several friends to see Mark for their future purchase. The dealership is definitely blessed to have Mark Buchanan as an employee. More
I was extremely pleased with the service I received at this dealership!! The salesman was very professional and informative and also truthful. I would highly recommend this dealership for your Honda purch this dealership!! The salesman was very professional and informative and also truthful. I would highly recommend this dealership for your Honda purchase. My son also bought a Civic SI and was pleased with his purchase as well. I found the other staff members there very helpful with assisting me in my purchase. Everyone there welcomed me with a smile on their face. This process was easy and well informed and I greatly appreciate the time the salesman spent with me. More
This place is the biggest rip off I have ever encountered. I wish there were other choices for me, but I made the mistake of buying the extended warranty, which so far has covered nothing, as we encountered. I wish there were other choices for me, but I made the mistake of buying the extended warranty, which so far has covered nothing, as well as the maintenance plan, which isn't as good as what they say it is. First off, the maintenance plan is supposed to include an oil change every 3000 miles, but they started putting the oil change at every 5000 miles on the reminder sticker! The maintenance plan includes parts that break, but not parts that malfunction. The quoted wait time for me was an hour, but 3 hours later I am still waiting on my car. What the heck???? Totally not happy with them. More
This is my second car (1997 and 2009) that I have bought from this dealership and both times were challenging with the sales tactics used by sales people and manager in trying to make a deal. During this p from this dealership and both times were challenging with the sales tactics used by sales people and manager in trying to make a deal. During this process the 2nd time around I was diverted after voicing my frustration to Mel Tuttle who is the most real, HONEST, efficient, down to earth car salesman I have ever met. He listens and does not go on and on and on! As far as I am concern, a Honda car sales itself (especially if you have ever owned one) and all a repeat customer needs is the facts of what the new car can do and the best price for all! Short and sweet is the way to make a deal for busy people! Listen to your customer and find out how much they need/want to know! More
Asked for an unbelievable deal on a 2009 civic. Probably not an ideal customer but hey....they have their tactics for making money and I have my own for saving. They could have easily showed me the door lik not an ideal customer but hey....they have their tactics for making money and I have my own for saving. They could have easily showed me the door like the other post below, but didn't. They met me at the price I needed and now my sweet 16 will be driving around in a beautiful 2009 Honda Civic EX Coupe! Happy mamas are loyal and when I go to trade my 2006 Element for a new Element (love it!), I will be right back at Honda Cars of Hickory. Ask for Kevin Killian, he had already heard I wrote a snippy email to the boss man and treated me kindly in sprite of it :) More