Hendrick Honda Hickory

Mark was able to answer very one of my questions about cars. Warranty, insurance, finance, whatever. The point was he was able to answer it. Even though I was just browsing he knew that and still answered cars. Warranty, insurance, finance, whatever. The point was he was able to answer it. Even though I was just browsing he knew that and still answered all of my questions. More

We had title in hand for our 2007 Jeep Wrangler Limited and wanted a convertible. I searched the internet and found Hendrick Honda of Hickory, I wanted someone who was willing to do a title swap with me so and wanted a convertible. I searched the internet and found Hendrick Honda of Hickory, I wanted someone who was willing to do a title swap with me so no money would have to change hands. I found the car I loved and made an appointment at the dealership. I arrived late for my appointment on a Saturday no less and Kay couldn't have been more pleasant about helping me regardless of the time. She and the Finance Manager worked diligently to meet us on numbers without any hassle to us. There was a minor issue with the vehicle I wanted to purchase (battery), so we did all the paperwork and they allowed me to drive the Jeep back home and said they would deliver the car when it was ready. Mind you I live in Galax, VA. almost 2 hours from the dealership. Within 72 hours all problems were resolved and Kay phoned to tell me she was bringing me my car. Upon her arrival I inspected everything and test drove the car, trying to operate the top it became evident that a part of the rear dash that mechanically changes with the operation of the top was broken. No problem stated Kay, I will take it back with me and we will repair it. she did take it back, they did repair it and then she delivered it again! Never once a sigh or complaint on her part and if she caught grief from anyone over it I am still none the wiser. I tell everyone about Hendrick Honda, I loved their customer service! Sincerely, Dan Milby Sr. #onehappycustomer :) More

I traveled from SC to NC and received a 5 star customer service from Dion Blackburn. I showed him what car I was interested in and we went from there. He took care of me and made me feel like a priority. service from Dion Blackburn. I showed him what car I was interested in and we went from there. He took care of me and made me feel like a priority. The process took even shorter than I imagined and got back home to SC in a reasonable time. If I could afford to buy another vehicle really soon, I would definitely come back to this dealership and ask for Dion. More

Jason Bonnot was very helpful. Would recommend him to anybody who is in search of new or used vehicle. Very good experience at Hendrick Honda. anybody who is in search of new or used vehicle. Very good experience at Hendrick Honda. More

My buying experience at Hendrick Honda of Hickory was a very pleasant experience, all of the staff were very friendly and helpful. Dion and Brad were very helpful. thanks Bobby H. Taylor very pleasant experience, all of the staff were very friendly and helpful. Dion and Brad were very helpful. thanks Bobby H. Taylor More

mandy jenkins was my salesperson and i would refer any1 to her.. she is very thorough & professional and mandy has made herself available for anything we need since our purchase. to her.. she is very thorough & professional and mandy has made herself available for anything we need since our purchase. More

He was extremly professional and friendly! Any questions we had were anwsered without hesitation and we felt very confident that he was knowlegiable about the vehicles on the car lot.and made our experience we had were anwsered without hesitation and we felt very confident that he was knowlegiable about the vehicles on the car lot.and made our experience very pleseant. More

We have always been able to depend on Brian to get us a good deal on vehicles. We have bought many cars and have always been able to just make a phone call and let him know what we are looking for and he good deal on vehicles. We have bought many cars and have always been able to just make a phone call and let him know what we are looking for and he makes it happen. We have always been treated fairly. I have never seen a dealership that goes above and beyond for its customers like this one. I would recommend everyone to purchase their next vehicle through them. We trust Brian because of the incredible service he has given us over the years and would never go anywhere else. More

Never purchased a vehicle that wasn't right in front me before. But, at the highest recommendation from a good, family friend, we made the leap. Working with Mr. Phillips and Mr. Buchanan was a new ex me before. But, at the highest recommendation from a good, family friend, we made the leap. Working with Mr. Phillips and Mr. Buchanan was a new experience for us. These gentlemen are truly straight-shooting men that will make you re-think all the generalizations you've heard about car salesmen. They were a joy to work with ! As a side note, I saw another review of someone else to whom Mr. Buchanan delivered their vehicle. It was a pleasure to get to meet him personally. Thanks, gentlemen ! Can't wait to recommend all our GA friends looking for vehicles to y'all !! More