Hendrick Honda Hickory
Hickory, NC
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My New Escape Experience From the time I was greeted in the car lot by Mr. Spencer, to the time I was sent on my way with my new Escape, I felt at ease with the buying process From the time I was greeted in the car lot by Mr. Spencer, to the time I was sent on my way with my new Escape, I felt at ease with the buying process. Lance made sure that I felt comfortable with every aspect of purchasing my vehicle. I could tell he loved his work, and that everything, paperwork, was exact and in order. I give him an A+! Molene More
A Fantastic experience Mark Buchanon and Jeremy Phillips made the car buying experience enjoyable!! True professionals, and understood my budget as well! The entire dealer Mark Buchanon and Jeremy Phillips made the car buying experience enjoyable!! True professionals, and understood my budget as well! The entire dealership is a customer centric environment!! More
Top rate experience. Can't say enough about Mark! I recently purchased a 2015 Honda Accord. Having purchased another Honda from Mark Buchannon, I was looking forward to his help with upgrading to the I recently purchased a 2015 Honda Accord. Having purchased another Honda from Mark Buchannon, I was looking forward to his help with upgrading to the latest model. He stayed in touch over the years and was always eager to hear our satisfaction with the product as well as address any of our concerns. He is very knowledgeable and provided excellent insight with matching the appropriate features with our needs. I would highly recommend Mark for assisting with the purchase of a new car. More
Best Deal Around and my sales lady Dee Durig was Top Notch Staff was welcoming and friendly. Dee was very helpful and knowledgeable. She made my car buying experience a pleasurable one. I am very happy with my Staff was welcoming and friendly. Dee was very helpful and knowledgeable. She made my car buying experience a pleasurable one. I am very happy with my new CR-V and would highly recommend this dealership for anyone in the market for a car. More
great Had a great experience I would recommend going if looking for a car all the sales men had a great attitude and we're very polite if you go I recommend Had a great experience I would recommend going if looking for a car all the sales men had a great attitude and we're very polite if you go I recommend that you ask for Brian Rutherford he was very professional and organized and very helpful and has a great personality More
Simply The Best This review actually starts back in 2007. Without going into all the details, this dealership and it's personnel have gone the extra mile for me, cons This review actually starts back in 2007. Without going into all the details, this dealership and it's personnel have gone the extra mile for me, consistently exceeding my expectations, both with product and service. I would especially like to thank Mark Buchanan for an excellent sales experience. He was extraordinarily patient with me and placed no "pressure" on me at all. The Service department has been over the top. I would like to thank Robbie Allison, Steven Gouge, and Mark Sutton. There are countless others who have interacted with me and I thank them as well. I am driving a new 2014 Honda Civic Hybrid and it has been flawless. Admittedly I am not an "aggressive" driver, but I consistently achieve an overall 50 MPG PLUS with this vehicle. Thank you Honda, Mark Buchanan, and Hendrick Honda Hickory for making this happen. More
Awesome buying experience I purchased a 2014 Honda accord I love it and loved the dealership they were great to buy from the staff was very friendly and very helpful. I world I purchased a 2014 Honda accord I love it and loved the dealership they were great to buy from the staff was very friendly and very helpful. I world recommend this dealership to anyone looking for a new car. More
New Honda Accord Purchase I recently purchase a new Honda Accord from this dealership, and I have to say, it is the best car buying experience I have ever had. I worked with M I recently purchase a new Honda Accord from this dealership, and I have to say, it is the best car buying experience I have ever had. I worked with Mark Buchanan, and from my first phone call inquiring about the vehicle I was interested in, to service after the sale, he has been great. Most patient salesperson I have ever worked with. I would definitely recommend this dealership to anyone looking for a new Honda. Even if you don't live in Hickory, and have to travel for a few hours to go there, it is worth it. I will never buy a car anywhere else. More
Mark Buchanan is the BEST! Can't say enough about Mark Buchanan! He greeted us several months ago while "looking" on a Sunday afternoon. We took his card and said we would rea Can't say enough about Mark Buchanan! He greeted us several months ago while "looking" on a Sunday afternoon. We took his card and said we would reach out to him when it was closer to the time to turn in my leased Odyssey. That was my 5th Odyssey and I was looking to go with the Pilot. My husband and I took another look this past weekend and decided now was the time to test drive a Pilot. We went in on a whim Monday morning early and was hoping to find Mark to discuss our options. Lucky for us Mark was in the showroom getting ready to go upstairs for their daily "pep rally" of sorts and we told him we were ready to deal on a Pilot. I told him the one I wanted, test drove it and then made the deal. It was that easy. Mark has numerous salesman of the month plaques and I can see why. He is an asset to Honda of Hickory and look forward to working with him again in the future! Look him up if you are thinking of buying a Honda, you won't be disappointed! Thanks again Mark! More
Great Service Fixed my van while I waited. Didn't have to wait long at all. The guys that fixed my tail light were extra nice! Also, I went without an appointment. Fixed my van while I waited. Didn't have to wait long at all. The guys that fixed my tail light were extra nice! Also, I went without an appointment. More